Satisfaction with the implementation of industry 4.0 among manufacturing companies in Poland

Purpose: The aim of this article is to analyze the problem of satisfaction with the implementation of industry 4.0 with a systematic literature review. To analyze and evaluate the effectiveness of the implementation and satisfaction with the activities carried out in enterprises in Poland in the manufacturing sector. Design/Methodology/Approach: The study was conducted using the CAWI diagnostic opinion questionnaire, on the basis of which the Kano model was developed. The survey was conducted among 670 respondents from enterprises located in various regions of Poland. Findings: Entrepreneurs clearly indicate their benefits and their fears. Low social awareness of what industry 4.0 is the reason why it is not understood and implemented in a limited way. In the satisfaction survey, thanks to the Kano model, it was indicated the necessary and conditioning attributes as well as those without which the company can do, which allows to reduce the implementation costs. Originality/Value: The study also showed that the implementation dependent on the understanding of the problem from the perspective of the employee and not just the company's customer allows for faster and more efficient implementation of new solutions. The results of this article may form the basis of future research.peer-reviewe

Analysis of enterprises’ readiness in for industry 4.0 implementation : the case of Poland

Purpose: The paper aims to analyze the readiness of enterprises in Poland for industry 4.0 implementation with taking into consideration its barriers as well reasons of implementing industry 4.0. Design/Methodolology/Approach: The research was conducted by means of diagnostics opinion CAWI (Computer Assisted Web Interview) questionnaire. The research was conducted by means of diagnostics opinion CAWI (Computer Assisted Web Interview) questionnaire among 40 respondents (owners/employees) of enterprises located in various regions of Poland. Findings: Entrepreneurs clearly indicate their fears, but also the opportunities that such implementation brings with. During the research, many entrepreneurs were afraid of costs, even before the initial cost-effectiveness analysis of the implementation. Low social awareness of what industry 4.0 is the reason why it is not understood and implemented in a limited way. It also shows the power between the understanding of the principles of industry 4.0 and its visible manifestations in the enterprise. The dependencies shown by the conducted study were also analyzed. The strength of qualitative and qualitative relationships is shown by the Pearson C coefficient, showing which of the factors has an impact on the studied enterprises. Originality/Value: The study also showed that implementation is not dependent on financial outlays but on the involvement of employees and middle management, which may indicate that it is treated as an industry challenge and depends on the company's readiness for implementation. The results of this article may serve as the basis for future research.peer-reviewe

Employee perception of CSR and its effects on the company's image

Understanding and promoting the CSR is an important societal issue, and circumstances force modern-minded management to abandon the classical model of only the necessary fulfilment of legally set obligations. There has been a lot of study done on employee perceptions of CSR in the workplace, but very little has been done on how employees comprehend CSR and how they received it at their workplace in chosen countries. Research was carried out based on a questionnaire survey with data collection from September 2020 to March 2021, with a total of 1103 respondents. The aim of the article is to describe the CSR concept among employees meaning in selected countries: Zimbwabwe, Czech Republic, Poland. The measuring instrument used in the study was the questionnaire method, in which the research tool is a questionnaire CAWI - Computer Assisted Web Interview. It was shown that enterprises apply CSR activities, but they are not fully aware of the CSR benefits.Web of Science28321621

Expediting Time to Market: Evaluating the Effects of Change Control Board Performance in Emerging Markets

This study aims to assess how the performance of Change Control Boards (CCBs) influences the relationship between requirements uncertainty and the Time to Market (TTM) of software projects in emerging markets. We collected data through a structured questionnaire, conducting surveys in project-based IT organizations across various cities in Pakistan. This research adopts a quantitative approach, employing software project houses as the unit of analysis. We selected 38 software projects out of 50 using a multi-stage sampling method and analyzed the data using Smart PLS 4.0 and SPSS 23. The results reveal that requirements uncertainty has a significant impact on Time to Market (TTM) conditions. Our study concludes that the presence and effective performance of CCBs can substantially reduce TTM. Additionally, higher CCB performance can expedite TTM, particularly when requirements lack precision initially. The study underscores the profound influence of requirements uncertainty on TTM in software projects. It provides organizations with insights into the critical role of CCBs, the consequences of uncontrolled changes in the absence or ineffectiveness of CCBs, and how requirements uncertainty affects software project development and timelines. This research contributes to software management and product development processes by highlighting the importance of requirement engineering during the planning phase to address uncertainty issues and enhance CCB performance

