5 research outputs found
Customer satisfaction and loyalty in online and offline environments
- Author
- Amy K. Smith
- Anderson
- Arvind Rangaswamy
- Bearden
- Bitner
- Bloemer
- Bolton
- Bolton
- Bolton
- Cadotte
- Chow
- Comscore Online Spending Report
- Crosby
- Day
- Degeratu
- Dhrymes
- Dick
- Drolet
- Glazer
- Glesjer
- Intelliquest
- Johnson
- Kahneman
- Lynch
- Marmorstein
- Meuter
- Mittal
- Nielsen
- Oliva
- Oliver
- Oliver
- Oliver
- Pritchard
- Reicheld
- Rust
- Rust
- Rust
- Rust
- Silk
- Spreng
- Venkatesh Shankar
- Vredenburg
- Wind
- Woodruff
- Wu
- Zeithaml
- Publication venue
- 'Elsevier BV'
- Publication date
- Field of study
No full textIncreasing Price Transparency: Implications of Consumer Price Posting for Consumers' Haggling Behavior and a Seller's Pricing Strategies
- Author
- Anderson
- Bagwell
- Bailey
- Bakos
- Balagué
- Banks
- Baye
- Berry
- Bester
- Bo Jiang
- Boone
- Brown
- Brynjolfsson
- Cachon
- Campbell
- Chatterjee
- Chen
- Chiang
- Clay
- Degeratu
- Dellarocas
- Desai
- Diamond
- Ellison
- Evans
- Forrest
- Fudenberg
- Gill
- Granados
- Gu
- Hall
- Hart
- Hinz
- Hinz
- Hoffman
- Iyer
- Kahneman
- Kalyanaram
- Kaul
- Lal
- Lynch
- Milyo
- Overgaard
- Porter
- Rajendran
- Rangaswamy
- Rao
- Ratchford
- Richtel
- Riley
- Samuelson
- Schmidt
- Schultz
- Sharma
- Soh
- Stigler
- Stigler
- Tauber
- Tellis
- Tirole
- Tirunillai
- Varian
- Viswanathan
- Wang
- Welch
- Xubing Zhang
- Zettelmeyer
- Zhang
- Zhou
- Zhu
- Publication venue
- 'Elsevier BV'
- Publication date
- Field of study
No full textThe Progression of Brand Orientation Literature in Twenty Years: A Systematic Literature Review
- Author
- * Gyrd-Jones
- * Harrison-Walker
- * Harrison-Walker
- * O&apos
- * Santos-Vijande
- A K Kohli
- B Merrilees
- B P Shapiro
- B Ramaseshan
- B Schmitt
- C Burmann
- C King
- C Lackman
- C Simoes
- D Miller
- D Teece
- E W Keller
- E Wallace
- G *hankinson
- G Gavetti
- H *reijonen
- H *reijonen
- H *reijonen
- H Hakala
- H Schmidt
- H Stride
- H Y Wong
- H Y Wong
- Ho Yin Wong
- I A Gisip
- J Baxter
- J C Narver
- J Evans
- J Gromark
- J Gromark
- J Ker�nen
- J Napoli
- J O Whitney
- K *bridson
- K *bridson
- L Dahlander
- M *rahman
- M *urde
- M *urde
- M *urde
- M *urde
- M A Hitt
- M C Cant
- M Chovancov�
- M J Louro
- M J Matanda
- M Reid
- M Scammell
- M T Ewing
- Mokter Hossain
- Muhammad Anees-ur-Rehman
- N Ahmad
- N Nedergaard
- O Otubanjo
- P *hankinson
- P *hankinson
- P *hankinson
- R C Mulyanegara
- R C Mulyanegara
- R C Mulyanegara
- R Casidy
- R Casidy
- R Casidy
- R Casidy
- R Chen
- R Deshpande
- R E Wilkes
- R Huang
- R Rentschler
- R Voola
- Rangaswamy Degeratu
- S *hirvonen
- S *hirvonen
- S D *m&apos
- S I Park
- S Joshi
- S M&apos
- T *laukkanen
- T Benos
- T Levitt
- T Mainela
- T Qiu
- Y Huang
- Y J *ahn
- Z Lee
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2016
- Field of study
No full textAn Empirical Study of Malaysian Consumers’ Channel-switching Intention: Using theory of Planned Behaviour
- Author
- Abdolrazagh Madahi
- Abdul-Muhmin A.G.
