21 research outputs found

    Eradicating Poverty and Unemployment: Narratives of Survivalist Entrepreneurs

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    Researchers continue to argue that survivalist entrepreneurs remain the untapped source for improved socioeconomic development because they have the potential to create employment, and reduce poverty. Unemployment and poverty remain the biggest challenges for sub-Saharan Africa but specifically South Africa with an escalating unemployment rate. This is the basis for this study, which set out to provide an authentic insight into the lives of survivalist entrepreneurs in Cape Town, South Africa, for the purpose of revealing the reasons why they are unable to significantly grow and add substantially to the economy. A qualitative approach by way of personal interviews was followed so as to gain an in-depth understanding of the participants' stories. The findings suggest that survivalist entrepreneurs are able to assist in the socioeconomic development of an economy if appropriate support is given to them by government or through some public-private growth initiatives. This study contributes to survivalist entrepreneurship literature by specifically illuminating why, according to Statistics South Africa, survivalist entrepreneurs do not seem to create more employment opportunities, improve the economy and alleviate poverty. In acknowledgment of some of the study's limitations, we consequently advise that further study in this area may consider a combination of methods as well as other locations

    Strategic management accounting and performance implications: a literature review and research agenda

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    The important role that management accounting plays in driving organisational performance has been reiterated in the literature. In line with that importance, the call for more effort to enhance knowledge on strategic management accounting has increased over the years. Responding to that call, this study utilised a qualitative approach that involved a systematic review to synthesise existing literature towards understanding the strategic management accounting foundation, contingency factors, and organisational performance impact. Based on the evidence in reviewed literature, we flag key directions for advancing this theoretical premise towards providing further insights that would enable practitioners strategically align their strategic management accounting practices for optimal organisational performance. The limitations of this study have been acknowledged

    Gender discrepancy in economic participation: the case of young women in the Democratic Republic of Congo

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    Given the patriarchal nature of the African society, females are often secondary. In patriarchal societies, men are viewed as forbearers of knowledge and hence dominate other considerations. A direct consequence therefore is structural discrimination of women, and small businesses are owned and managed by men. Youth unemployment is notably high in the Democratic Republic of Congo, and especially among females. Notably too, one critical factor that drives entrepreneurship start-ups is self-employment, often induced by unemployment. In patriarchal societies, not only are there few opportunities for women but also women face more constraints than their male counterparts. Inspired by the gap in the literature, this study utilizes the descriptive literature review approach to understand the problems, faced by young women when starting a business in Kinshasa, the Democratic Republic of Congo. Understanding this theoretical premise and from the perspective of the explored population is important given the criticality of entrepreneurship to economic growth (including unemployment and poverty reduction). In addition, this study would contribute to strategic policy change for achieving productive entrepreneurship. Finally, this study flags research directions for steering necessary research towards productive entrepreneurship goals

    Customer accounting practices, antecedents and performance implications: insights from the financial services industry in Kuwait

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    Competing effectively in the contemporary marketing landscape is becoming increasing challenging. Equally increasing therefore is the pertinence for organisations to be customer oriented. Academic discourse emphasises the need for more customer-oriented approach. Inspired by gaps in the literature, this study explores the contingency factors and performance implications of customer accounting in the Kuwaiti financial services industry. A questionnaire was used to collect data, and data analysis was based on 115 responses from management accountants of participating firms. This study reports critical insights that enhance the no one-size fits all notion of contingency foundation. For organisations in the industrial and geographical setting covered in this study, the insights from this study offer relevant cues for optimising customer accounting operationalisation and maximising the organisational performance impact. The limitations of this study have been acknowledged and critical directions for further knowledge development flagged

    A structural equation modelling evaluation of antecedents and interconnections of call centre agents’ intention to quit

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    Call centers play a significant role in the operational dynamics of different types of businesses. This is especially the case because a call center agent’s demeanor can impair or engender customer satisfaction, which has ramifications for business patronage. Unfortunately, the pressures associated with the role of the call center agent have made staff attrition a norm in the industry. While this does not augur well for the call center or the organizations that they serve, the role of possible antecedents in the equation of staff attrition in South African call centers remains largely unexplored. Using a structural equation modeling approach, this study examined the interconnections between customer orientation, knowledge management, job satisfaction, and employees’ intention to quit. Additionally, the mediating influence of job satisfaction on the association between customer orientation and knowledge management of the intention to quit is examined. This study found significant relationships between knowledge management, customer orientation, and job satisfaction and the dependent variable (intention to quit). In addition, this study establishes that the extent to which job satisfaction may mediate the influence on the intention to quit hinges on the organizational element considered

    Competency-based entrepreneurship education: analysis of the 'disruptive innovation' theory in African higher education institutions.

