5 research outputs found
Service quality measurement for secondary school setting
- Publication venue
- 'Emerald'
- Publication date
- Field of study
No full textEmployee perceptions of service quality in a call centre
- Publication venue
- 'Emerald'
- Publication date
- Field of study
No full textCustomers' Perspectives of Service Quality in Internet Banking
- Author
- Publication venue
- 'Informa UK Limited'
- Publication date
- Field of study
No full textEffects of Consumption Values on Customer Satisfaction in Movie Theaters: A Focus on College Students
- Author
- Babin Barry F
- Chang Hsin-Hsin
- Cronin Jr. J. J.
- Edward Manoj
- Goetzinger Lynn, Park
- Kim Bum-Seok
- Lee Eun-Ju
- Lee Jin-Choon
- Lee Jin-Soo
- Oliver Richard L.
- Parasuraman A.
- Park Sang-Mi
- Prabha Ramseook-Munhurrun
- Qin Hong
- Ryu Ki-Sang
- Sheth Jagdish N.
- Sweeney Jillian C.
- Tsou Chun-Wang
- Wahyuningsih
- Zeithaml Valarie A
- 김기수
- 김순홍
- 김영중
- 양승권
- 이정훈
- 전인수
- 조준상
- Publication venue
- 'Korea Distribution Science Association'
- Publication date
- Field of study
No full textThe Relationship between Entrepreneurship Orientation, 4As, and SERVMO to Hotel Performance
- Author
- ( Olufunmilola
- Fierro
- A H Kirca
- A K Kohli
- A O M Wong
- A Shoham
- A T Keh
- Alastair M Morrison
- Ali Hasan
- Andreas Budiharjo
- Arfan Ikhsan
- B Jaworski
- Barnett T Chadwick
- Benito
- Boo Ho Voon
- C Carmen
- C Gronroos
- C K Prahalad
- C L Wang
- C Lusthaus
- Ci-Rong Li
- D F Kuratko
- D Miller
- D Miller
- D Miller
- D Miller
- D Miller
- D Miller
- D R Cooper
- D Y Lee
- Daviz A Latif
- Degravel Daniel
- Djabir Hamzah
- E M Hodgetts
- E Shaw
- Et Nasution
- F E Webster
- F Hurley
- F Neshamba
- Fariss-Terry Mousa
- G Jogaratnam
- G Lumpkin
- G Lumpkin
- G Lumpkin
- G T Lumpkin
- G T Lumpkin
- Gallego Benito
- Ghulam Osman
- Giri Jogaratnam
- Giri Jogaratnam
- Giri Jogaratnam
- H E S�rensen
- H Keskin
- H M Jogiantono
- H Mintzberg
- H Mintzberg
- H Mintzberg
- H Mintzberg
- H Yoon
- Henri Hakala
- Hossein Nezakati
- Hossein Nezakati
- I D Parkman
- I D Parkman
- I Riana
- I Wilkinson
- Irsan Tricahyadinata
- J Anderson
- J B Barney
- J B Barney
- J B Barney
- J C Narver
- J G Covin
- J G Covin
- J G Covin
- J G Covin
- J G Covin
- J G Covin
- J G March
- J L Gitman
- J Ma
- J Narver
- J P Kotter
- J P Kraus
- J Sinkula
- J Wiklund
- J Wiklund
- J Wiklund
- J Zhang
- Jacquelyn Ottman
- Justin L Davis
- K Glancey
- K Malhotra
- K Tajjedini
- Kamonwan Petchot
- Kreiser
- Krystin Zigan
- Kuaku
- L R Jauch
- Lang
- Lim
- M A Farrell
- M A Zebal
- M J A Supranto
- M Sangen
- M Schindehutte
- Mahmood Herath Dan
- Mark Esposito
- Michelle D Dawn Langkamp Bolton
- Mike Debelak
- Mine Haktanir
- Morgan Hughes
- Muhammad Idrus Taba
- M�rio Franco
- N Boso
- N M Scharborough
- N Meredith
- N O Ndubisi
- Nurdjanah Hamid
- Nusrah Ramayah
- O &
- P C Cozby
- P K Chathoth
- P Slevin
- Philip Kotler
- Philip Kotler
- Philip Kotler
- Phillip Kotler
- Prabha Ramseook-Munhurrun
- R D Ireland
- R Day Dan Wensley
- R Vitale
- R Vitale
- Raduwan Idar And Rosli Mahmood
- Rhett H Walker
- Robert Carton
- S A Haugland
- S A Zahra
- S A Zahra
- S A Zahra
- S F Slater
- S J Grawe
- S K Lee
- S Lee
- S Venkataraman
- Sainaghi Ruggero
- Sandra Schillo
- Sarah Bowyer
- Shelly Lundberg
- Sieth Shah
- Spillan Chao
- Stanley Kam Sing Wong
- Stanley Kam Wong
- Stewart
- Suci
- Sujiro Urata
- Suryana
- Suryana
- T W Zimmerer
- Vesa Taatila
- W E Baker
- W Kenneth
- W Neuman
- W S Schulze
- Walter Coddington
- Walton J
- Wangbin Hu
- William Zelimir
- Y &
- Yanlong Zhang
- Yong Siew
- Z M Todorovic
- Z W J Todorovic
- �scar Gonz�lez-Benito
- Publication venue
- 'Elsevier BV'
- Publication date
- 01/01/2015
- Field of study
No full text
