The knowledge products within software industry organizations: a new perspective on software artifacts / Os produtos de conhecimento dentro das organizações do setor de software: uma nova perspectiva sobre artefatos de software

The Knowledge Management (KM) has become essential for organizations looking to store, encode, retrieve and disseminate knowledge in the environment in which they operate. In the software industry, KM presents itself as a form of management with relevant contribution potential, since this industry produces information on a constant basis. In this way, this information can be consolidated into software artifacts. Such artifacts represent knowledge of a particular software project, as well as a knowledge product. That is because a knowledge product also represents some kind of codified and stored knowledge. Thus, this work aims to analyze software artifacts from the perspective of knowledge products. To this end, a questionnaire was conducted and interviews with ten experienced project managers from the software industry. As a result, it was observed that the software artifacts become knowledge products because they allow reuse and register intellectual capital creating new knowledge and encouraging innovation in the software industry organizations

The knowledge products within software industry organizations: a new perspective on software artifacts / Os produtos de conhecimento dentro das organizações do setor de software: uma nova perspectiva sobre artefatos de software

The Knowledge Management (KM) has become essential for organizations looking to store, encode, retrieve and disseminate knowledge in the environment in which they operate. In the software industry, KM presents itself as a form of management with relevant contribution potential, since this industry produces information on a constant basis. In this way, this information can be consolidated into software artifacts. Such artifacts represent knowledge of a particular software project, as well as a knowledge product. That is because a knowledge product also represents some kind of codified and stored knowledge. Thus, this work aims to analyze software artifacts from the perspective of knowledge products. To this end, a questionnaire was conducted and interviews with ten experienced project managers from the software industry. As a result, it was observed that the software artifacts become knowledge products because they allow reuse and register intellectual capital creating new knowledge and encouraging innovation in the software industry organizations

Managing knowledge products: A system architecture addressed to software industry

Knowledge is the primary organizational asset since it becomes a source of profit when directly related to the development of the final product. Thus, this is the scenario in which software industry organizations are looking for ways to manage their organizational knowledge, like Knowledge Management (KM), which offers processes for the capture, storage, sharing, and application of organizational knowledge. The individual knowledge within the software industry is explicit through different knowledge products, namely software artifacts. So, investigate means for knowledge products’ availability for the whole organization is relevant once it enables them to increase their solving problems capability, keeps their processes updated, and grow into more profitable products. In this sense, a system architecture offers robust and integrated features essential to aid the organizations in knowledge products availability, indexing, and management, besides that can solve the challenge of the knowledge fragmentation. Therefore, this paper presents a system architecture addressed to manage the knowledge products grounded in the KM process to capture, storage, sharing and use organizational knowledge. Such the system architecture is essential to help organizations within the software industry improve their KM on their knowledge. Then, it is exploratory research with mixed methods (qualitative and quantitative) that, as a result, presents a system architecture for the management of the knowledge products of organizations belonging to the software development industry