- Ajzen I.
- Ajzen I.
- Ajzen I.
- Ajzen I.
- Ajzen I.
- Alba J.
- Albesa J.G.
- Amin H.
- Anderson J. C.
- Ansari A.
- Baal V.
- Bagozzi R.P.
- Bagozzi R.P.
- Bagozzi R.P.
- Balasubramanian S.
- Bandura A.
- Bandura A.
- Beiginia A.
- Berry L.L.
- Bhattacherjee A.
- Bickle M.C.
- Biswas D.
- Black N.J.
- Blue C.L.
- Bock G.W.
- Brooks C.M.
- Chang M.K.
- Chau P.Y.K.
- Chau P.Y.K.
- Chen L.D.
- Chin W.W.
- Chiu H.C.
- Choi J.
- Churchill G.A.
- Cialdini R.B.
- Davis F.D.
- Degeratu A.M.
- Dholakia R.R.
- Dholakia R.R.
- Dickerson M.D.
- Downs A.
- Eastlick M.A.
- Elliott M.A.
- Fishbein M.
- Fornell C.
- Fornell C.
- Fuller M.
- George J.F.
- Gerrard P.
- Gopi M.
- Grabner-Krauter S.
- Grewal D.
- Gupta A.
- Hair J.F.
- Hair J.F.
- Haque A.
- Harn A. C. P.
- Hasan B.
- Hercz R.
- Hsieh J.Y.
- Hui M. K.
- Inda Sukati
- Inman J.J.
- Jensen K.L.
- Jepsen A.L.
- Johnson E.
- Johnson E.J.
- Kamarulzaman Y.
- Karahanna E.
- Keen C.
- Kim J.
- Kim J.
- Kim Y.
- Klein L.
- Kumar V.
- Kumar V.
- Lau S.M.
- Lawson R.
- Lihra T.
- Lim H.
- Limayem M.
- Lin H.F.
- Lohmöller J.B.
- Lohse G.L.
- Madahi A.
- Madahi A.
- Mathieson K.
- Mathwick C.
- Meuter M. L.
- Millar R.
- Mokhlis S.
- Moore G.C.
- Morris M.G.
- Morton F.M.S.
- Mumtaz H.
- Nicholson Michael
- Noble S. M.
- Noble S.M.
- Nunes P. F.
- Park H.S.
- Parthasarathy M.
- Pavlou P.A.
- Pookulangara S.
- Pookulangara S.
- Raman A.
- Ramaprasad U.L.P.
- Ramayah T.
- Rangaswamy A.
- Ratchford B.T.
- Rhodes R.E.
- Rivis A.
- Rogers E.M.
- Rogers E.M.
- Ryan M.J.
- Ryu S.
- Sadeghi T.
- Safiek M.
- Safiek M.
- Salehi M.
- Salehi M.
- Schroder H.
- Shankar V.
- Shih Y.Y.
- Shim S.
- Shimp T.A.
- Sierra J.J.
- Slack F.
- Smith J.
- Sproles G.B.
- Stigler G.J.
- Stone M.
- Sulaiman A.
- Swinyard W.R.
- Syed B.Z.
- Tan M.
- Taylor S.
- Thomas J.S.
- Tornatzky L.G.
- Triandis H. C.
- Venkatesh V.
- Verhagen T.
- Verhoef P.C.
- Vijayasarathy L.R.
- Voss K.E.
- Wang M.S.
- Wen C.
- Wesley H.J.
- Yang S.
- Yoon Y. S.
- Yousafzai S. Y.
- Yuksel A.
- Zettelmeyer F.
- Publication venue
- 'SAGE Publications'
- Publication date
- Field of study
No full text
