58 research outputs found

    Leadership and its Impact on Supervision in the Hospitality Industry

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    The hospitality industry has a high human capital requirement that depends on leadership to provide supervision for the utmost customer satisfaction. Based on this, this research looks at the impact of leadership on supervision among hotels in Ghana. This research was a causal research design. It investigated the correlational effect of leadership on supervision in the hospitality industry in Ghana. Data obtained from Ghana Tourism Authority’s National Data 2020 on Tourism Human Resource put the employees of 3 to 5 stars hotels as the study population at 7,347. The researcher used a Raosoft sample size calculator to determine a sample size of 366 at a 95% confidence level. A convenience sample technique was used to collect the data. Self-constructed instruments with Cronbach alpha of Leadership .710 and Supervision .751 were used to measure reliability. In answering the relationship question correlation analysis was used to establish the relationship. The study showed a highly positive significant relationship between leadership and supervision. It is recommended that abusive supervision by the leader should be monitored highly and controlled to motivate the supervisee to impact the hotel\u27s performance

    The Mediating Effect of Political Intensity on Attitude, Farming Practices, Sources of Funds on Ghana Cocoa Farmers’ Financial Sustainability

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    Cocoa farmers now need financial sustainability in doing their businesses. To ensure their financial sustainability, they must have the right attitude and incorporate appropriate farming practices and funding. This study concentrates on financial sustainability in that it is related to the availability of agricultural funding and the impact on society for present and future generations to ensure a healthy livelihood for the cocoa farmer.This study is a quantitative study and a correlational research design which used mediation approach to predict and explain the intervening role of political intensity in determining the financial sustainability Ghana’s cocoa farmers based on attitude, practices and sources of funds. The study employed 980 cocoa farmers across the six cocoa growing regions of Ghana to conveniently answer self-contructed research questions with interval validity based on Cronbach Alpha of farmers’ attitude 0.84, farming practices 0.84, sources of funds 0.7, and political intensity 0.955, Financial Sustainbility 0.86. The statistical treatment for the prediction was based on regression and AMOS 23v was used to determine the mediation effect.The study resulted that the predictors of cocoa farmers’ financial sustainability are political intensity, farmers’ attitude and farming practices. Political intensity partially mediates farmers’ attitude and financial sustainability and fully mediate farming practices and sources of funds to financial sustainability. The study recommends that the various approaches used in finding financial sustainability must be synchronized as this study showed a covariate of all the predictors. The disjointed approach in seeking financial sustainability for the cocoa farmer will fail. Keywords: Attitude, Farmers’ Practices, Sources of Funds, Political Intensity, Financial Sustainability DOI: 10.7176/RJFA/11-10-15 Publication date:May 31st 202

    P-07 COVID-19 Pandemic Impact on Church Cash Inflows in Ghana as Moderated by

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    The coronavirus (COVID-19) pandemic has negatively and positively impacted all sectors of world economies since its inception in the early 2020s. Profit and not-for-profit institutions have had their levels of effects as a result of the worldwide crises. Lockdown measures imposed by governments around the world to curb the spread of the virus had various repercussions on various activities, including churches. Effects of the pandemic on businesses, education, agriculture, and tourism, among others, have received massive highlights in literature. Given this phenomenon, this study sought to ascertain the impact of COVID-19 on church cash inflows. The study used a quantitative research approach. The research instrument consisted of a self-constructed questionnaire with the variable COVID-19 Pandemic Cronbach alpha of 0.710 and secondary data for cash inflows. The study made use of a descriptive correlational design. Data collected from Unions and Conferences of the Seventh-day Adventist Church in Ghana were statistically analyzed. Results showed a positive significant impact of COVID-19 on church cash inflows. There was a significant moderating effect of location profile on church cash inflows during the pandemic. The findings have implications for the diversification of income sources through church projects to achieve stable to moderate cash inflows in the events of unpredictable new normal. This study concludes that the longevity of the pandemic will continually cause church cash inflows to decline

    International Students’ Satisfaction of ISO 9001 Certified Education: A Basis for a Preventive and Corrective Program

