A model of management academics' intentions to influence values

Business schools face increased criticism for failing in the teaching of management studies to nurture their students’ values. Assuming that individual academics play an important role in shaping the value-related influence of business schools, I model management academics’ intentions to influence values. The suggested model encompasses academics’ economic and social values as internal variables, as well as perceived support for attempting to influence values and academic tenure as social and structural variables. A test with empirical data from 1,254 management academics worldwide reveals that perceived external support is most relevant for explaining intentions. Moreover, academics’ social values, but not their economic ones, contribute to an explanation of their intentions to influence values. The results reveal how important it is for academics to believe that their colleagues, higher education institutions, and other stakeholders support their value-related behavioral intentions

A holistic framework of corporate website favourability

This paper extends the current knowledge of corporate website favourability (CWF) by developing a comprehensive conceptual model of its influence on corporate image, corporate reputation, loyalty and identification. The paper reviews previous studies on corporate websites from the perspectives of marketing, management, corporate identity and corporate visual identity in order to inform our understanding of the antecedents and consequences of CWF. The propositions and the conceptual framework present an approach by which a corporation can design and manage a favourable corporate website. A number of important contributions are offered: First, the paper adds to the understanding of CWF; second, it discusses the antecedents of CWF by drawing upon the existing literature; third, it is beneficial for practitioners in shaping CWF strategies, and fourth, it offers possible consequences of CWF and provides a framework for future testing

Structure-Infrastructure Alignment: The Relationship Between TQM Orientation and the Adoption of Supplier-Facing Electronic Commerce Among Manufacturers

Total Quality Management (TQM) is widely adopted in industry and well studied in academe. It includes a philosophy and set of practices for supply management. However, these elements evolved before widespread adoption of the Internet, which transforms the supply management landscape by presenting various tools for organizations to select and manage suppliers. Therefore an important research undertaking today is to understand how the Internet has affected manufacturers that embrace TQM. As part of this undertaking, we examine the relationship between TQM orientation and the adoption of eight supplier-facing e-commerce applications. We propose that certain supplier-facing e-commerce applications enhance competition among suppliers, while others enhance supplier relationships. Drawing upon strategic contingency theory, we hypothesize that TQM orientation is negatively associated with the adoption of the first category of application and is positively associated with the adoption of the second category. Logistic regression was used to test hypotheses using survey data collected from manufacturers located in six countries and three industries. The results show that organizations which have heavily embraced TQM do use e-commerce somewhat differently from other organizations. However, the results also point out potentially troubling inconsistencies between e-commerce adoption and other elements of strategy

The Effect of Operational Performance and Focus on Profitability: A Longitudinal Study of the U.S. Airline Industry

We study the impact of operational performance on profitability in the context of the U.S. domestic airline industry. In addition, we investigate the impact of focus [Skinner, W. 1974. The focused factory. Harvard Bus. Rev. 52(3) 113-121] on profitability in services. We use quarterly data on all major carriers, available since the introduction of required reporting of service indicators to the U.S. Department of Transportation. Our analysis demonstrates two main points. First, the relationship between operational performance and profitability is contingent on a company's operating model; "focused" airlines show a link between late arrivals and profitability while full-service airlines do not. Also, capacity utilization is a stronger driver of profitability for full-service airlines than for focused airlines. Second, focused airlines outperform the rest of the industry in terms of profitability.operational performance, profitability, quality, operations strategy, focus, airlines