Resilient Supply Chains

This research is funded by Fundação para a Ciência e Tecnologia (Project PTDC/EME-GIN/68400/2006).This paper explores the designing principlesto create resilient Supply Chains (SC's) with the ability toreturn, rapidly, to the initial stage or to an improved oneafter a disturbance occurrence. SC disturbances and failuremodes are identified and discussed. The concept of SCresilience is defined and explored; a conceptual SCResilience Index and a SC Resilience Indicator areproposed. A framework for the design of resilient SC's isintroduced, identifying main SC characteristic that can bemodified to increase SC resilience and to mitigate itsvulnerability.publishersversionpublishe

Proceedings of the 7th International Conference on Systematic Innovation - ICSI 2016

It is our pleasure to welcome you at the 7th International Conference on Systematic Innovation. It is our objective to provide a forum for the discussion and dissemination of recent advances in the field of TRIZ Methodology, Knowledge-Based and Systematic Innovation. The goal is to enable practitioners, researchers and scientists to exchange ideas on the these topics and to provide an international forum for exchanging new ideas and recent achievements by the TRIZ community and enabling further advances and collaboration with the industrial community. We wish to express our sincere gratitude to the members of the organizing, scientific and technical committees. The reviewers of the papers had a very important job, contributing significantly to the success of the conference. We also wish to express our thanks to our invited speakers. Very special thanks to our students, sponsors and to all who helped us with logistics, conference website, and publications. Welcome to Portugal and Lisbon. We hope you all have a very happy and rewarding meeting.publishersversionpublishe

Supply chain resilience: an empirical model

This research was funded by Fundação para a Ciência e Tecnologia (Project PTDC/EMEGIN/68400/2006 and Project MIT-Pt/EDAM-IASC/0033/2008). Helena Carvalho was supported by a PhD fellowship from Fundação para a Ciência e Tecnologia (SFRH/BD/43984/2008).This paper proposes a model for management of supply chain resilience. To this end thestructured content analysis of media news is used to analyze a sample constituted by sixty two documents containing evidences of seventy seven companies that were affected by the Japan 2011 earthquake. The sample provides evidences that companies failed to sustain their operations mainly because capacity shortages and material shortages. Also provides empirical evidence of twelve resilience practices to reduce the disturbance severity and therecovery time. Based on these findings four propositions were made and aggregated topropose a model for supply chain resilience management.publishersversionpublishe

GESTÃO POR PROCESSOS – CONTRIBUTO PARA A CONCEPÇÃO E COMPETITIVIDADE DAS ORGANIZAÇÕES

A concepção das organizações enquadra-se na resposta às mudanças frequentes e drásticas da própria concepção dos produtos/serviços. A Gestão por Processos, requerida pela norma ISO 9001 publicada em finais de 2000, encaminhou as organizações com sistemas da qualidade certificados para a aplicação desta abordagem. Contudo, os resultados estão, em grande parte das organizações, abaixo das expectativas. Esta constatação conduziu-nos à sistematização de uma Metodologia para a Concepção das Organizações baseada em dois macro processos. O primeiro transpõe os requisitos organizacionais para formatos estruturais e estratégias. Este processo, para além dos requisitos funcionais, tem como entradas as características da envolvente, a missão e a visão da organização. As saídas são constituídas pelas soluções estruturais e pelas estratégias, os mercados e as tecnologias. O segundo macro processo transpõe os objectivos estratégicos para uma rede de processos (gestão, operacionais e de suporte). Este artigo apresenta a validação da metodologia ao nível do segundo macro processo, em que visámos compreender as relações existentes entre as soluções estruturais e os modelos de gestão dos processos adoptados através de uma amostra de 20 empresas. Concluímos que não existiam interacções entre a estratégia e a estrutura, que a coerência entre os objectivos dos processos era débil e que estes estavam, insuficientemente, alinhados com os objectivos estratégicos. Neste artigo são ainda apresentados e discutidos, os modelos de processos, as formas de gestão e os respectivos indicadores, apontando as respectivas tendências, vantagens e limitações.

Deployment of radio frequency identification technology in healthcare organizations

Helena Carvalho was supported by a PhD fellowship from Fundação para a Ciência e Tecnologia (SFRH/BD/43984/2008).The Radio Frequency Identification (RFID) technology is a wireless technology that uses transmitted radio signals to tag, recognize, track and trace the movement of an item automatically. The study of this technology is actually considered a hot topic in all scientific areas and has been described as a major enabling technology for the automation of many processes. Although it is not a new technology it has only recently come to the awareness of the public and widely used in many sectors and particularly in the Healthcare.This paper aims to illustrate the deployment of RFID technology in Healthcare, more precisely in infant security systems. A case study about the experience of three hospitals and one RFID technology provider is presented to highlight the main architectural characteristics, functionality, and advantages associated to its deployment.After the case studies analysis it is possible to state that the infant security systems, using the RFID technology, are not so different among research case studies: they involve RFID tagging patients, they are easy to use not requiring an extensive training and also they are installed with an interface with others security systems.publishersversionpublishe