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    The concept of people seeking education outside their country has been with humanity for a very long time. It is all because of the perception of quality education or non-existing schools, programs or courses in the home country. This quantitative study was based on the service quality (SERVQUAL) dimensions of reliability, assurance, tangible, empathy and responsiveness coupled with ISO 9001 requirement of conformity and nonconformity to determine the level satisfaction of international students on an ISO 9001 certified institution in the Philippines and developed a responsive program. Responses from 100 conveniently selected international students in 10 ISO certified universities have been analyzed with SPSS 20. The results indicate that the overall service quality of these universities is moderately satisfied. Again, the SERVQUAL determinants of Assurance, Tangibles, and Empathy are all moderately satisfied to indicate conforming to observation. Reliability indicated conformance with the opportunity to improve. However, Responsiveness is noted to be slightly satisfied which is a minor non-conformity. It requires immediate root-cause analysis and using correction and corrective actions to seek continual improvement. The Preventive and Corrective Program should be based on orientation, training, educating, communication and repair and maintenance and beautification.  The paper recommends the universities, CHED and ISO certifying institutions intensify their standards to address the elements of Assurance, Tangibles, Empathy and more importantly, Responsiveness

    Influence of Human Capital on Organizational Performance as Mediated by Management Control System and Operational Risk Management

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    Today, business in our world is experiencing systemic failures that affect the performance of the company. Mostly, through the use of financial measurements, corporate success is viewed at their level of effectiveness.  This study explored the mediating effect of the management control system and operational risk management on the impact of human capital on organizational performance.  This was a quantitative research with a correlational research design. The study employed self-constructed research instruments with Cronbach Alpha of human capital 0.893, Organizational performance 0.855, and operational risk management 0.833 and management control system 0.894. The respondents were made up of 439 (10%) of the Institute of Chartered Accountant Ghana members who were conveniently sampled and answered an online distributed questionnaire. The results of the study revealed that management control system and operational risk management partially mediate the relationship between human capital and organizational performance. The research recommends that the intervention role of the management control system and operational risk management has shown to impact positively on organizational performance and human capital. Therefore, the implementation of a management control system and operational risk management must be paramount to the achievement of organizational performance from the viewpoint of chartered accountants in Ghana. Keywords: Human Capital, Operational Risk Management, Management Control System, Organizational Performance. DOI: 10.7176/RJFA/11-10-08 Publication date:May 31st 202

    The Difference Between Ghana Cocoa Farmers’ Personal Profile on their Financial Sustainability

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    In pursuing their enterprises, cocoa farmers now need financial sustainability. This research focuses on financial sustainability because it is linked to the accessibility of agricultural funding and the effect on society for current and future generations in order to guarantee a sustainable livelihood. This study considers the personal profiles of cocoa farmers, which are sex, education level, number of dependents, and farm sizes. The cocoa farmers profile has a divergent view on their financial sustainability. The study is quantitative research andcorrelational design research. The sample population of 1,000 Cocoa farmers was conveniently sampled from the six cocoa-growing regions of Ghana as respondents. The study used selfconstructed questionnaires to measure financial sustainability, which had sub-variables of financial viability, financial self-sufficiency, and financial impact. The statistical analysis for the differences was computed by using SPSS 23 with T’Test and ANOVA. The results of the study revealed that there was no significant difference in a number of dependents and educational level of cocoa farmers on their financial sustainability. Also, farm size and sex proofed to have a significant difference in the financial sustainability of the cocoa farmer. Large farm size indicated a major difference in financial sustainability as compared to small farm size. Male cocoa farmers were better than the female cocoa farmers on their financialsustainability. The dominance of males in cocoa farming in Ghana makes them consider the financial sustainability of the cocoa farming venture more than females. This is because they are mainly supporting the livelihood of their families. Farm Size as a determinant of financialsustainability is evident by the yield larger farm size can give a cocoa farmer. The study recommends that in order to attain financial sustainability for the cocoa farmer, the farm size and sex must be considered.&nbsp