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    The aim of this article is to examine several entrepreneurial education innovations (competency-based education as a disruptive innovation model and pedagogy in the HEIs) using a comprehensive systematic literature review (SLR). It is accepted practise to undertake systematic literature reviews when implementing evidence-based policy. This article discusses the ways higher education has evolved in teaching leading to innovative scholarships that unsettle established institutional structures and academic practices. Particularly, within the African context as entrepreneurship is gaining increasing mention as a discipline at Higher Education Institutions (HEIs) given the potential employment and GDP contribution benefits. The findings support the conclusion that the move towards this high-quality, personalised approach, the focus is not only on the level of competency achieved by the student but also on validating the learning experience

    African Immigrant Entrepreneurship in the UK:The Hidden Hand of Family Influence on Entrepreneurial Orientation

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    The importance of ethnic minority businesses (EMBs) has been lauded in the entrepreneurship discourse. Building on entrepreneurial orientation theory, this study seeks to understand family influence on the entrepreneurial processes, practices, and decision-making activities in a relatively under-explored social group. The methodological approach in this study involved in-depth interviews with 10 entrepreneurs based in the United Kingdom. This study found strong social identity congruence behaviour of explored entrepreneurs from the point of how their entrepreneurial orientation is family-influence driven. For the entrepreneurs, the family is a central behaviour factor that exerts significantly on their entrepreneurial processes and decision making. As a result, actual judgement and decision making of entrepreneurs may not necessarily be driven by economic logic but largely by family control factors that even exert more significantly on entrepreneurial behaviour. This study contributes to the psychological and family control perspectives on entrepreneurship discourse. This study has two core limitations: it is based on the qualitative approach and explores only one social group. Future research in the form of quantitative studies that also examine other cultural enclaves would therefore help to enhance the causes and effects conclusions suggested in this study.http://www.hdbresearch.com/index.php/hdbram2022Business Managemen

    African immigrant entrepreneurship in the UK : the hidden hand of family influence on entrepreneurial orientation

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    The importance of ethnic minority businesses (EMBs) has been lauded in the entrepreneurship discourse. Building on entrepreneurial orientation theory, this study seeks to understand family influence on the entrepreneurial processes, practices, and decision-making activities in a relatively under-explored social group. The methodological approach in this study involved in-depth interviews with 10 entrepreneurs based in the United Kingdom. This study found strong social identity congruence behaviour of explored entrepreneurs from the point of how their entrepreneurial orientation is family-influence driven. For the entrepreneurs, the family is a central behaviour factor that exerts significantly on their entrepreneurial processes and decision making. As a result, actual judgement and decision making of entrepreneurs may not necessarily be driven by economic logic but largely by family control factors that even exert more significantly on entrepreneurial behaviour. This study contributes to the psychological and family control perspectives on entrepreneurship discourse. This study has two core limitations: it is based on the qualitative approach and explores only one social group. Future research in the form of quantitative studies that also examine other cultural enclaves would therefore help to enhance the causes and effects conclusions suggested in this study.http://www.hdbresearch.com/index.php/hdbram2022Business Managemen

    Entrepreneurship education, curriculum and lecturer-competency as antecedents of student entrepreneurial intention

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    "The high unemployment rate that has become characteristic of the South African economy has generated some spinoffs that bode undesirable consequences, not only for economic development but also for sane social-cultural coexistence of the people. Recourse to entrepreneurship rather than clinging on to an endless hope for formal employment has been touted as a possible antidote for confronting the situation. However, a prerequisite to self-employment is entrepreneurial intention. This study therefore explores factors that may influence student entrepreneurial intention. The study is based on quantitative data collected in a cross-sectional manner, from students at a South African university. Empirical results suggest that the respondent group strongly accede to the usefulness of entrepreneurship education for economic development which reveals that they are well-versed with the role and gains of entrepreneurship at a macro level. The study also found that perceived competency of the lecturing team demonstrates a moderate and positive correlation with student entrepreneurial intention. The implication of this is that institutions offering entrepreneurship programmes must saddle the responsibility to ensure that persons used to deliver the courses are not only highly competent but can kindle the entrepreneurial intention flame in students.
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