Georgia Library Association - 2021 GLA Election Results

A list of newly elected officers for the 2021 GLA Executive Board and Divisions

What Are We Afraid Of? A Survey of Librarian Opinions and Misconceptions Regarding Instant Messenger.

Buzz about instant messaging (IM) customer service is becoming louder, both inside and outside the library field. In general, librarian opinions of IM are mixed and at times even combative. A survey was distributed to gather librarians\u27 opinions of the usefulness of IM as compared to its feature-rich yet difficulty-prone sibling, commercial chat. Through detailed statistical analysis, this article provides an overview of trends in and opinions of IM reference, and offers analysis of its present and future in libraries

Information Literacy and Information Seeking Behavior Among Business Majors

The current generation of college students has used the Internet to access information since the early 1990s. No assessment of information use, quality, variety, and reliability of information generally occurs at both the student and faculty level. In this paper we use a package of teaching methods targeted towards improving information-seeking behavior among graduate and undergraduate business majors. The effectiveness of the teaching package is assessed through an evaluation of student term-papers and quality of resources used. We find that the package of teaching methods implemented does result in significant improvement in information seeking behavior, especially among undergraduate business majors