Relationship Marketing Practices on Performance of Commercial Banks in Kenya

Banking as a service industry has recently experienced a tremendous growth through profits, ongoing deposits and revenues. This trend has had a significant influence on competition in the industry. Even so, Bank have successfully tried to brave the stiff competition even to stand out as one of the most successful Kenyan businesses. At the wake of this competition, relationship marketing practices have helped organizations establish durable and unending associations with their customers. This study was conducted to analyze the extent to which relationship marketing practices employed by Banks influence performance in the growing banking industry. A descriptive cross sectional research design was adopted. The target population comprised of 88 employees who are based at the bank headquarters in the following departments; customer service, corporate affairs, finance department, business development, operations and credit and risk department. The study employed a structured questionnaire to collect data. The research instrument was pilot tested with the aim of assessing both its reliability and validity. The collected data was analyzed with the aid of the SPSS software. The findings revealed that 88% of the respondents ascribed to the view that communication, been an aspect of marketing translated to a relative influence on the outcome of the bank’s performance. This means that performance of the bank is positively correlated to the marketing communication mix strategies employed by the bank. Keywords: Commercial banks, Communication, Service Differentiation, Service Quality

Potential health-care associated respiratory syncytial virus in three referral Hospitals in Kenya, 2009-2011

Background: Respiratory syncytial virus (RSV) is a major cause of community acquired severe respiratory illness in infants, immunocompromised individuals and the elderly. Limited information exists on the contribution of RSV in respiratory Hospital Associated Infection (rHAI) in developing countries.Objective: To characterize Respiratory Syncytial Virus in the three Kenyan referral setting as a potential contributor to respiratory hospital acquired infection.Methods: The study targeted all patients whose samples tested positive for RSV from the ongoing surveillance on healthcare associated respiratory infections. The study collected nasal and oropharyngeal samples from patients who developed new-onset axilla fever and influenza like illness, in patients who had been afebrile for at least three (3) days in the wards and tested them for different respiratory pathogens (Influenza A and B, Parainfluenza, Human metapneumovirus and adenovirus) alongside RSV. During this period A total of 37 samples tested RSV positive. These were characterized as RSV-A and -B using RT-PCR. Those that typed successfully were then sequenced in the attachment G protein and phylogenetically analyzed.Results: Of the 37 samples, 13(35%) were RSV A, 6 (16%) RSV B, 1 (3%) was AB and 17 (46%) did not type. Twenty out of the 37 attained the sequencing criteria and only seventeen gave successful sequences. Three RSV- A and 2 RSV-B sequenced samples from KNH were 100% identical in the G ectodomain sequences. One RSV-A specimen from MDH and one RSV-A positive from NNPGH had 100% identity. Three sequences from KNH clustered with high nucleotide sequence identity. Children below 2years were significantly more at risk of RSV than those aged 5years and above (aOR=0.21,p=0.012).Conclusions: The study inferred possibility of spread of RSV within the hospitals especially the paediatric ward. Any interventions to curb the spread should specifically target all children ≤ 2 years.Afr J Health Sci. 2016; 29(1):1-1

In vivo efficacy of oral and intraperitoneal administration of extracts of Warburgia ugandensis (Canellaceae) in experimental treatment of old world cutaneous leishmaniasis caused by Leishmania major.

The antileishmanial activity of extracts of Warburgia ugandensis Spraque (Canellaceae), a known traditional therapy in Kenya was evaluated in vivo. Treatment of infected BALB/c mice with W. ugandensis extracts orally resulted in a reduction of the size of lesions compared to the untreated control. The lesion sizes differed significantly for the four extracts (p=0.039) compared to the untreated control. For mice treated by intraperitoneal injection, the lesion sizes increased initially for the hexane, dichloromethane and ethyl acetate extracts and healed by day 42. The lesion sizes for mice treated with methanol increased steadily from 2.47mm to 3.57mm. The parasitic burden was significantly higher (

Low permeability triple-layer plastic bags prevent losses of maize caused by insects in rural on-farm stores