    Resilience and Compassion Fatigue Among Registered Nurses in Ghana

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    In the healthcare sector, nurses provide health care services to different clients which can resultin compassion fatigue. The resilience of nurses helps to provide control of compassion fatigue.The purpose of this study is to examine if there is a relationship between resilience andcompassion fatigue and also find a significant difference in resilience and compassion fatiguein terms of sex, age, and clinical experience. Correlational research design was utilized where249 registered nurses were conveniently sampled from Ghana. The study utilized a Resiliencequestionnaire Scale developed by Wagnild and Young (2010) and Professional quality of life(ProQOL) scale developed by Stamm (2010) was adapted and modified for compassion fatigue.The statistical treatments used were and Pearson Correlation, T-Test and ANOVA to addressthe research questions. The study showed that there was a high positive significant relationshipbetween resilience and compassion fatigue. There was a significant difference in age and sexon compassion fatigue however, no significant on clinical experience. Sex and clinicalexperience showed a significant difference in resilience but no significant difference when agewas considered. The results of the study suggest that registered nurses in Ghana experiencehigh compassion fatigue. In preventing the compassion fatigue of the nurse's measures shouldbe instituted to increase the resilience level of the nurses. Healthcare administrators should putin measures to reduce the compassion fatigue of the nurses. Further researchers should exploreother variables in relation to the resilience to help reduce the compassion fatigue of nurse

    The Influence of Organizational Culture on Planning as Perceived by Employees in The Hospital

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    Planning is essential to healthcare institutions. The first important factor that indicates the effectiveness and efficiency of an organization is planning and the realization of how the vision and mission that have been set up are implemented. However, organizational culture plays a key role in setting a plan for hospitals. It is upon this premises that this study seeks to find the impact of organizational culture on planning as professed by employees in the hospital and the significant difference between sex and age when planning was considered. This was quantitative research which was designed as descriptive-correlational. The self-constructed instrument was conveniently administered to 108 hospital employees within Laguna in the Philippines to measure their hospital organizational culture and planning. The statistical study treatment was based on SPSS version 23, where Mean and Standard Deviation and Pearson Correlation and t-test were used to analyze the data. The results revealed that hospital planning was very high, and they strongly agree with the influence of their organizational culture. Furthermore, the study resulted that there is a high correlation between organizational culture and planning. There was a significant difference in sex, however, there was no significant difference in age. The implication is that hospitals must make sure that their firms’ culture supports planning so that they can meet their objectives. The study recommends that hospitals must make sure that their cultural practices support planning. This is among the various ways to achieve hospitals success and make them effective and efficient

    Compensation and Social Support on Continuance Commitment of Working Students in Adventist University of the Philippines

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    Continuance commitment is essential in our world today because employees have the fear that a loss of their jobs will affect their income and their livelihood. This is not an exception for working students. The Commission on Higher Education (CHED), Philippines has recounted that eight of the students are working student. Work-study is also an accepted practice of the most Seventh-day Adventist universities. This study seeks to investigate the continuance commitment of the students as related to compensation and social support. This study is correlational research design. Out of the 450, working students in AUP 100 were randomly sampled to answer the self-constructed questionnaires. The study used Pearson correlation to analysis the relationship and T-Test and ANOVA to analyze the difference. This study revealed that there is a high positive significant relationship between compensation and continuance commitment and a moderate positive significant relationship between social support and continuance commitment. Also, there was no significant difference in continuance commitment based on sex, age, and the number of units of the working students. The working students stay on their job because of the high compensation they receive from AUP and the moderate social support they get from their families, friends, and relatives. Both male and female working students are committed to staying on their job. The number of units did not deter the working students from being a commitment to their jobs. The study has revealed that the continuance commitment of working students is based on compensation and social support. The research recommends that in order to get the commitment of working students, the wage payments to them must be high with moderate social support

    Nursing Students Attitude Towards Self-Care Management

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    Self-care management has become a theoretical discussion among health professional andstudents. As a result of its importance, the International Council for Nurses has incorporatedit in their standard of competence. Self-care encourages health and is a fundamental value ofthe scope and standards of practice. Nursing students are advised to have proper self-care. Thisstudy looked into the self-care management practices of nursing students at the AdventistUniversity of the Philippines and how they align with the institutional outcomes. Thisquantitative study conveniently samples 47 nursing students as respondents. The study adoptedthe Circle of Human Potential ' questionnaire by Dossey and Keegan (2009), which assessedself-care management in the areas of physical, relationship, emotional, spiritual, mental, andchoice. The application fo SPSS 23 was used for the descriptive and T’Test analysis asdemanded by the research questions. The results of the study revealed that there is a positiveself-care management attitude among nursing students. The ranked of self-care managementfrom highest to the least in the order of spiritual, mental, emotional, relational, choice, andphysical assessments. It further revealed that there was no significant difference in self-caremanagement when considering the gender of the students. The outcomes of the study were inaccordance with the AUP institutional outcomes of spirituality, critical thinking, professionalexpertise, service, health and wellness, and positive attitude. The study recommends thatnursing students keep up with their positive self-care management
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