Superstar Cities

Differences in house price and income growth rates between 1950 and 2000 across metropolitan areas have led to an ever-widening gap in housing values and incomes between the typical and highest-priced locations. We show that the growing spatial skewness in house prices and incomes are related and can be explained, at least in part, by inelastic supply of land in some attractive locations combined with an increasing number of high-income households nationally. Scarce land leads to a bidding-up of land prices and a sorting of high-income families relatively more into those desirable, unique, low housing construction markets, which we label %u201Csuperstar cities.%u201D Continued growth in the number of high-income families in the U.S. provides support for ever-larger differences in house prices across inelastically supplied locations and income-based spatial sorting. Our empirical work confirms a number of equilibrium relationships implied by the superstar cities framework and shows that it occurs both at the metropolitan area level and at the sub-MSA level, controlling for MSA characteristics.

European Democracy and its Critique - Five Uneasy Pieces

democracy; European Court of Justice; fundamental/human rights; Germany; institutions; integration theory; interest intermediation; multilevel governance; national interest; supranationalism

Letter from Joseph Mayer to John Yale, Esquire

https://digitalcommons.salve.edu/ochre-court/1030/thumbnail.jp

Letter from Joseph Mayer to John Yale

https://digitalcommons.salve.edu/ochre-court/1038/thumbnail.jp

Exploring the role of service process and its effect on guest encounter satisfaction

The dissertation empirically investigates the area of service process using a hospitality research setting. The concept of process has previously been identified as a key element in the marketing of services. However, the area of process design has had a reduced status in services, with the result that detailed service planning remains an unexplored research area. Similarly, no empirical research appears to have been conducted that defines the dimensions of the service delivery process. This study addresses that gap by developing a general model that identifies the key dimensions of service process. The model proposes that service process can be represented by a series of situational and structural descriptors, which are linked to encounter satisfaction. It further proposes that a customer\u27s perceptual filters influence both the situational and structural dimensions of service process. Then, by examining a portion of the general model, this study assesses guest satisfaction with the check in experience using path analysis to analyze data that was collected from a survey instrument that was distributed to hotel guests. Five situational descriptors of service process emerged from the data analysis. The results of path analysis indicate that encounter satisfaction primarily works through each of these five descriptors to influence guest satisfaction, rather than through a guest\u27s perceptual filters. Thus, this dissertation adds new perspective to an under-researched area in the services marketing literature