1,064 research outputs found

    Joe Mathews to Jim, 30 October 1956

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    Personal correspondenc

    Retail Prejudice: Does Marketplace Color Really Matter?

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    In the last decade, manufacturers, retailers and service providers alike have started paying significant attention to ethnic minority consumer segments. Several companies have increased their marketing budgets in the millions with the intention of attracting these consumers to their products, services and stores. Yet many retailers in particular are ill-equipped to deal with these new minority segments, and conventional wisdom suggests that simply attracting minority segments to stores may not be enough to ensure their return. This study seeks to examine two issues that are important to retailers who are focused on minority consumer segments: perceived retail prejudice and customer perceived value. Customer perceived value is explored looking at three forms of value; hedonic, utilitarian/functional and social. As retailers learn more about these new market segments how they perceive value will be a significant component in predicting future loyalty. Customers in three minority segments namely African Americans Hispanic Americans and Asian Americans are surveyed for their opinions on how they determine value, and their perceptions of perceived prejudice within retail environments. The findings indicate that all three minority groups perceive significant prejudice within most retail environments and there are differences amongst the minority segments in terms of how they perceive value, and which types of value are most important to them in a retail purchase

    People from the Stars

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    Introduction: Wahzhazhe come from the stars By their choice, not by falling Or being thrown out Of the heavenly bars like Satan Into Europe, And we are invited back whenever we may choose to go...(Excerpted from: The Osages, John Joseph Mathews, published by University of Oklahoma Press, 1981.

    Joe to Jim, 30 November 1956

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    Professional correspondenc

    Best Brief: The Kingdom of Spain

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    Attitude versus Involvement: Predicting Ethically and Socially Responsible Consumption Behavior

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    Critics argue that the value gap (difference between what consumers say they care about and what they actually choose to purchase) suggests that ethical consumption is not as important as consumers imply. There is much talk about the ethical consumer “myth’ as consumers often claim to be interested in purchasing ethically and socially responsible products yet sales figures for green products often do not exceed 5% total product sales in any one category with organic fruits and vegetables being the one exception. Traditional models use consumer attitudes to the environment as a predictor of ethically and socially responsible consumption behavior (ESRCB) but this yields mixed results in the literature; whereas this study suggests that sustainable lifestyle involvement (SLI) is a much stronger predictor of ESRCB. Findings confirm that the stronger the level of involvement with a sustainable lifestyle the greater the likelihood of exhibiting ESRCB
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