The Influence of Destination Image on Tourists' Behavioural Intentions: Explore How Tourists' Perceptions of a Destination Affect Their Intentions to Visit, Revisit, or Recommend It to Others

Tourism is a dynamic and highly competitive industry, with destinations worldwide vying for the attention of travelers. Central to tourists' decision-making processes are their perceptions of a destination, often encapsulated in the concept of "destination image." This study seeks to unravel the intricate relationship between destination image and tourists' behavioral intentions, specifically examining how tourists' perceptions of a destination influence their intentions to visit, revisit, and recommend it to others. To achieve this, a comprehensive review of the literature on destination image and its impact on tourists' behavior was conducted. Empirical research findings from various destinations and cultural contexts were analyzed to provide insights into the multi-faceted nature of destination image and its effects on tourists' behavioral intentions. The study explores the dimensions that contribute to the formation of destination image, including cultural, natural, social, and marketing factors. The research reveals that tourists' perceptions of a destination significantly affect their intentions. A positive destination image often leads to a higher likelihood of initial visitation, repeat visitation, and word-of-mouth recommendations to others. Conversely, negative perceptions may deter potential tourists and discourage repeat visits or advocacy. Furthermore, the study discusses the role of destination marketing and management in shaping and enhancing destination image. Strategies such as effective communication, experiential marketing, and sustainable development are identified as critical elements in managing and improving destination image. The findings of this study provide valuable insights for destination marketers, policymakers, and industry stakeholders. Understanding the dynamics of destination image and its impact on behavioral intentions can inform the development of more targeted and effective marketing campaigns, as well as sustainable destination management practices. Ultimately, a positive destination image can not only attract more tourists but also foster a loyal and enthusiastic visitor base, contributing to the long-term success and sustainability of tourism destination

The role of halal awareness, halal certification, and marketing components in determining halal purchase intention among non-Muslims in Malaysia: a structural equation modeling approach

Although the important role of halal awareness, halal certification, and marketing-related components in determining purchase intention has been recognized in the marketing literature, empirical examination of this issue is limited. In order to fill this knowledge gap, this study aimed to determine the relationships between halal awareness, halal certification, food quality, marketing promotion, and brand with the intention to purchase halal product among the non-Muslim community in Malaysia. The data were collected through a self-administered questionnaire survey consisting of 226 non-Muslim consumers. Structural equation analyses indicated that the halal awareness, halal certification, marketing promotion, and brand were positively related to purchase intention, whereas food quality was negatively associated with it. Theoretically, this study is one of the first attempts to develop and to empirically test a conceptual model on halal purchase intention by integrating halal components with marketing-related components

Effects of servicescape on tourist experience, emotion, perceived value and satisfaction on behavioural intention to visit ecotourism parks in Malaysia

Tourism is a significant industry within most parts of the worldwide. This industry provides economic contributions that impact on other industries like hotel and accommodation, transportation, entertainment and attractions, and other forms of commercial. Malaysia is one of the many countries that reap the economic benefits from this sector. The tourism industry in Malaysia has grown rapidly because of globalisation. Certain determinants have transformed the ecotourism environment and effortlessly improved its competitiveness. Prompt changes to the determinants of such changing environment are vital for keeping the leisure and tourism organisations competitive. Accordingly, for the ecotourism industry, understanding the determinants of tourists’ post-trip responses is essential. Given the significance of ecotourism competitiveness, service organisations should attempt to acquire resources and undertake efforts to increase the awareness of tourist behaviour and maintain their advantage. In response to the determinants of tourist behavioural intention, an interrelationship among marketing and socio-psychology constructs was included in this work. Hence, the core contribution of this study is a framework that empirically depicts marketing and socio-psychology concepts and their influence on tourist behavioural intention within the ecotourism industry. With regard to research aims, this study proposed a conceptual model encapsulating six constructs, namely, servicescape (SS), experience (EX), emotion (EM), perceived value (PV), satisfaction (SA) and behavioural intention (BI). The model entailed interconnected hypothetical relationships between the proposed constructs. This research further employed a quantitative research approach to assess the suggested conceptual framework. Multivariate statistical analysis was applied to ensure model robustness. Statistical techniques such as CFA and SEM were employed. CFA aimed to assist, refine and validate the measurement model by uncovering its robustness. By contrast, SEM assessed the conceptual framework by evaluating the relationships between constructs. For validation of mode, this research provided an empirical examination of the hypotheses. Firstly, the interrelationships between the constructs (1) SS–EX path, (2) EX–BI path and (3) SS–BI path were examined. Among the three hypotheses proposed, only the association between servicescape (SS) and experience (EX) was statistically proven. Secondly, this study further examined the mediation effect between constructs. Sufficient evidence proved that mediation effect occurred. The empirical findings in this study offered several implications. Firstly, this work added to the extant body of knowledge by expanding the studies of Chen and Chen (2010), Wang et al. (2012) and Brunner-Sperdin, Peter and Strobl (2012). Secondly, a service organisation should effectively manage its servicescape and the related components by taking care of the flora and fauna, upholding professionalism among service staff and maintaining the quality standards of diving equipment. Thirdly, in sustain ecotourism and its competitiveness, firms should pay attention and understand the elements of servicescape, experience, emotion, perceive value and satisfaction during the service consumption among tourists. This study contributes the finding that service organisations should construct and design services by considering the tourists’ service consumption experience and the corresponding values travellers obtain. Likewise, favourable responses are likely to be achieved by effectively facilitating the said determinants. Lastly, a refinement of policy practices should not be ignored. Such improvement further fosters the sustainability of the tourism industry through the enforcement of relevant rules and regulations. Policy implementation is crucial as regards encouraging ecotourism activities without jeopardising valuable natural resources through appropriate tourism practices. Hence, this study contributes to the body of knowledge by expanding prior research and extending the existing literature of marketing and sociopsychology within the ecotourism context. Significantly, the robustness of the theoretical model provides practical guidance for not just service organisations but also the tourism industry by maintaining competitiveness as a priority. In conclusion, the findings provide significant support for the proposed conceptual framework. Exploiting the market extensively by enhancing the servicescape and tourist experience is suggested. Thus, realising a positive intention must be in line with the activities of their independent dimensions, along with the support from organisations

The role of halal awareness and halal certification in influencing non-muslims’ purchase intention.

The aim of this study is to determine the relationships between halal awareness, halal certification, food quality, marketing promotion and brand with intention to purchase halal products among the non-muslim community in Malaysia. The data was collected through a self-administrated questionnaire survey that was distributed using convenience sampling. The sample consisted of 226 non-muslim consumers. Structural equation analyses indicated halal awareness, halal certification, marketing promotion and brand were positively related to purchase intention, whereas food quality was negatively associated with it. The findings clearly indicate that even though halal certification is an option for food manufacturer; they should consider applying for certification if they aim to capture the market globally. It is critical for food manufacturers to maintain the reputation of their product brand and do intensive promotion because these marketing-related factors are important predictors to halal purchase intention. Theoretically, the current study is one of the first attempts to develop and empirically test a conceptual model on halal purchase intention by integrating halal components with marketing related components