Systematic Literature Review and Research Agenda

Although interest in big data analytics (BDA) has increased in recent years, studies on the subject in the context of financial institutions (FI) are still rare. Given this gap, the objective is to analyze how scientific research approaches BDA in the context of FI. A systematic review of the literature is carried out. The results show that the literature focuses on the themes: risk management, marketing, web and social media, technology and data analytics and consequences of BDA use. In addition to defining and identifying the themes of BDA application in FIs, this study contributes to the proposition of a framework that consolidates the research agenda and proposes directions for future studies on BDA in the context of FI, such as the use of BDA in FI, in particular, on the themes of financial risk management and marketing

A model to understand digital capabilities, shadow IT and individual performance in the context of remote work

In recent years, remote work has grown enormously, as has the adoption of digital technologies and shadow IT. There has never been a situation where workers could choose to use their own devices and cloud-based applications. Due to the Covid-19 pandemic, large numbers of workers suddenly found themselves at home. Understanding how this shift to remote working has impacted digital resources, the use of shadow IT and individual performance is of great importance to academics and professionals. This study seeks to analyze the relationship between digital capabilities and shadow IT usage on the one hand and individual performance on the other in the context of remote working. To do so, a survey was carried out among a sample of 188 IT and non-IT executives from Brazil working remotely. The resulting data were analyzed using IBM-SPSS 24 exploratory analysis and PLS-SEM software to test the measurement and structural model. In the study we identified that shadow IT usage is positively related both to digital capabilities and individual performance. The main findings reveal that to understand the behavior of employees and how these systems are being used is essential for the individual performance of company employees to be maintained or even improved

The dimensions of IT portfolio management (ITPM) : an analysis involving managers in brazilian companies

The aim of this study is to explore and validate the dimensions of IT Portfolio Management (ITPM) in Brazilian companies, based on three different models. Five case studies were carried out in Brazilian companies that invest more than nine million reals per year in IT. Eight top IT executives from those organizations who had knowledge of the dimensions of ITPM were interviewed. Items were modified and new items included within the dimensions, while examples of equipment or systems applicable to each of the four dimensions were also identified. Research that helps managers to better understand and structure their IT investments by using the dimensions of ITPM is important to assist in the management of such resources

The dimensions of it portfolio management (ITPM): an analysis involving it managers in Brazilian companies

The aim of this study is to explore and validate the dimensions of IT Portfolio Management (ITPM) in Brazilian companies, based on three different models. Five case studies were carried out in Brazilian companies that invest more than nine million reals per year in IT. Eight top IT executives from those organizations who had knowledge of the dimensions of ITPM were interviewed. Items were modified and new items included within the dimensions, while examples of equipment or systems applicable to each of the four dimensions were also identified. Research that helps managers to better understand and structure their IT investments by using the dimensions of ITPM is important to assist in the management of such resources

Analysis of the Relationship Between Data Governance and Data-Drive Culture

As organizations increase their use of data, among scholars there is growing interest in data governance and data-driven culture, and studies suggest investigating the relationship between these two phenomena would provide a better understanding of data behavior in organizations. Thus, this exploratory research investigates the relationship between data governance and data-driven culture using partial least squares structural equation modeling (PLS-SEM). The results show the relationship between data governance and data-driven culture is strong, and that it is mediated by data quality. Additionally, based on the Resource-Based View of the firm, our results indicate data governance and data- driven culture should be addressed jointly when evaluating their contribution as an organizational resource

The Influence of Information Stimulus Event on Human Information Behavior

People use information systems to seek information. Transformative technologies have increased the number of information sources and amount of time people consume interacting with them. However, life is overloaded with unpredictable and uncontrolled information sources, generating anxiety, stress, and uncertainty. While the Management Information Systems field is concerned with understanding how to increase adoption of information systems that represent formal information sources, transformative technologies are selected by users and used to perform work tasks. Given this scenario, we present a new approach to investigate user behavior in this information context. The objective of this research in progress is to investigate information stimulus event, which influences human information behavior in the context of the large number of information sources. We hope to provide a new model to assist the academic community, practitioners, and society to understand this phenomenon, as well as to improve IS design and help individuals to advance their experience and interaction with IS

The influence of human factors on vulnerability to information security breaches

Within the context of information security (InfSec), human aspects have been receiving particular attention in research studies and business practices because of the fundamental role of the users. The objective of this research-in-progress is to develop a theoretical model of how human factors such as behavior with InfSec, familiarity with policies and procedures, awareness, organizational environment, and work conditions, contribute to InfSec breaches. The proposed model will be applied through interviews with CIO, multiple case studies and a survey of information system users in some South American countries and the USA. The sample will consist of end users of integrated web information systems (IS) in large organizations. An instrument will be designed and validated using qualitative and multivariate techniques. This research is intended to contribute towards identifying and managing the impact of human aspects on InfSec breaches

