9 research outputs found
The relationship between Knowledge Management Practices (KMP) and academic performance: A Case study in Universiti Teknologi MARA (UiTM) Terengganu
Knowledge management is one of the significant
fields in the current organization in order to
improve the performance.The aim of this study is to investigate the relationship between knowledge management practices and academic performance in public institution of higher learning.A questionnaire was used as the main instrument for the data collection.A total of 100 respondents answered the questionnaires which represent 54% of response rate.It was found that knowledge management practices namely knowledge generation, knowledge codification, knowledge sharing and knowledge utilization have positive and significant relationship with academic performance
Religious value as the main influencing factor to customers patronizing Islamic bank
Islamic bank in Malaysia was established in 1983. The development of the Islamic bank is increasingly challenging with the participation of more conventional banks offering banking products and services based on Islamic principles. This paper analyses the factors considered as important by academicians in public institutions of higher learning in selecting a particular bank. A sample of 250 Islamic bank customers in seven Malaysian Public Institutions of Higher Learning in the East Coast of Peninsular Malaysia was surveyed. The study revealed that religious value appears to be the most important factor. Other factors perceived to be important include ATM services, financial security, cost and benefit and attractiveness. It is to be concluded that, even though there are a lot of determining factors the religious value practised by the consumers plays a vital role in influencing them to patronize Islamic banking. For future studies, it is recommended to add more samples from other categories of consumers from different parts of the country
Measuring customer satisfaction towards entertainment magazines of Utusan Karya Sendirian Berhad
Entertainment magazines are magazines that provide readers with consistently updated entertainment news locally and internationally. This research aimed to identify the factors that influenced customers’ satisfaction. The target population of this research was students of quasi-government polytechnic, Kolej Politeknik MARA in Bangi, Malaysia. A total of 317 questionnaires were distributed. Using SPSS, it was found that the front page was the most influencing factor that affected customer satisfaction. However, it was also found that respondents were neither satisfied nor dissatisfied with entertainment magazines. It is suggested that continuous efforts and new marketing plans need to be carried out in order to improve customer satisfaction of the entertainment magazines. Post-purchase product satisfaction need to be studied as a continuation of this study
Knowledge management practices (KMP) and academic performance in Universiti Teknologi Mara (UiTM) Terengganu, Malaysia
Knowledge management is one of the significant fields in the current organization in order to improve the performance. The aim of this study was to investigate the relationship between knowledge management practices and academic performance in public institution of higher learning. A questionnaire was used as the main instrument for the data collection. A total of 100 respondents answered the questionnaires which represented 54% of response rate. It was found that knowledge management practices namely knowledge generation, knowledge codification, knowledge sharing and knowledge utilization had positive and significant relationship with academic performance. Thus, in order to achieve higher academic performance, UiTM Terengganu has to ensure that the knowledge management practices were excellent
The Relationship between Physical Workplace Environment and Employees' Performance / Nur Najihah Erani Hamidi ...[et al.]
In today’s dynamic and competitive business world, a healthy workplace environment makes good business sense. Managers should not just focus on the employees’ salary to enhance employees’ performance as there are many other factors that need to be considered. Organization which is perceived as a positive place to work will relatively yield a competitive edge. In this study, the researchers focused on the relationship between physical workplace environment and employees’ performance. Several factors of physical workplace environment have been identified by the researchers, namely the office layout, lighting, furniture and equipment of the workplace. Physical office environments may influence the office employees’ well beings where they spend long hours inside the office building. Employees who are well-equipped with workplace environmental support will be highly satisfied and show high level of commitment towards their organization. Better physical workplace environment will boost employees’ performance. Employees are the backbone of any organizations. Employees are influenced to deliver their best performance depending on how well their work environment is. Committed employees who are highly motivated by conducive work environment synergise their time and energy in the pursuit of achieving organizational goals. Therefore, this paper will determine the relationship between physical workplace environment and employees’ performance at government agency in Kedah. Questionnaires was distributed to 100 respondents as the sample size for this study from the total population of 140 employees of different departments and units. The finding of this paper revealed that the lightings is the most leading factor of physical workplace environment that affect the performance of employees. Therefore, the recommendation for this study focused most on the factors of lighting options that can be used by the organizatio