20,672 research outputs found
Revisiting the Use of Customer Information for CRM
For the past decade, customer relationship management (CRM) has been one of the priorities in marketing research and practice. However, many of the CRM systems did not perform as the companies expected. As such shortcoming could be due to inappropriate data input, this study provides a comprehensive overview of the empirical CRM literature. Along the phases of the CRM process, the authors show which kind of data has successfully proven to achieve the CRM objectives. The study provides researchers with a review of the empirical research on CRM and allows practitioners insights on the usability of customer data for CRM. --Customer Relationship Management (CRM),Customer Data
Comparison of the INRIM and PTB lattice-spacing standards
To base the kilogram definition on the atomic mass of the silicon 28 atom,
the present relative uncertainty of the silicon 28 lattice parameter must
lowered to 3E-9. To achieve this goal, a new experimental apparatus capable of
a centimetre measurement-baseline has been made at the INRIM. The comparison
between the determinations of the lattice parameter of crystals MO*4 of INRIM
and WASO4.2a of PTB is intended to verify the measurement capabilities and to
assess the limits of this experiment.Comment: 10 pages, 8 figures, submitted to Metrologi
Metal-Insulator Transition in a Generalized Hubbard Model with Correlated Hopping at Half-Filling
In the present paper metal-insulator transition is studied in a generalized
Hubbard model with correlated hopping at half-filling and zero temperature.
Single-particle Green function and energy spectrum of electron system are
calculated. The expressions for energy gap width and the concentration of polar
states (holes or doublons) are obtained. The conditions for metallic and
insulating states are found.Comment: 11 pages, 2 eps figures, Latex 2.09, submitted to Phys. Stat. Sol.
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Baryon production in ALEPH
Several recent results of the ALEPH Collaboration covering different aspects of baryon production on the Z resonance are presented. In particular production rates of hyperons, the full kinematical reconstruction of the Lambda_b, observation of Xi_b in its semileptonic decay, and the measurements of the polarization of Lambda and Lambda_b baryons are discussed
Ionization heating in rare-gas clusters under intense XUV laser pulses
The interaction of intense extreme ultraviolet (XUV) laser pulses
(, \,W/cm) with small rare-gas clusters
(Ar) is studied by quasi-classical molecular dynamics simulations. Our
analysis supports a very general picture of the charging and heating dynamics
in finite samples under short-wavelength radiation that is of relevance for
several applications of free-electron lasers. First, up to a certain photon
flux, ionization proceeds as a series of direct photoemission events producing
a jellium-like cluster potential and a characteristic plateau in the
photoelectron spectrum as observed in [Bostedt {\it et al.}, Phys. Rev. Lett.
{\bf 100}, 013401 (2008)]. Second, beyond the onset of photoelectron trapping,
nanoplasma formation leads to evaporative electron emission with a
characteristic thermal tail in the electron spectrum. A detailed analysis of
this transition is presented. Third, in contrast to the behavior in the
infrared or low vacuum ultraviolet range, the nanoplasma energy capture
proceeds via {\it ionization heating}, i.e., inner photoionization of localized
electrons, whereas collisional heating of conduction electrons is negligible up
to high laser intensities. A direct consequence of the latter is a surprising
evolution of the mean energy of emitted electrons as function of laser
intensity.Comment: figure problems resolve
Matter-wave interference made clear
Interference patterns are generated when light from a point source passes through two parallel slits. Electrons emitted from diatomic molecules produce analogous patterns, but these couldn't be observed directly — until now
Release of noble gases and nitrogen from grain-surface sites in lunar ilmenite by closed-system oxidation
Noble gases and nitrogen were extracted from a 100 to 150 microns ilmenite separate from lunar soil 71501 by closed system stepped heating in approx. 10 torr O2 at 300 C, 400 C, 500 C, 600 C and 630 C, followed by stepped pyrolysis at ten temperatures between 680 C and approx. 1500 C. The five oxidation steps together liberated approx. 65% of the total He-4, 45% of the Ne-20, 23% of the N-14 and Ar-36, 12% of the Kr-84 and 8% of the Xe-132 in the sample; Ne-20/Ar-36 and Ne-20/Ne-22 ratios agree with the solar wind composition experiment, and Kr-84/Ar-36 and Xe-132/Ar-36 are within approx. 10% of Cameron's estimates for the sun and solar wind. The remaining gases, released above 630 C by pyrolysis, are strongly fractionated with respect to the SWC-Cameron solar wind elemental composition. Large concentrations of fractionated noble gases in grain interiors, their virtual absence in the relatively unfractionated surface gas reservoir, and the high N/noble gas ratio all imply that most of the solar wind noble gases initially implanted in grain surfaces are eventually lost by diffusion. Loss limits can be estimated by considering two given scenarios. It is concluded tat approx. 70 to 97% or more of the Ar implanted in 71501 ilmenite grains has diffusively escaped
Strong interference effects in the resonant Auger decay of atoms induced by intense X-Ray fields
The theory of resonant Auger decay of atoms in a high intensity coherent
X-ray pulse is presented. The theory includes the coupling between the ground
state and the resonance due to an intense X-ray pulse, taking into account the
decay of the resonance and the direct photoionization of the ground state, both
populating the final ionic states coherently. The theory also considers the
impact of the direct photoionization of the resonance state itself which
typically populates highly-excited ionic states. The combined action of the
resonant decay and of the direct ionization of the ground state in the field
induces a non-hermitian time-dependent coupling between the ground and the
'dressed' resonance stats. The impact of these competing processes on the total
electron yield and on the 2s2p3p P spectator and
2s2p S participator Auger decay spectra of the Ne 1s3p
resonance is investigated. The role of the direct photoionization of the ground
state and of the resonance increases dramatically with the field intensity.
This results in strong interference effects with distinct patterns in the
electron spectra, different for the participator and spectator final states.Comment: 31 pages, 6 figure
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