Information Governance Framework: The Defense Manufacturing Case Study

While many companies are facing problems with the information explosion, others are ensuring the appropriate value, quality and compliance of their information environment. Information governance is a set of standards, guidelines and accountability controls designed to ensure value, quality and compliance of information. Thus, the aim of this paper is to analyze how value, quality and compliance of information are defined in its information environment. A qualitative research is made, by a case study in a defense manufacturing company. The information governance foundations are explained, through theories from economics of information. Also, a framework was proposed plus three research propositions. In addition, this case study investigates a unified governance framework, which incorporates corporate governance, information technology governance and information governance. Therefore, two propositions were supported and one was partly supported. The main contribution of this paper is to identify and analyze dimensions and elements of information governance

Shadow IT and computer-mediated collaboration : developing a framework based on social presence theory

The use of unauthorized technologies in the workplace, called shadow IT (SIT), is increasing within organizations. Previous research identified that Shadow technologies are often collaborative systems used by employees to communicate and share content with colleagues, clients, or external partners. Therefore, we aim to develop a framework for the influence of shadow IT usage on computer-mediated collaboration based on Social Presence Theory. We conducted a literature review that resulted in a framework and the development of research propositions. The literature suggests that there is a positive influence of shadow IT usage on employee collaboration and communications. This paper presents theoretical and practical contributions. Analyzing shadow IT and collaboration through a theoretical lens makes progress on the discussion about the consequences of these unauthorized technologies for individuals and organizations. It is important for organizations to comprehend these impacts, such as on collaboration, which, in turn, can facilitate improvements in employee productivity.A utilização de tecnologias não autorizadas no local de trabalho, chamadas de Shadow IT (SIT), está aumentando nas organizações. Pesquisas anteriores identificam que tecnologias Shadow são frequentemente sistemas colaborativos utilizados pelos funcionários para se comunicar e compartilhar conteúdo com colegas de trabalho, clientes ou parceiros externos. O objetivo deste trabalho é desenvolver um framework, à luz da Teoria da Presença Social, de como o uso de shadow IT pode influenciar a colaboração mediada pela tecnologia. Para tanto, foi realizada uma revisão de literatura, culminando no desenvolvimento de um framework e em proposições de pesquisa. A literatura sugere que há uma influência positiva do uso de shadow IT na colaboração dos funcionários. Este trabalho traz contribuições teóricas e práticas. A análise da relação Shadow IT e colaboração a partir de uma lente teórica corrobora para a discussão dos impactos destas tecnologias não autorizadas. Para as organizações, é importante conhecer estes impactos, como por exemplo na colaboração, o que, por sua vez, pode viabilizar melhorias na produtividade dos funcionários

The mediating role of workaround behavior and the shadow IT usage in the relationship between job characteristics and individual performance

This research aimed to evaluate the effects of workaround behavior and the shadow IT usage as mediating variables in the relationship between job characteristics and individual performance. To achieve the objective, a survey was conducted with 415 IT users. Data analysis was performed using SPSS and SmartPLS softwares. The main results indicate that the effect of job characteristics on individual performance is explained by the mediating variables workaround behavior and the shadow IT usage. In addition, the relationship between job characteristics with the workaround behavior and the shadow IT usage were confirmed. Finally, it was confirmed that the workaround behavior and the shadow IT usage are positively related to individual performance. As theoretical contributions this study presents information about workaround behavior that has been little explored in Brazilian researches. In addition, there is a lack of researches that has assessed how the job characteristics influence alternative solutions in the organizations.Esta pesquisa teve por objetivo avaliar os efeitos do comportamento workaround e do uso da shadow IT como variáveis mediadoras da relação entre as características do trabalho e o desempenho individual. Para atingir o objetivo foi realizada uma survey com 415 usuários de TI. A análise de dados foi realizada nos softwares SPSS e SmartPLS e os principais resultados indicam que o efeito das características do trabalho no desempenho individual é explicado pelas variáveis mediadoras comportamento workaround e uso da shadow IT. Ademais foi comprovado que a variável independente características do trabalho impacta no comportamento workaround e no uso da shadow IT. Com relação a análise do desempenho individual, tanto o comportamento workaround quanto o uso da shadow IT apresentam-se positivamente relacionados com o desempenho individual. Como contribuições teóricas este estudo apresenta informações acerca do comportamento workaround que vem sendo pouco explorado nas pesquisas brasileiras. Além disso, identifica-se a ausência de pesquisas que tenham avaliado como as características do trabalho influenciam as práticas alternativas de trabalho