1 research outputs found
Customer Satisfaction, Loyalty Behaviors, and Firm-Financial Performance: What 30 Years of Research Tells Us
- Author
- Adam Finn
- Aimee L Drolet
- Anders Gustafsson
- Anne W Magi
- Barry J Babin
- Bart Larivi�re
- Carl Shapiro
- Carly Frennea
- Christian Homburg
- Christian Homburg
- Christian Homburg
- Christopher Ittner
- Claes Fornell
- Claes Fornell
- Claes Fornell
- Clay M Voorhees
- Cooil
- Dave Webb
- David W Wallace
- Detelina Marinova
- Diane Halstead
- Douglas Bowman
- Eli P Cox
- Ellen Garbarino
- Ellen M Whitener
- Emin Babakus
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Eugene W Anderson
- Forrest V Morgeson
- Ganesh
- Gary L Frazier
- Gary W Loveman
- Gerald Zaltman
- Gianfrando Walsh
- Gilbert A Churchill
- Glenn B Voss
- Gordon Fullerton
- Graham Whittaker
- Gupta
- Han
- Harvir S Bansal
- Heiner Evanschitzky
- Henning-Tharau
- Henning-Tharau
- Hsiu Ju Yen
- J C Nunnally
- J Cronin
- Jacob Cohen
- James C Anderson
- James E Hunter
- James J Zboja
- Jin Zhang
- Jochen Wirtz
- Jochen Wirtz
- John E Swan
- Jonathan A C Sterne
- Jose M M Bloemer
- Karen Winterich
- Katherine Lemon
- Kathleen Seiders
- Kathleen Seiders
- Katja Gelbrich
- Katja Gelbrich
- Kenneth L Bernhardt
- Lars Bergkvist
- Lawrence A Crosby
- Lerzan Aksoy
- Li-Wei Wu
- Lin Guo
- Magnus S�derlund
- Magnus S�derlund
- Mark S Rosenbaum
- Marsha L Richins
- Michael A Jones
- Michael A Jones
- Michael A Jones
- Michael D Giebelhausen
- Michael Pritchard
- Michael Pritchard
- Mittal
- Moshe Davidow
- Neil A Morgan
- Neil A Morgan
- Neil A Morgan
- Peter C Verhoef
- Peter C Verhoef
- Peter C Verhoef
- Peter C Verhoef
- Phillip Nelson
- Piyush Kumar
- Prashanth U Nyer
- Pratibba A Dabholkar
- Priscilla A Labarbera
- Rajdeep Grewal
- Rajdeep Grewal
- Rhian Silvestro
- Richard A Spreng
- Richard L Oliver
- Richard L Oliver
- Richard L Oliver
- Richard L Oliver
- Richard L Oliver
- Richard L Oliver
- Richard L Oliver
- Robert A Ping
- Robert A Westbrook
- Robert G Orwin
- Robert Jacobson
- Robert Jacobson
- Robert Rosenthal
- Roland T Rust
- Roland T Rust
- Ronald Inglehart
- Ruth N Bolton
- Ruth N Bolton
- Ruth N Bolton
- Ruth N Bolton
- Schneider
- Shun Lam
- Songting Dong
- Spiros Gounaris
- Steven A Taylor
- Syed Andaleeb
- Thomas S Gruca
- Thomas S Gruca
- Thorsten Henning-Tharau
- Tiffany Perkins-Munn
- Timothy L Keiningham
- Tom J Brown
- Tor W Andreassen
- Tuli
- Valarie A Zeithaml
- Van Birgelen
- Van Doorn
- Van Trijp
- Vikas Mittal
- Violina P Rindova
- Werner J Reinartz
- William O Bearden
- Xueming Luo
- Youjae Yi
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2017
- Field of study
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