The Developments in Ethnographic Studies of Organizing: Towards Objects of Ignorance and Objects of Concern

In this introduction to the Special Issue, we review the rich tradition of ethnographic studies in organisation studies and critically examine the place of ethnography in organisation studies as practised in schools of business and management. Drawing on the findings of the articles published here, we reflect on the need for a significant extension of the content and syllabus of our discipline to include what we call objects of concern and objects of ignorance. The articles we publish show that decision makers in organizations are not always humans, and nor can we assume the human and its groups monopolise the capacity for agency in organisation. Where we still labour in organisation theory with dualisms such as structure or agent, or subject and object, these articles trace objects and their relations which point to new forms of non-human co-ordination and agency. The organisational realities to which these objects give rise demand careful methodological enquiry, and we show that recent experiments in a genre we call ‘post-reflexive ethnography’ are likely to prove helpful for developing ethnographic enquiry in contemporary organisation

Something happened:spectres of organization/disorganization at the airport

The article explores the practical accomplishment of organization at an international airport during the course of a number of ‘security alerts’ that disrupted routine ‘modes of ordering’ (Law, 1994). Airports, we suggest, invite us to re-think ‘organization’ as the partial, contingent and always-incomplete outcome of complex order(ing)s and disorder(ing)s played out across various spaces, agencies and materials. When ‘something happens’ we begin to see how spaces, agents and materials are subject to unexpected becomings: objects appear treacherous, spaces mutable, agencies ineffectual and informants unreliable. Following the work of Weick we might say that in such moments of uncertainty we are forced to reconsider our customary ways of thinking about objects, subjects and systems. We argue this thinking requires a relational understanding of organization so that we can better grasp how organizations are continuously being made and un-made through an on-going co-creation and dispersal of parts