Job satisfaction in relation to communication in health care among nurses : a narrative review and pratical recommendations

Worldwide, nurse shortage and high turnover rates are observed. Job satisfaction is a major determinant of retention and is influenced by intraorganizational communication and perceived communication satisfaction. This article presents a narrative review on communication satisfaction, job satisfaction, and their mutual relationship as well as their impact on turnover intention and burnout risk in the nursing profession. A literature search was conducted in the databases PubMed, Web of Science, and The Cochrane Library, and 47 articles were included. Descriptive analysis identified different types of social networks in the health care workplace. There is a positive association between communication and job satisfaction among nurses, translating into decreased turnover intention and burnout risk. Job satisfaction is required both for organizational stability as for coguaranteeing patient safety. This will be best achieved through an organization-wide multimodal prevention and intervention program, aimed at optimizing different modalities of interprofessional communication, workload, and job satisfaction

Communication satisfaction and job satisfaction among executive nurses and impact on burnout and turnover intention

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Communication satisfaction and job satisfaction among critical care nurses and their impact on burnout and intention to leave : a questionnaire study

To investigate the relationship between communication and job satisfaction and their association with intention to leave and burnout among intensive care unit nurses.A multicentre questionnaire study.Intensive care nurses (n = 303) from three Flemish hospitals.Communication satisfaction assessed by the Communication Satisfaction Questionnaire, intention to leave through the Turnover Intention Scale (from the Questionnaire for the Perception and Assessment of Labour) and burnout by the Maslach Burnout Inventory. Job satisfaction was measured by a visual analogue scale.Average job satisfaction was 7.66 ± 1.34/10. Nurses were most satisfied about 'Communication with supervisor' (68.46%), and most dissatisfied about 'Organisational perspectives' (34.12%). Turnover intention was low among 49.5% (150/290) and high among 6.6% (20/290). Three percent (9/299) of intensive care nurses were at risk for burnout. All dimensions of communication satisfaction were moderately associated with job satisfaction, intention to leave and burnout.This study demonstrated high levels of communication and job satisfaction in a sample of nurses in Flanders. Intention to leave and burnout prevalence were low. To a certain extent, communication satisfaction might be associated with job satisfaction, intention to leave and burnout

Creativity and innovation to improve quality and safety in healthcare

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Communication satisfaction and job satisfaction among critical care nurses and the impact on burnout and turnover intention

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Job satisfaction in relation to communication among nurses

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