3 research outputs found

    Experiencia vivida de los adolescentes consumidores de drogas: un abordaje fenomenológico

    Get PDF
    Objective: To understand the life experience of adolescents who use illicit drugs. Method: A phenomenological qualitative study conducted in a Youth Integration Center of Sinaloa Mexico from October 2016 to July 2017. The phenomenological interview was conducted with 11 adolescent informants and was based on a leading question. Heideggerian hermeneutics were used as a reference for the analysis of the narratives that identified the phenomenon described. Results: Three categories expressed the phenomenon: family roughness, which revealed a violent, oppressive world lacking in affection and moral values; experimenting in the world of drug use, which revealed its existence and experimentation with several drugs and the novelty in that world; and the hope of “being there”, which portrays an individual with possibilities to coexist with themselves, society, family, loved ones and their spirituality. Conclusion: The understanding of the life experience reflects the adolescent drug user’s need for sensitive and comprehensive human care provided by a multidisciplinary health team.Objective: To understand the life experience of adolescents who use illicit drugs. Method: A phenomenological qualitative study conducted in a Youth Integration Center of Sinaloa Mexico from October 2016 to July 2017. The phenomenological interview was conducted with 11 adolescent informants and was based on a leading question. Heideggerian hermeneutics were used as a reference for the analysis of the narratives that identified the phenomenon described. Results: Three categories expressed the phenomenon: family roughness, which revealed a violent, oppressive world lacking in affection and moral values; experimenting in the world of drug use, which revealed its existence and experimentation with several drugs and the novelty in that world; and the hope of “being there”, which portrays an individual with possibilities to coexist with themselves, society, family, loved ones and their spirituality. Conclusion: The understanding of the life experience reflects the adolescent drug user’s need for sensitive and comprehensive human care provided by a multidisciplinary health team

    Escala SERVQUAL: validação na população mexicana

    Get PDF
    La evaluación de servicios se ha vuelto una exigencia debido a una sociedad cada vez más demandante de servicios de calidad. En el área de la salud, la satisfacción del paciente se hace un indicador determinante en la mensuración de la calidad del cuidado. Con objeto de poner a disposición un instrumento válido y confiable para esa evaluación, la finalidad del presente estudio es adaptar la Escala SERVQUAL para la cultura mexicana. La adaptación cultural y semántica fue realizada por cuatro jueces peritos en el área, que evaluaron la equivalencia conceptual y cultural de los elementos de la escala. La consistencia interna del instrumento fue evaluada por el test Alfa de Cronbach con resultado α=0,74 en la escala total y análisis factorial en que fueron detectadas las cinco dimensiones de la escala, demostrando que la misma es válida y confiable para medir el servicio de enfermería en la población mexicana.A society that increasingly demands quality services increasingly demands service assessment. In health care, patient satisfaction becomes a determining indicator in measuring quality care. Intending to offer a valid and reliable instrument for such nursing service assessment, this study aims to adapt the SERVQUAL scale to the Mexican culture. Cultural and semantic adaptation was performed by four experts in the area, who assessed the conceptual and cultural equivalence of the scale items. The internal consistency of the instrument was assessed through Cronbach's Alpha test, resulting in α=0.74 for the total scale, as well as through factor analysis, in which the five scale dimensions were detected. This demonstrates that the present scale is valid and reliable towards measuring nursing services offered to the Mexican population.A avaliação de serviços é obrigatória em uma sociedade que pede cada vez mais serviços de alta qualidade. Na área da saúde, a satisfação do paciente torna-se um indicador determinante na mensuração da qualidade do cuidado. No intuito de disponibilizar um instrumento válido e confiável para essa avaliação, o objetivo do presente estudo é adaptar a Escala SERVQUAL para a cultura mexicana. A adaptação cultural e semântica foi realizada por quatro juízes especialistas na área, que avaliaram a equivalência conceitual e cultural dos itens da escala. A consistência interna do instrumento foi avaliada pelo teste Alfa de Cronbach, com α=0,74 para a escala total, além da análise fatorial, em que foram detectadas as cinco dimensões da escala, demonstrando que o instrumento é válido e confiável para avaliar o serviço de enfermagem na população mexicana
    corecore