159 research outputs found

    A Structured Equation Modelling Study on Factors Influencing Students’ Choices of Private Institutions of Higher Education

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    Purpose: The aim of this study is to examine factors influencing students’ choices of private institutions of higher education   Theoretical framework: The conceptual model for this study was developed based on previous research in the field of higher education in Malaysia and globally. The conceptual model has seven variables which can influence students’ choices of private institutions of higher education.   Design/methodology/approach: A survey instrument in the form of a structured questionnaire was designed based on a careful review of pertinent literature. This study collected empirical data from 378 respondents. Multiple regression analysis is used to test the significance of the research model.   Findings: The research reveals a positive association between the following variables and the university selection decision: programmes offered, employment opportunities and education and campus facilities.   Research, Practical & Social Implications: The implication drawn from this study aids the government policy makers and private higher education managers on factors that can affect student enrollement.   Originality/value: The key value of this research the outcomes of this study will increase enrolment at private higher education institutions (IPTS)

    Environmental Management Practices (EMP) Implementation in Small and Medium-Size Businesses

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    Purpose: Small and medium-sized businesses must understand the environmental consequences of their operations and seek advice on green issues. The goal of the study is to look into the factors that influence their establishment's implementation of environmental management practices.   Theoretical framework: A modified version of the Technology-Organizational-Environmental Framework (TOE) (Tornatzky & Fleischer, 1990) and the Model of External Influences on Environmental Awareness and Practices (MEAP) (Gadenne et al., 2009) have been developed for researching the adoption of environment management practices.   Design/methodology/approach: The study is to determine the factors adopting environmental management practices in small and medium-sized businesses. Variables introduced are from systematic literature reviews of related articles and journals. The papers were analysed from descriptive, bibliographic, methodologic, results, and citation characteristics.   Findings: According to the findings, small and medium-sized businesses could perhaps participate in environmental programs such as corporate governance, environmental legislation, different industries, business size, organization traits, talent management, internationalization, organizational structure, corporate execution activity, environmental and sustainable aspects, and role in the logistics system, corporate strategy demeanour, and geographical region.   Research, Practical & Social implications:  For small and medium-sized enterprises, implementing environmental management practices can be seen as a key strategy for addressing their environmental issues. It's crucial to understand the motivations behind these policies, though.   Originality/value: This article is an academic contribution that allows an understanding of research developed on small and medium size businesses on adopting environmental management practices, considering data from two reference research databases

    Factors Affecting Smes Perception of Human Resource Management Practices: A Structural Equation Modeling Approach

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    Purpose: The purpose of this manuscript is to examine the factors affecting SMEs perception of human resource management practices.   Theoretical  framework: The conceptual model for this study was developed based on previous research in the field of human resource management globally. The conceptual model has four variables that affects SMEs perception of human resource management practices.   Design/methodology/approach: A survey instrument in the form of a structured questionnaire was designed based on a careful review of pertinent literature. This study collected empirical data from 216 Dhaka-based small and medium-sized businesses. PLS-SEM is used to test the significance of the research model.   Findings: It is clear from the PLS-SEM that Bangladeshi Small Businesses need training and development, performance measurement, and monetary incentives to succeed.   Research, Practical & Social implications: The implication drawn from this study aids human resource managers to focus their resource on the key variables that can afect SMEs perception of their organizations.   Originality/value: This study is critical for leadership because it confirms the necessity or desire of business owners to grow human capital to improve corporate performance and give the organization a competitive advantage in the marketplace

    The Relationship Between Green Management Commitment and Effectiveness of Occupational Safety and Health Committee

