EMOTIONAL LABOUR: AN ARCHETYPAL ELEMENT OF HOSPITALITY SERVICE – A REVIEW

Abstract. Emotional labour – the act of subduing one’s felt emotions in order to display organisationally accepted emotions at work, is entwined with hospitality service since time immemorial. It has its commercial value and hence is regularly exchanged for pay. Emotional labour has its antecedents and eventual consequences on the employees performing it. There are various ways through which hospitality service employees perform emotional labour on a daily basis. The social construct of hospitality, both cultural and religious, have augmented the necessity of emotional labour in delivery of service to the guest. Thereby, making it a standard element of the overall hospitality experience paradigm. A lot of research has gone into understanding the cause and effect relationship of the ‘antecedent-consequence’ framework of emotional labour. This paper delves into the existing literature surrounding emotional labour. Interestingly, it was found that a deeper insight about the phenomenon of emotional labour and its lived experience by the individual employee still awaits its due attention

Phase synchronization of instrumental music signals

Signal analysis is one of the finest scientific techniques in communication theory. Some quantitative and qualitative measures describe the pattern of a music signal, vary from one to another. Same musical recital, when played by different instrumentalists, generates different types of music patterns. The reason behind various patterns is the psychoacoustic measures - Dynamics, Timber, Tonality and Rhythm, varies in each time. However, the psycho-acoustic study of the music signals does not reveal any idea about the similarity between the signals. For such cases, study of synchronization of long-term nonlinear dynamics may provide effective results. In this context, phase synchronization (PS) is one of the measures to show synchronization between two non-identical signals. In fact, it is very critical to investigate any other kind of synchronization for experimental condition, because those are completely non identical signals. Also, there exists equivalence between the phases and the distances of the diagonal line in Recurrence plot (RP) of the signals, which is quantifiable by the recurrence quantification measure tau-recurrence rate. This paper considers two nonlinear music signals based on same raga played by two eminent sitar instrumentalists as two non-identical sources. The psycho-acoustic study shows how the Dynamics, Timber, Tonality and Rhythm vary for the two music signals. Then, long term analysis in the form of phase space reconstruction is performed, which reveals the chaotic phase spaces for both the signals. From the RP of both the phase spaces, tau-recurrence rate is calculated. Finally by the correlation of normalized tau-recurrence rate of their 3D phase spaces and the PS of the two music signals has been established. The numerical results well support the analysis

Prediabetes: A Platform for Prevention of Diabetes

Editoria

Imeglimin: Finding a Place in Modern Diabetes Pharmacotherapeutics

Type 2 diabetes mellitus (T2DM) is a multifactorial disease. Newer facets of its causation, clinical course, complications and therapy are being unraveled regularly. This editorial describes imeglimin, a first-of-class oxidative phosphorylation inhibitor, that has been approved for T2DM in Japan and India

Glycemic Guardianship: World Health Organization Leads the Way

The prevalence of diabetes is rapidly increasing globally in epidemic proportions, but many people with diabetes remain undiagnosed or untreated. In view of this escalating prevalence, the World Health Organization (WHO) has launched the Global Diabetes Compact (GDC) campaign to improve the diagnosis and management of people with diabetes. To this end, a set of diabetes coverage targets, focusing on 80% of people living with diabetes, to be achieved by the year 2030, were defined at the 75th World Health Assembly for the first time in May this year. These targets aim to achieve not just glycemic control, but also blood pressure and lipid management at all levels of the health care system. India has the second largest number of people with diabetes in the globe. In this article, we have proposed the concept of “glycemic guardianship”, which means activities carried out by the health care team and the health care system in partnership with the patient to ensure optimal care of diabetes. Recognizing and acknowledging our role as “glycemic guardians” of the nation will automatically pave the way to realize the targets set by the GDC