International Growth and Social Media Competitiveness of Small Software Firms

The current chapter aims to increase the understanding on how social media as a tool can become a source of competitiveness and enhance international growth of small technology firms operating in software sector. Based on exploratory case studies undertaken in two Finnish software firms, our chapter specifically links international growth to organizational functions and specific social media platforms. We offer insights on how organizational functions like sales and marketing, research and development, customer support, and human resources can efficiently use specific social media platforms to positively influence international growth. Finally, our chapter offers both theoretical and managerial implications.© 2021 Palgrave Macmillan. This is a post-peer-review, pre-copyedit version of a chapter published in a book “Technological Innovation and International Competitiveness for Business Growth : Challenges and Opportunities”. The final authenticated version is available online at: https://doi.org/10.1007/978-3-030-51995-7_4fi=vertaisarvioitu|en=peerReviewed

Knowledge Management for Adult and Higher Education: Mapping the Recent Literature

The recent literature shows that the field of knowledge management (KM) has a potential importance for the education area. It has been argued that KM concepts, models, and practices may be beneficial to teachers, learners, and university managers. An open issue, however, is whether and how the research and practice in these two distinct fields\u2014education and KM\u2014are really converging. This chapter proposes a systematic analysis of the literature to shed light onto the intersection between the fields of KM and adult and higher education. The main research trends are detected and highlighted. The analysis shows that there are promising applications of KM to higher education and university management. However, there is still the need to carry out more theoretical or applicative research with the purpose to facilitate the effective incorporation of KM notions, concepts, or practices into the education field