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    Purpose: The aim of this research is to determine the factors that drive effectiveness of occupational safety and health committee and to identify factors that influence the effectiveness of occupational safety and health committee.   Theoretical Framework: The theoretical framework is adapted from two framework model. The first framework model were adapted from Ummu Kalsome Farouk (2016) study, where the aim is to determine the factors that influence the effectiveness of occupational safety and health committee (OSHC) in certain area such as manufacturing. The second framework model were adapted from Irwan Ibrahim et.al (2018) study, where the aim is to determine the factors that influence reverse logistic performance in logistics area.   Design/methodology/approach: The analysed factors are passive management commitment, active management commitment, and environment awareness and attitudes. In this study, quantitative research was used which involved the distribution of questionnaires to 129 Malaysia pharmaceutical companies. The data were analysed using Statistical Package for Social Science (SPSS) Version 23. Furthermore, the results were analysed using reliability analysis, descriptive analysis, Pearson Correlation Analysis and Multiple Regression Analysis.   Findings: The findings revealed that all variables used in this study were positively correlated to employee retention. In addition, the result found out that passive management commitment had the most influence on effectiveness of occupational safety and health committee (OSHC) in Malaysia pharmaceutical companies.   Research, Practical & Social Implications : From researcher observation, the green management commitment is a success if these factors are being implemented by Malaysia pharmaceutical companies, because all the three independent variables which is passive management commitment, active management commitment, and environment awareness and attitudes, have a positive relationship with the dependent variables which is effectiveness of occupational safety and health (OSHC).   Originality/Value: This study may give valuable information to the researcher, other organizations and the business management personnel which is useful for basic knowledge on green management Mokhlis et al., (2021)  commitment and occupational safety and health

    The Determinant Factors of Green Office Layout Towards Employee Workplace Productivity

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    Purpose: The purpose of this study is to identify the determinant factors of green office layout towards employee workplace productivity.   Theoretical Framework: The research is based on the theoretical framework which represent the independent variables of comfort, office space, interactions, distractions and environment and awareness attitude while dependent variables is employee productivity.   Design/Methodology/Approach: This quantitative study data were gathered from 200 logistics company during operation hours. They key respondent was the company’s regular employee as and the validity and the reliability of the questionnaire were thoroughly examined. The results were based on regression analysis and equation modelling by using SPSS software. Then, the data will be analysed in the relationship of each construct using the structural equation modelling approach.   Findings:  The findings of the study provide strong grounds that employee productivity  are highly connected with factor of green office layout involved comfort, office space, interaction, distraction and environment awareness and attitude as well positively influences the employee productivity. Meanwhile, the researcher observation shows that comfort and office space have complementary relationship with employee productivity.   Research, Practical & Social implications:  Companies should emphasize that improvement of employee productivity is basic components in an office environment. The components are comfort dimension, office space dimension, interaction dimension, distraction dimension and environment awareness and attitude dimension. It is valuable to concurrently instilling all of this dimension value in order to improve the employee productivity that give the potential benefit.   Originality/Value: The research is an enhanced conceptual framework that examines critical issues concerning the successful relationship of green office layout dimension and employee workplace productivity, thus providing valuable outcomes for decision makers and academics. This study found that the framework could explain better each variable which has a dimension of green office layout towards employee workplace productivity

    The Impact of Operation Revitalisation Strategies in Power Generation Plants on Customer Satisfaction

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    Purpose: The purpose of this manuscript is to examine the influence of operation revitalization strategies and management reforms on customer satisfaction in the power plant industry.   Theoretical framework: The conceptual model for this study was developed based on previous research in the field of project management in Malaysia and globally. The conceptual model has three operations revitalization variables that affect customer satisfaction.   Design/methodology/approach: A survey instrument in the form of a structured questionnaire was designed based on a careful review of pertinent literature. This study collected empirical data from 196 respondents. Multiple regression analysis is used to test the significance of the research model.   Findings: The regression results reveals that business process reengineering, agile and lean manufacturing and reconfigurable manufacturing system effects customer satisfaction.   Research, Practical & Social implications: The implication drawn from this study aids project managers in providing a focus on the key variables that affect customer satisfaction in the power plant industry.   Originality/value: The key value of this research lies in its findings of the key variables influencing customer satisfaction in the power plant industry in Malaysia which is currently under researched

    Plan-do-Check-Act Cycle: a Method to Improve Customer Satisfaction at a Municipal Council in Malaysia

