Evaluation of the Readiness of Small and Medium Enterprises on the Indonesian National Standard

Indonesia’s economic condition, which is experiencing a weakening due to the pandemic, has created a competitive climate among businesses. Jago Jaya Shuttlecock is one of the SMEs in the city of Surakarta that has been producing shuttlecocks since 1971. Jago Jaya Shuttlecock wants its products to be SNI certified for the expansion of the marketing network and to increase the class of the products it produces. Therefore, this research was conducted to assess the readiness of SMEs to obtain SNI certificates. This was done by examining quality control using a control chart and the process capability in accordance with the quality requirements in SNI 0036-2014. This research also examined the readiness of SMEs in the SNI certification process from the aspects of administration, technical quality assurance, and economic capability. The problem was analyzed using the Failure Modes and Effect Analysis (FMEA) and obtained suggestions for improvements according to the priority of action if the specification is out of control and the Cpk indicator <1.5. In the preparation of SMEs in the SNI certification process, it was found that the readiness in the administrative, technical aspects of quality assurance and economic aspects were 100%, 17%, and 100% respectively. Based on the results, recommendations were given to improve the quality assurance system. Keywords: Readiness, SMEs, SNI, Indonesian National Standar

Mapping ergonomics application to improve SMEs working condition in industrially developing countries: a critical review

In industrially developing countries (IDC), small and medium enterprises (SMEs) account for the highest proprotion of employment. Unfortunately, the working conditions in SMEs are often very poor and expose employees to a potentially wide range of health and safety risks. This paper presents a comprehensive review of 161 articles related to ergonomics application in SMEs, using Indonesia as a case study. The aim of this paper is to investigate the extent of ergonomics application and identify areas that can be improved to promote effective ergonomics for SMEs in IDC. The most urgent issue found is the need for adopting participatory approach in contrast to the commonly implemented top-down approach. Some good practices in ergonomics application were also revealed from the review, e.g. a multidisciplinary approach, unsophisticated and low-cost solutions, and recognising the importance of productivity. The review also found that more work is still required to achieve appropriate cross-cultural adaptation of ergonomics application. Practitioner Summary: Despite continuous efforts in addressing ergonomics issues in SMEs of IDC, workers are still exposed to poor work conditions. We reviewed factual-based evidence of current ergonomics application to inform future strategies of ergonomics in IDC, using Indonesia as a case study