3 research outputs found
Att göra Lean till en organisations DNA - En studie av tvÄ svenska tjÀnsteverksamheters Lean-implementering
Lean implementeras idag i allt större utstrĂ€ckning inom tjĂ€nstesektorn vilket ökat efterfrĂ„gan pĂ„ kunskap i detta sammahang. Inom forskningen efterfrĂ„gas det hur tjĂ€nsteföretag i verkligheten anvĂ€nder sig av Lean, hur de gĂ„r tillvĂ€ga och vilka effekter det medför. Samtidigt visar tidigare forskning att mĂ„nga Lean-implementeringar i verkligheten misslyckas, till följd av att Lean förstĂ„s och anammas pĂ„ ett felaktigt sĂ€tt. Bland annat sĂ„ likstĂ€lls Lean ofta med en uppsĂ€ttning effektiviserings- och standardiseringsverktyg snarare Ă€n en styrmodell och filosofi som pĂ„verkar och pĂ„verkas utav organisationens mĂ€nniskor och kultur. Uppsatsens problem Ă€r sĂ„ledes att undersöka hur företag i tjĂ€nstesektorn i praktiken implementerar och arbetar med Lean via olika verktyg och principer men ocksĂ„ i förhĂ„llande till organisationskulturen. Detta genom att fokusera pĂ„ Leans âmjuka vĂ€rdenâ och hur Lean utvecklats och anammats av de studerade företagens anstĂ€llda. Genom detta Ă€mnar uppsatsen svara till forskningens behov av mer empiriska exempel samt utgöra ett hjĂ€lpmedel för framtida tjĂ€nsteorganisationer som vill implementera Lean
When the physical patient becomes digital : A study of the innovation âdigital health care centerâ on the Swedish market
Object of study: The innovation âDigital health care centerâ from a multi-level stakeholderâs perspective. Problem: A new technology era has opened up for new kind of innovations. Digital health care centers are a service that recently has been introduced on the Swedish market, which needs further investigation. To be able to better understand, explain and predict future behavior of an innovation the innovation could be theoretical conceptualized and classified. In the specific area of health care, new innovation should preferable be investigated in from a multilevel perspective, including different stakeholders opinions. One if the stakeholders are the customers. If new innovative products and services want to be successful, it required consumers to adopt the product or service, but relatively few studies have focused on the adoption of technology services among customers. Purpose: The purpose of this thesis is to gain a better understanding of the innovation âdigital health care centerâ in Sweden. Research question: How can the innovation âdigital health care centerâ be described through a stakeholder perspective? Method: The empirical data were collected through qualitative semi-structured interviews and a structured quantitative questionnaire. Conclusions: The innovation digital health care center can from a multi-level perspective be described as an innovation that contributes and have an impact on the market and the healthcare industry in many ways. The innovation could be described as a complement to traditional health care. The innovation has influences from different theoretical classes of innovation which means that the innovation cannot be categorized in a specific class. The innovation can be considered successful because it facilitates for the patient.. According to the stakeholder group potential patients, a majority of the respondents thinks that increased availability and time-efficiency would be facilitating factors and reasons for using the service. The innovation is described by the various stakeholders as contributing to a better society. The care becomes more productive, cost effective, more available, and in the broader perspective, the innovation contributes to increased digitalization of the healthcare sector as a whole. There are many new possible fields of application which in the healthcare industry which could develop the innovation further. Strengths and opportunities with the innovation can be considering outweighing weaknesses with the innovation and potential threats of the innovation.
When the physical patient becomes digital : A study of the innovation âdigital health care centerâ on the Swedish market
Object of study: The innovation âDigital health care centerâ from a multi-level stakeholderâs perspective. Problem: A new technology era has opened up for new kind of innovations. Digital health care centers are a service that recently has been introduced on the Swedish market, which needs further investigation. To be able to better understand, explain and predict future behavior of an innovation the innovation could be theoretical conceptualized and classified. In the specific area of health care, new innovation should preferable be investigated in from a multilevel perspective, including different stakeholders opinions. One if the stakeholders are the customers. If new innovative products and services want to be successful, it required consumers to adopt the product or service, but relatively few studies have focused on the adoption of technology services among customers. Purpose: The purpose of this thesis is to gain a better understanding of the innovation âdigital health care centerâ in Sweden. Research question: How can the innovation âdigital health care centerâ be described through a stakeholder perspective? Method: The empirical data were collected through qualitative semi-structured interviews and a structured quantitative questionnaire. Conclusions: The innovation digital health care center can from a multi-level perspective be described as an innovation that contributes and have an impact on the market and the healthcare industry in many ways. The innovation could be described as a complement to traditional health care. The innovation has influences from different theoretical classes of innovation which means that the innovation cannot be categorized in a specific class. The innovation can be considered successful because it facilitates for the patient.. According to the stakeholder group potential patients, a majority of the respondents thinks that increased availability and time-efficiency would be facilitating factors and reasons for using the service. The innovation is described by the various stakeholders as contributing to a better society. The care becomes more productive, cost effective, more available, and in the broader perspective, the innovation contributes to increased digitalization of the healthcare sector as a whole. There are many new possible fields of application which in the healthcare industry which could develop the innovation further. Strengths and opportunities with the innovation can be considering outweighing weaknesses with the innovation and potential threats of the innovation.