Administering Family Leave Benefits and New Challenges for Public Personnel Management

The importance of family-related benefits is often emphasized to promote the recruitment, productivity, and retention of capable employees in the public and private sectors This article explores the administration of family-related benefits and family leave benefits for public employees in New York State agencies. The study found that m administering family leave benefits under the Family and Medical Leave Act m 1993, personnel administrators were highly involved m coordinating procedures between supervisors and employees. In addition, personnel administrators did not perceive a positive impact of family leave benefits on the objectives of their organizations The article suggests that organizational leaders’ and management’s awareness of administering family leave benefits should be emphasized in relation to the available resources of personnel offices, including records management systems and training program

Citizen Participation and Transparency in Local Government: Do Participation Channels and Policy Making Phases Matter?

The purpose of this study was to analyze the relationship between citizen engagement in various public participation programs and the participants’ assessment of transparency in local government. To examine this relationship, the study focused on three aspects of citizen participation: (1) citizen engagement in participation programs generally, (2) online versus offline participation, and (3) online or offline participation in policymaking phases specifically. A 2009 survey of residents of Seoul, South Korea, was used to test the study hypotheses, as it provided information from 1,014 respondents on their citizen participation and their perceptions of transparency in government. Surprisingly, citizens’ engagement in public participation programs was not significantly associated with perceptions of transparency in government. Moreover, citizen participation in online programs had a marginally negative association with assessments of government transparency. However, citizens who engaged in offline participation programs during the policy agenda setting phase indicated a more favorable assessment of transparency in local government

Active Citizen E-Participation in Local Governance: Do Individual Social Capital and E-Participation Management Matter?

Abstract While a growing body of literature has touted e-participation as a means of facilitating greater citizen participation in policy decision-making processes, little is known about the driving forces of active citizen e-participation. Active e-participation is defined as the extent to which citizens make inputs via e-participation programs. Based on a literature review of social capital and citizen participation, the study develops a model of active e-participation and tests it in the context of local governance. Three dimensions of social capital -trust in government, strength of social ties, and volunteering activitiesare classified to explore the association of individual social capital and active e-participation. The model addresses that three dimensions of citizen participation management -fairness, access to information, and government responsiveness -are positively associated with active e-participation. To test several hypotheses, the study uses the 2009 E-Participation Survey data collected from 1,076 participants of the Cheon Man Sang Sang Oasis, which is an e-participation program administered by the Seoul Metropolitan Government in South Korea since 2006. Using ordered logistic regression analysis, the study found that citizens' trust in government and their volunteer experiences are positively related to active e-participation. The results demonstrate that citizens embedded in weak offline social ties are likely to use e-participation actively. The study also found that citizens' perception of quality responsiveness during the e-participation process is positively related to active e-participation. Based on the study's findings, the paper discusses the managerial and policy implications for fostering citizens' eparticipation through effective e-participation programs in the context of local governance

Factors Affecting State Government Information Technology Employee Turnover Intentions

Electronic government expansion is creating the complex challenges of managing an effective information technology (IT) workforce in the public sector. Survey questionnaires were sent to IT employees working in the central IT departments of two state governments to analyze how job characteristics, work environment, and human resource management practices influence their turnover intentions. Results show that work exhaustion, an emphasis on participatory management, and opportunities for advancement were statistically significant variables affecting state government IT employee turnover intentions, and that salary satisfaction was not a statistically significant factor. Suggestions are offered for improving IT employee retention rates in government agencies.1

Leadership and good governance

행사명 : 태국 OCSC 고위공무원 교육과

Administering Family Leave Benefits and New Challenges for Public Personnel Management: The New York State Experience

The importance of family-related benefits is often emphasized to promote the recruitment, productivity, and retention of capable employees in the public and private sectors This article explores the administration of family-related benefits and family leave benefits for public employees in New York State agencies. The study found that m administering family leave benefits under the Family and Medical Leave Act m 1993, personnel administrators were highly involved m coordinating procedures between supervisors and employees. In addition, personnel administrators did not perceive a positive impact of family leave benefits on the objectives of their organizations The article suggests that organizational leaders' and management's awareness of administering family leave benefits should be emphasized in relation to the available resources of personnel offices, including records management systems and training programs1

Public Trust in Government in Japan and South Korea : Does the Rise of Critical Citizens Matter?

Based on the Asia Barometer Survey of 2003, 2004, and 2006, government performance, citizen empowerment, and citizen satisfaction with self‐expression values are associated with public trust in government in Japan and South Korea. This study finds, first, that government performance on the economy, controlling political corruption, the quality of public services, crime, and attention to citizen input are significantly associated with broad public trust in government in both Japan and South Korea. Likewise, citizens’ satisfaction with their right to gather and demonstrate and to criticize the government is closely connected to trust in central and local governments in Japan. In South Korea, citizens’ satisfaction with their right to gather and demonstrate is intimately linked to trust in local government. Implications for government leadership to enhance performance, transparency, citizen participation, and public trust in government are analyzed and elaborated upon in this insightful study.1

Perceived Impacts of Family Leave Policy: Do Organizational Factors Matter?

A pressing public management concern, as we move into the 21st century, is the ability of employees to balance their commitments to both work and family. Despite some recent studies that point toward the importance of organizational culture and management support for family leave policy, a significant gap remains in our understanding of the contextual and organizational factors that contribute to the success or failure of such a policy in public organizations. How do organizational factors affect the implementation of family leave policy? This case study finds that work units' support and teamwork management are associated with employee perceptions regarding the positive impacts of family leave on organizational commitment, work satisfaction, reduced work stress, and productivity. In addition, the results of stakeholder interviews show that supervisors' support and personnel administrators' commitments to family leave policy facilitate the Implementation of family leave. A discussion of the implications of the findings from this study for public personnel management and organizational leadership concludes the paper.1

SPALR Student Paper: Organizational Culture and New York State Employees' Work-Family Conflict: Gender Differences in Balancing Work and Family Responsibilities

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