City rankings and the citizens: exposing representational and participatory gaps

Acritical reflection on the purposes, role and performance of city rankings through an holistic communicational approach is at the core of this article. Grounded on a conceptual framework that highlights the contemporary idea of the city—beyond the smart city and more as a co-intelligent, collaborative and co-creative entity, and on the performance outputs of city rankings as territorial and strategic communication tools that actually represent the state of cities, we address the citizens’ presence or contribute—as main city stakeholders—to city rankings. In order to make research tangible with a practical component, an exploratory comparative content analysis of three recognized city rankings: the CBI – City Brands Index 2017, the GCR – 2018 Global Cities Report, and the Global Liveability Index 2018—was carried out. Conclusive notes argue that in order to effectively represent cities, as they are lived, thought and built by their citizens in their everyday, city rankings must rely in more real-time, updated, people’s perception centred data, and embed more citizen participation and insights. Moreover, methodology transparency and accountability should be promoted in order to add trust value to city rankings.(undefined

Smart cities, social media platforms and security: online content regulation as a site of controversy and conflict

Abstract Smart, technologically managed city-regions are one of the main characteristics of the contemporary world. Since the attack to the Charlie Hebdo offices, city-regions and social media digital technologies have increasingly been changing the definition of 'territory of security' and 'security governance'. What are the characteristics of the security architecture created by the interaction of smart city-regions and digital technologies? Drawing from Actor-Network theory and Science and Technology Studies, we provide an empirical account of the shape of this new territory, by presenting a study of the controversy concerning security and social media in UK, the role of cities in this changed security space, and how social sciences can help better understand and respond to the opportunities and threats of smart cities

Building an intelligent government, intelligent city, and intelligent citizenry through ICTs: Smart city innovations in New Taipei City, Taiwan

This chapter presents a case study of the smart city initiatives in New Taipei City (NTPC) in Taiwan. Using the integrative framework proposed by Chourabi et al. (Understanding smart cities: An integrative framework. In 2012 45th Hawaii International Conference (HICSS) on System Science (pp. 2289–2297). IEEE. 2012) as an analytical lens, the authors discuss the characteristics and scope of NTPC’s innovations in delivering services and managing resources using ICTs, as well as the policies, human, social, and cultural contexts that shape the adoption and development of these smart technologies. A SWOT (strengths, weaknesses, opportunities, and threats) analysis was conducted in response to the research question, contributing to the identification of lessons learned, from this particular case, which may have broader relevance for other smart city initiatives

Smart paths for advanced management of cultural heritage

Internet and mobile communication has transformed the manner of conventionally interacting with cultural heritage, creating dynamic networks for all those involved. It provides opportunities to experiment with innovative mobile applications that, valorizing historical and environmental resources, complement the broader context of smart cities/regions. This paper aims to study an advanced virtual on-site fruition of cultural heritage by users–consumers, applied in the region of Sardinia, through the simulation of computer-based relational augmented reality (AR) applications. This case study, which is a unique regional attempt at promoting regional cultural heritage using AR technologies, is interesting because of its tourist offerings that today remain fragmented

Using Participatory Crowdsourcing in South Africa to Create a Safer Living Environment

The increase in urbanisation is making the management of city resources a difficult task. Data collected through observations (utilising humans as sensors) of the city surroundings can be used to improve decision making in terms ofmanaging these resources. However, the data collected must be of a certain quality in order to ensure that effective and efficient decisions are made. This study is focused on the improvement of emergency and nonemergency services (city resources) through the use of participatory crowdsourcing (humans as sensors) as a data collectionmethod (collect public safety data), utilising voice technology in the formof an interactive voice response (IVR) system.This study proposes public safety data quality criteria which were developed to assess and identify the problems affecting data quality. This study is guided by design science methodology and applies three driving theories: the data information knowledge action result (DIKAR) model, the characteristics of a smart city, and a credible data quality framework. Four critical success factors were developed to ensure that high quality public safety data is collected through participatory crowdsourcing utilising voice technologies