43 research outputs found
Reducing service points in the academic library: How to provide quality customer service in the face of budget cuts
This paper discusses how to provide quality customer service in the face of budget cuts
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Creating Online Tutorials
This presentation is for Graduate Library Assistant training at the University of North Texas (UNT) Libraries. In the presentation, the author discusses how to create successful online tutorials
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Motivating Student Employees
Presentation for the Student Assistant Supervisors Workgroup on motivating student employees. The author discusses training and orientation, following up, communication, recognition and rewards, the work environment and helpful resources
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Circulation Myth Busters!
This presentation discusses circulation in the libraries and what the policies, processes, services, and resources are for the UNT Libraries circulation department
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JSTOR: Preservation, Storage, Access
This presentation discusses JSTOR, the scholarly journal archive. The author discusses the JSTOR mission of preservation, storage, and access
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Creating Space for Transition: A space study for an overcrowded library
Presentation for the Texas Library Association (TLA) Annual Conference. In the presentation, the author discusses creating study space for an overcrowded library
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Library Education via Distance Learning: Implications for the Profession
Presentation for the Texas Library Association (TLA) annual conference. The author discusses library education via distance learning and the implications for the profession
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Keeping it Fair: Using Rubrics in Hiring and Evaluations
Presentation for a webinar offered by the American Library Association (ALA) Library Leadership and Management Association (LLAMA). This presentation discusses using rubrics in hiring and evaluations to keep things fair
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The E-Quality Service Model: Collaboration between the Reference and Circulation departments as a means to improve the library experience for distance education patrons in an academic library
This presentation discusses collaboration between the reference and circulation departments as a means to improve the library experience for distance education patrons in an academic library. The two authors give perspectives from the University of North Texas (UNT) Libraries
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Sustaining your Organization’s Future: Mentoring and Succession Planning in Libraries
Webinar for the National Network of Libraries of Medicine. This presentation discusses results of a recent survey of librarians on the prevalence of succession and mentoring plans in academic, public, school, and special libraries, and includes conclusions, best practices, and takeaways for increased mentoring and succession plannin