Public spaces and social urban interaction a case study in Johor Baharu, Malaysia

The different usage of public places in urban areas is the focus of this study. It concentrates on the use of public places in Wong Ah Fook located in Johor Bahro city centre. The study is going to examine the way that different people utilize public places and to examine how social interactions vary by age, gender or place. Moreover, this study investigates on the physical qualities of public places in the case study. The consideration of findings is on their relation of policies due contested and shared places, safety and security, interactional relationships, and the managing of public places. Regarding the aim of this study, two methods approaches which consist of questionnaire and observation approaches is undertaken. Therefore, eight types of existing public places that considered representative of the public places of the case study as whole is carried out. In addition, due data analysis, this study investigates on SPSS software and snapshots about public activities on study area for analyzing the data of questionnaire and observation respectively. As result, most well-known and active public places from the most to least are identified. Moreover, lack of facilities and elements due decreasing interactional tasks and factors which encourage people visiting each chosen public places are revealed. In addition, the duration of visiting public places and the favorable times for users to visit public places are investigated

Increasing Competency Of SD Teachers In Thematic Learning Planning Through Group Supervision Using Collaborative Approaches In SDN Tlambah 2 Karangpenang Sampang

Abstrak: Penelitian ini dilakukan dengan tujuan meningkatkan kompetensi guru di SDN Tlambah 2, Kabupaten Karangpenang Sampang. Perencanaan pembelajaran tematik dalam meningkatkan kualitas pembelajaran tematik. Subjek penelitian dalam penelitian tindakan kelas ini adalah guru kelas di Sekolah Dasar Negeri Tlambah 2, Kabupaten Karangpenang Sampang. Penelitian tindakan kelas ini dilaksanakan dalam dua siklus, menggunakan tahapan perencanaan, tindakan, observasi dan refleksi dalam setiap siklus. Data yang terkumpul dianalisis secara kuantitatif dan kualitatif. Dari penelitian tindakan kelas ini disimpulkan bahwa supervisi kelompok dengan pendekatan kolaboratif dapat meningkatkan kompetensi guru kelas di SDN Tlambah 2 Kabupaten Karangpenang Sampang.   Kata kunci: kolaboratif, kompetensi, tematik     Abstract: This research was conducted with the aim of increasing the competency of teachers in SDN Tlambah 2, Karangpenang Sampang District, Spreading thematic learning planning in improving the quality of thematic learning. Research subjects in this action research are low grade teachers in Tlambah 2 Public Elementary School, Karangpenang Sampang District. School action research means it is carried out in two cycles, using the stages of planning, action, observation and reflection in each cycle. The collected data is analyzed quantitatively and qualitatively. From this school action research concludes that group supervision with a collaborative approach can improve the competence of classroom teachers in SDN Tlambah 2, Karangpenang Sampang District.   Keywords: collaborative, competence, themati

Two Worlds of Distance Education: The Function of Access and Technology

In order to further our understanding of distance education as a social practice, this roundtable session suggests two disparate semantic and geographic worlds of distance education: The world that sees distance education as the means to eliminate the barriers to learning opportunities imposed by societal structure, and the world that views distance education as a technology driven form of education

Measuring customer satisfaction using SERQUAL survey

The focus of this research is on assessing the quality of services of Tehran’s Saman bank and the available gap between customer’s expectation and perception. Also the relationship between customer’s satisfaction and each dimension of service quality (ie: reliability, tangibility, responsiveness, assurance and empathy) and ranking them accordingly, is investigated. The statistical population of this research is consisted of Tehran’s Saman bank customers. The research methods of this study are descriptive-survey as well as correlation. The statistical approaches of this study are correlation, t-student as well as Friedman tests. The results from a sample of 276, shows the service quality dimensions affect customers' perception based on SERQUAL. In addition, there are significant relationship between customers' perception and their satisfaction of the offered services. However, there are negative gaps between customers' perception and their level of expectation