An investigation of factors leading to the reluctance of SaaS ERP adoption in Namibian SMEs

This paper aims to contribute to the growing study of Cloud ERP in small and medium enterprises (SMEs). A qualitative study was done in Namibian SMEs to investigate factors that lead to the reluctance of Cloud ERP in SMEs in developing countries. Data was collected from fourteen different SMEs. A Diffusion of Innovation (DoI) framework was chosen to understand how this relatively new technology is being adopted. The study has found attitude towards change, satisfaction with the existing system, lack of knowledge, compatibility issues, unreliable internet connectivity and data security concerns as the main factors that lead to this reluctance. Furthermore, it has also found that perceived low cost has a positive effect on the intention to adopt cloud ERP. The study concludes that the presence of Cloud ERP providers will encourage Cloud ERP adoption, as there seems to be lack of knowledge among prospective adopters. In addition, with unreliable internet connectivity concerns, these providers can consider partnering up with internet service providers to provide affordable reliable internet services

Towards stakeholder governance on large e-government platforms:a case of Suomi.fi

Abstract E-government evolves towards large-scale software platforms that integrate access to and information exchange among public services. Governance of large-scale e-government platforms is challenging because of the large number of stakeholders with diverging needs, agendas, and changing service portfolios. This paper presents a revelatory case, the e-government platform Suomi.fi, its stakeholders and stakeholder interactions related to development and governance of the platform. Our stakeholder analysis of Suomi.fi identified 15 stakeholder interaction types and related issues regarded as important for governance of large-scale e-government platforms. The results contribute by addressing the importance of stakeholder identification and continuing governance beyond individual development and implementation projects. Such a large-scale platform involved additional stakeholder types of external influencers (including media, other countries, the European Union, third party software integrators) and other external platforms, compared to the project-centric stakeholder models. Hence, we argue for extended stakeholder governance models and practices for large-scale e-government platforms