Participatory on-farm trials were conducted to assess effectiveness of Purdue Improved Crop Storage (PICS™) bags for storage of maize in small-scale farmers’ stores in rural villages in eastern Kenya. A PICS bag is a three-layered hermetic bag-system that forms a barrier against the influx of oxygen and the escape of carbon dioxide. Jute, woven polypropylene or PICS bags were filled with shelled maize grain, purchased from the participating farmers, and the three sets of bags kept in the farmers’ own stores for 35 weeks. Oxygen and carbon dioxide levels in the PICS bags were monitored, as well as the temperature and relative humidity in all the bags. Grain moisture, live insect population, grain damage and weight loss were examined at intervals of seven weeks. Oxygen and carbon dioxide composition demonstrated that PICS bags are capable of sustaining good air-barrier properties under farmer storage conditions. Moreover, moisture content of maize stored in PICS bags did not change throughout the storage period whereas the moisture content of maize stored in polypropylene and jute bags decreased significantly in the final 14 weeks. Maize stored in PICS bags remained free from insect infestation and the weight loss due to insect damage was below 1 %. On the contrary, polypropylene and jute bags permitted profuse build-up of insect populations. At 35 weeks, grain damage reached 77.6 % and 82.3 % corresponding to 41.2 % and 48.5 % weight loss in the polypropylene and jute bags respectively. These findings demonstrate that PICS bags are effective in controlling losses caused by storage pests under farmer storage conditions

Socio-Economic and Institutional Constraints to Accessing Credit among Smallholder Farmers in Nyandarua District, Kenya

Amongst the challenges faced by smallholder farmers in production is inaccessibility to credit. This study sought to identify household socio-economic and institutional constraints influencing access to credit among smallholder farmers in Nyandarua District. The study used a Logit model. Both quantitative and qualitative data were acquired from primary and secondary sources. Primary data was collected using questionnaires through a survey design. A sample of 164 smallholder farmers was selected using stratified, multi-stage random sampling techniques. Data was analyzed using descriptive statistics and maximum likelihood method using Statistical Package for Social Sciences (SPSS). The study established that socio-economic constraints such as age, gender, household size, farm income, collateral and awareness are critical determinants of access to credit. The study also established that institutional requirements such as costs involved in operating / maintaining bank accounts, loan requirements and transaction costs involved in the credit process influenced access to credit. The study concludes that household socio-economic characteristics and institutional requirements influence access to credit. Key recommendations made include the need by government to deal with bureaucracies involved in land registration to benefit majority of smallholder farmers who remain insecure in the land they use without proof of ownership and also to make easier the registration of lease certificates for those who do not own land and use land on leasehold tenure system. Financial institutions should also put in place less stringent credit requirements and reduce credit costs especially interest rates to make credit more affordable. Keywords: socio-economic and institutional constraints, credit access, smallholder farmers, logit model

Analysis of Farmers’ Perceptions of the Effects of Climate Change in Kenya: the Case of Kyuso District

A cross-sectional analysis was carried out to evaluate how farmers in Kyuso District have perceived climate change. Data was collected from 246 farmers from six locations sampled out through a multistage and simple random sampling procedure. The logistic regression analysis was carried out to assess factors influencing farmers’ perceptions of climate change. The analysis revealed that 94% of farmers in Kyuso District had a perception that climate was changing.  In this regard, age of the household head, gender, education, farming experience, household size, distance to the nearest input/output market, access to irrigation water, local agro-ecology, access to information on climate change, access to extension services, off farm income and change in temperature and precipitation were found to have significant influence on the probability of farmers to perceive climate change. Since the level of perception to climate change revealed by the study was found to be high (94%), the study suggests that more policy efforts should thus be geared towards helping farmers to adapt to climate change. Key words: Climate change, Perceptions, Logistic regression, Kyuso District

Assessment of Farmers’ Adaptation to the Effects of Climate Change in Kenya: the Case of Kyuso District

The study was carried out to assess how farmers in Kyuso District have adapted to the effects of climate change. Survey data was collected from 246 farmers from six locations that were sampled out through a multistage and simple random sampling procedure. The probit regression model was fitted into the data in order to assess factors influencing farmers’ adaptation to the effects of climate change. The analysis revealed that 85% of the farmers had adapted in various ways to the effects of climate change. In this regard, the age of the farmer, gender, education, farming experience, farm income, access to climate information, household size, local agro-ecology, distance to input/output market, access to credit, access to water for irrigation, precipitation and temperature were found to have significant influence on the probability of farmers to adapt to climate change. The study suggests that more policy efforts should thus be geared towards helping all the farmers in the district to adapt to climate change. Key words: climate change, adaptation, probit regression model, Kyuso District

Enhancing Soil Carbon in East Africa: The biophysical evidence, socio-economic incentives, and policy implications

This report provides a summary/sythesis of key research outputs and messages gathered from the four year BMZ-funded project on "Scaling up soil carbon enhancement interventions for food security and climate across complex landscapes in Kenya and Ethiopia.