Outcome measurement and service evaluation - a note on research design.

The purpose of this research note is to demonstrate how an individualised quality of life instrument could be adapted to provide a more accurate estimate of the impact of a social service on a person’s quality of life. An increase in quality of life between the start and end of a service is often taken as an indication that the service impacted positively on quality of life. The modifications to the quality of life instrument suggested in this paper show that this assumption is not always accurate and should be questioned directly

Designing a Belief Function-Based Accessibility Indicator to Improve Web Browsing for Disabled People

The purpose of this study is to provide an accessibility measure of web-pages, in order to draw disabled users to the pages that have been designed to be ac-cessible to them. Our approach is based on the theory of belief functions, using data which are supplied by reports produced by automatic web content assessors that test the validity of criteria defined by the WCAG 2.0 guidelines proposed by the World Wide Web Consortium (W3C) organization. These tools detect errors with gradual degrees of certainty and their results do not always converge. For these reasons, to fuse information coming from the reports, we choose to use an information fusion framework which can take into account the uncertainty and imprecision of infor-mation as well as divergences between sources. Our accessibility indicator covers four categories of deficiencies. To validate the theoretical approach in this context, we propose an evaluation completed on a corpus of 100 most visited French news websites, and 2 evaluation tools. The results obtained illustrate the interest of our accessibility indicator