Automotive standard ISO/TS 16949 as a quality determinant

The main aim of this paper is to present the standard ISO/TS 16949. In the modern world of competition, quality is one of the most important factors. Modern organizations should gamble on quality, regardless of the type of business, because it is the basic form of running a business effectively. It is not only a factor of market success, but also an indication of organizational culture

Quality of life improvement in Kaizen aspect

The aim of the research is to analyze the quality of life improvement (Kaizen) in the running aspect in Poland. Until now, issues related to the running analysis of the quality life in terms were not the subject of broader, comprehensive scientific considerations. The research was taken in 2019 year and covered a group of 396 runners. The respondents are women posing 67,9% and men posing 32,1% residing in different areas of Poland. The research was based on a questionnaire (CAWI - Computer Assisted Web Interview). Although for most respondents the result is not the most important, they try to improve their running attitude and time. Runners use different ways to be motivated to work on themselves. An example of motivators can be a medal, obtained at the finish line or sharing success with participation in competition on social networks (Facebook)

The role of the EFQM model in precepting quality in Polish enterprises

The purpose of the paper is to determine the degree of Polish companies’ maturity applying for Quality of the Year certification based on the EFQM excellence model. The study was conducted using a questionnaire (CAWI – computer assisted web interview). Company to get certified Quality of the Year had to get in the field of self-assessment carried out by the EFQM model at least 56%. Results and its analysis showed that among the 49 analyzed large companies seeking Quality of the Year certification only 3 achieved a value of 80% and above. Among the 10 companies selected for analysis only 3 has taken improvement actions. Based on the study carried out, the authors demonstrated that the analyzed companies that have been certified Quality of the Year are mature and conscious of quality, continuously improve, and apply modern techniques (traditional quality management tools, new quality management tools, quality management methods). The factors that determine the maturity and the awareness of the company in terms of quality are the elements included in the EFQM model (1. Leadership. 2. Vision, strategy, policy. 3. Human resources management. 4. Resource Management. 5. Process Management. 6. Customer satisfaction. 7. Employee satisfaction. 8. Cooperation with the environment. 9. Achievements companies in relation to the goals), as well as the awareness and the ability to use modern techniques

Using BOST method to the concept development estimation

The paper uses an innovative research methodology - BOST questionnaire. Based on the questionnaire, two Toyota’s principles were evaluated. These were E2 and E2 areas. According to the results it is possible to state that the most important factors for workers are the following: customer’s good (DK), followed by product innovativeness (IP), independence and accountability of employees (SP), formation of products stockpile (PZ), cooperation with partners (WK), technology development (RT) and corporate culture care (PR)

Employee motivation in health care

Employees of any organization are the most central part so they need to be influenced and persuaded towards task fulfillment. Examinations connected with medical services were carried out using the Servqual method. It was stated that care of employees and their motivation to work is a very important factor regarding employee engagement but also about the overall success of an organization

Quality improvement in Cleaner Production aspect

The aim of the paper is presented the Cleaner Production (CP) issue in the aspect of the benefits that it gives the company in the competitiveness productivity and efficiency aspect. The research object is a company that is a leader in the Cleaner Production area - cement plant CEMEX. The research was based on a comparative analysis the company’s sustainable development in 2008-2012. It was shown that substitution of alternative fuels (an increase of 43% in 2014 compared to 2010) and the construction the first world’s alternative fuels dryer enabled not only for carbon dioxide reduction, but also hard coal consumption reduction and as a consequence allowed to relieve landfills waste. Thanks to elimination a part of the water contained in alternative fuels up to 8%, the unit heat consumption in the clinker production process is reduced. This is due to avoiding evaporation of water at high temperatures. Analysis the presented data showed that the use of CP not only effectively protects the environment by reducing / minimizing waste streams, but also leads to increased profitability, productivity, efficiency and competitiveness of industry, which in turn leads to economic growth. The paper emphasizes that the CEMEX Rudniki cement plant has saved 132,000 Mg of carbon thanks to the use of alternative fuels over the last 5 years