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    Purpose: This study aimed to determine the use of PDCA methods in improving customer satisfaction at SP MUNICIPAL COUNCIL. Maintaining customer satisfaction is the main responsibility of my department as we are in charge of receiving complaints from the public and providing the best solution to the public. Since the major operation for SP MUNICIPAL COUNCIL is providing services to the public, it is crucial to solving any related issue regarding poor customer services and management by SP MUNICIPAL COUNCIL, long delays in solving issues from the public and others. Hence, using appropriate tools such as the PDCA method is one of the ways to achieve a continuous improvement process and improve the service quality for SP MUNICIPAL COUNCIL. The aim of this study is to overcome this issue and improve customer satisfaction, the quality of our services and reduce complaints from the public towards the management of SP MUNICIPAL COUNCIL by using the PDCA method.   Theoretical framework: Problem identification needs to be done to find the causes of customer complaints. From the findings, the factors that potentially cause the problem are customer services, workers, administration, and management system issues. Then, the next step is a repair process where the result after improvement, implementation and evaluation will be measured.   Design/methodology/approach: The method used for this study is the PDCA method in the literature review. The data of this study are compiled, analyzed and concluded, to obtain the results for the method in the literature review. The literature review compares several research papers that implement PDCA methods.   Findings: The findings show that Plan-Do-Act-Check method can give a positive impact on increasing service quality for SP MUNICIPAL COUNCIL. There are several solution and recommendation have been achieved after the discussion of the result. These solutions will help in overcome the issue faced by SP MUNICIPAL COUNCIL.   Research limitation/implication: This research only focuses on improving customer satisfaction at SP MUNICIPAL COUNCIL and only applies to departments that focus on customer services. Originality/value: This research contributes to existing literature and use new findings to overcome problem using PDCA method and fishbone analysis to identify the cause and effect of the problem

    Marketing Mix Influence on Consumer Buying Behavior: A Case Study on the Cosmetics Industry

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    Purpose: This purpose of this manuscript is to study the effect of marketing mix on consumer purchasing behaviour in the context of the Malaysian cosmetics sector.   Theoretical framework: The conceptual model for this study was developed based on previous research in the field of consumer behaviour and marketing globally. The conceptual model has four variables that affects consumer purchasing behaviour   Design/methodology/approach: A survey instrument in the form of a structured questionnaire was designed based on a careful review of pertinent literature. This study collected empirical data from 240 respondents of cosmetic customers. Multiple regression is used to test the significance of the research model.   Findings: Promotion and location are significant predictors of consumer behaviour. Promotion and location have a substantial impact on customer purchase behaviour in the local cosmetics business, although goods and price have no significance effect   Research, Practical & Social implications:The implication drawn from this study aids marketing managers to focus their resource on the key variables that consumer buying behaviour.   Originality/value: This study contributes information to the academia and practitioners on marketing factors that can improve the sales performance and give the organization a competitive advantage in the marketplace

    The Effect of Institutional Policies, Ethical Climate, and Fraud Training on Fraud Risk Assessment: It Can Be Sustainable Growth in Private Universities?

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    This study explores the influence of institutional policies, ethical climate, and fraud training on fraud risk assessment by private university lecturers. As higher education institutions face increasing scrutiny regarding financial integrity and ethical behavior, understanding the factors that shape lecturers' perceptions of fraud risk is crucial. The quantitative method in this research involves gathering data from the lecturers in a number of private universities. The results reveal that strong policies of the institutions have a positive impact on the lecturers’ assessment of fraud risk, and that a positive ethical culture promotes transparency and accountability within the institution. Moreover, such fraud prevention training enhances the lecturers’ recognition and reaction to fraudulent threat situations. Furthermore, this study will add some value to the existing body of literature about fraud risk management in higher education institutions. This study will help practitioners create a favourable ethical environment within their organizations in order to realize long term sustainable growt

    Valutazione dell’impatto delle politiche del prezzo di riferimento sul mercato degli H2-antagonisti nella British Columbia, Canada

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    In this study we assess the implementation and impact of reference-based pricing (RBP) in British Columbia (BC), Canada, and other OECD (Organization for Economic Cooperation and Development) jurisdictions within an evaluative framework. This was accomplished by conducting a review of prior studies and an analysis of secondary utilization and cost data. Our review of previous work found the introduction of RBP in other OECD jurisdictions was followed by a temporary reduction in pharmaceutical expenditure growth but the rate of growth soon returned to those of previous years. Early results from the BC experience show similar declines in expenditures within reference drug categories, but it remains to be seen if this will continue in the long term. Although early results suggest RBP in BC may be achieving its goals, more work is needed before it can be declared a success. A more balanced evaluation will need to address nonmonetary issues such as impact on the quality of patient care or extent of cost shifting to other areas of the health system. The policy questions raised in this study indicate decision makers should be cautious when thinking of any wider application of referencebased pricing
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