Managing creative industries in the context of knowledge-based urban development

The advent of the knowledge economy has put the focus on innovation, creativity and networks as drivers of competitiveness and economic growth. This has shifted development perspectives from tangibles-based competitiveness to knowledge-driven competitiveness transforming the way the economy is organised and putting emphasis on the emergence of a new type of capital. Creative industries represent a form of capital that provides economic benefits and the links between creative capital, quality of life and competitiveness has made the creative industries a serious economic factor that needs to be considered in regard to cities and regions viability. The two issues, creative industries and knowledge-based urban development (KBUD) remain not only challenging fields of research but also the key elements for discussions on the competitiveness of cities and regions. The purpose of this paper is to explore the ‘creative industry’ concept to relate it to the ongoing process of creating knowledge-based urban developments.publishersversionpublishe

Exploring Lean and Green Supply Chain Performance Using Balanced Scorecard Perspective

Authors would like to acknowledge Fundação para a Ciência e Tecnologia for its support (project MIT-Pt/EDAMIASC/0033/2008). Susana Duarte was supported by a PhD fellowship from Fundação para a Ciência e Tecnologia (SFRH/BD/60969/2009).Going lean/green is a trend more manufacturers are beginning to recognize as important in an era of economic aus-terity and environmental responsibility. Unlike lean supply chain, which focuses on ways to improve operations and cut wastes from the customer's perspective, green initiatives look at ways to eliminate waste from the environment's perspective. Looking at operations from a ‘lean/green' perspective has benefits to not only the environment, but to manufacturers and customers as well. Based on the literature review we developed a conceptual model incorporating lean and green supply chain into a performance measurement system, using the balanced scorecard approach.publishersversionpublishe

Gestão por processo : contributo para a concepção e competitividade das organizações

A concepção das organizações enquadra-se na resposta às mudanças frequentes e drásticas da própria concepção dos produtos/serviços. A Gestão por Processos, requerida pela norma ISO 9001 publicada em finais de 2000, encaminhou as organizações com sistemas da qualidade certificados para a aplicação desta abordagem. Contudo, os resultados estão, em grande parte das organizações, abaixo das expectativas. Esta constatação conduziu-nos à sistematização de uma Metodologia para a Concepção das Organizações baseada em dois macro processos. 0 primeiro transpõe os requisitos organizacionais para formatos estruturais e estratégicos. Este processo, para além dos requisitos funcionais, tem como entradas as características da envolvente, a missão e a visao da organização. As saídas são constituídas pelas soluções estruturais e pelas estratégias, os mercados e as tecnologias. 0 segundo macro processo transpõe os objectivos estratégicos para uma rede de processos (gestão, operacionais e de suporte). Este artigo apresenta a validação da metodologia ao nível do segundo macro processo, em que visámos compreender as relações existentes entre as soluções estruturais e os modelos de gestão dos processos adoptados através de uma amostra de 20 empresas. Concluímoos que não existiam interacções entre a estratégia e a estrutura, que a coerência entre os objectivos dos processes era débil e que estes estavam, insuticientemente, alinhados com os os objectivos estrategicos. Neste artigo são ainda apresentados e discutidos, os modelos de processos, as formas de gestão e os respectivos indicadores, apontando as respectivas tendências, vantagens e limitações

interpretive structural modeling approach

Nowadays, companies are struggling to find an appropriate supply chain strategy to achieve competitiveness. Among the available strategies lean, green and resilient are considered as a new management strategies for the supply chain management to achieve competitiveness. The major issues with theses strategies are the integration and identification of critical issues related to the strategies. This paper aims to identify the critical lean, green and resilient practices on which top management should focus in order to improve the performance of automotive supply chains. The systematic analysis of the lean, green and resilient practices is expected to be of great value for their effective implementation by the automotive companies. The interpretive structural modeling approach is used as a useful methodology to identify inter-relationships among lean, green and resilient practices and supply chain performance and to classify them according to their driving or dependence power. According to this research, the practices with the main driving power are just-in-time (lean practice), flexible transportation (resilient practice) and environmentally friendly packaging (green practice). Customer satisfaction is the performance measure with strong dependence and weak driving power; that is, it is strongly influenced by the other researched variables but does not affect them.publishe

An ARIZ contribution

Sem PDF.Organizations are living in a constant change environment; their business and finance aims are very demanding. Project management faces up to a lot of problems and challenges. Project management community needs appropriate and efficient management practices. Generation of innovative ideas and solutions can give considerable contribution to project success; can bring efficacy and efficiency to organizations and markets. Without innovation, many organizations and its projects can be doomed to failure. The generation of ideas and systematical innovation is crucial to the project competitiveness. TRIZ methodology can contribute to the definition of the best project structure. TRIZ analytical tools can be very useful to problem solving in project management. TRIZ has been developed with special emphasis on product problems and product improvement. However, TRIZ is also used for process problem solving, so it can be useful for all project management issues and activities. This paper attends to applicability of TRIZ and its analytical tools (namely ARIZ) in project management processes. A new approach was proposed. Its main achieved results and expected impacts are exemplified on a case study.publishersversionpublishe