Perception of gender communication competence of leaders in a Malaysian higher education

Leadership communication competence is known to be a key element in organizational success. The present study examines leadership communication competence in an institution of higher learning in Malaysia. The study delved into subordinates’ perception of their leaders’ encoding and decoding skills and found that these leaders have a relatively high encoding and decoding skills. When comparing between males and females, it was found that the males scored higher in both skills. This result seems similar to the western literature on gender communication but purportedly with different reasons for why men scored higher than women. This study, thus, contributes to the literature on the influence of culture in relation to the perception of gender communication competence

The importance of oral communications among UPM business students

In this short study, business students in Universiti Putra Malaysia were requested to respond to a set of questionnaires pertaining to their awareness of the importance of oral communication. Also, there were questions on their use of these skills when conveying messages and other information on how they acquired these skills. Results of the study show that business students in Universiti Putra Malaysia are aware of the importance of these skills and in fact, they use these skills when communicating. The study also revealed that they had acquired the skills from watching television, videos, real life speeches; communication books and, comments from friends

Systematic literature review: mapping the topology of a decade of the talent management research

Talent management (TM) is one of the areas in the human resource management that has continuously attracted the interest of scholars. This paper reviews past TM literature and maps the topology of talent management research in the past 10 years (2004 to 2014). By employing a systematic literature review technique, based on the Australian Business Deans’ Council (ABDC) ranking, 72 articles from 20 high quality journals were identified as the main data source to generate information on the past focus of TM topics, the method and data collection techniques employed, and the underpinning theories used in the TM literature within the last decade. The result from this review highlights potential gaps possible for future research

Influence of leadership emotional intelligence on employees' job satisfaction in the Malaysian public sector

The main purpose of this study was to determine the relationship between emotional intelligence and employees' job satisfaction in the Malaysian public sector. Result of this study found that leadership emotional intelligence has a moderate relationship with employee job satisfaction. The study also found that there is no significant difference on gender perception of their leader's emotional intelligence in that both male and female employees perceive their leaders as having a moderately high level of emotional intelligence. This shows that leaders in the public service are able to utilize their emotional intelligence to understand, manage and have a good relationship with their employees. More so, these leaders seem to be able to express positive emotions, thoughts and attitude towards their employees making their employees feel satisfied at the workplace

A survey of Malaysian experience in TQM

This study documents the experience of Malaysian firms in the implementation of TQM. Issues being explored and documented are years required to fully implement TQM, benefits of TQM, the different kinds of TQM training conducted, and reasons for not adopting TQM. This paper also shows that adoption of TQM leads to improvement in organizational performance, and that the involvement of employees and senior executives is important to support TQM execution, irrespective of a firm's paid-up capital and years of operation

Dynamic modeling of business process performance

Net profit business process is an accounting process as a function of revenue and cost. Profit is an appropriate performance measure and accounting profit is the institutional formula that constitutes the selection criteria for being in business. However, profit is a complex business process, not regular and its behavior may range from simple to very complicated. Generally, it is necessary to provide management with important financial data useful for decision making. The objective of this paper is to introduce a dynamic model to understand and analysis the net profit of accounting business process and to measure changes in relative and absolute operational performance by including time. In order to understand and examine the model, a net profit index is developed to measure the net profit changes. The dynamic mathematical model is verified and tested on the revenue and costs of five firms in bursa Malaysia over the period of 2008 to 2017. The result indicates that net profit index equals zero when revenue is greater than costs or revenue is less than costs, and index is one when revenue equals costs over the periods of time. Consistent with these arguments, the success of such model depends mostly on the expression modality of objective function and constraints in mathematical equations. Mathematical models do not have to be precise; they just have to be approximate to give better results of the real problem

An exploratory study on intrinsic and extrinsic motivational values for participating in knowledge sharing activities

The flow of knowledge in an organization can be depending on the attitude and behaviour of the individual. Knowledge sharing is a social interaction culture, involving the exchange of employee knowledge, experiences and skills through the whole department or organization (Lin). The types of organizations also give impact to the sources of motivation. In public institutions, workers realized that their organizations have a standard system, a flat hierarchy structure even the salary and promotion opportunities cannot compete with business organizations. This study aims to explore the knowledge-sharing to identify the intrinsic motivational elements for KS activity in a public higher education institution using the qualitative approach

The role of union leader-member relationship capital within trade union for mental health

Objective – There are three main objectives of this study. First, this study is to examine the influence of union effectiveness and perceived union support on union relationship capital to achieve positive mental health in the workplace. Next, this study is to investigate the interdependency of the dimensions of union relationship capital: communication, trust and commitment between the union leader and union members in improving and strengthening the relationship within the union. Lastly, this study is to investigate the role of relationship capital as the mediator between union effectiveness, perceived union support and mental health. Methodology/Technique – A total of 600 questionnaires completed by trade union leaders and members in manufacturing sector based in Peninsular Malaysia were analysed using SEM (AMOS) and SPSS. The relationship between union effectiveness, perceived union support, union relationship capital and mental health were analysed using SEM. But the interaction between communication, trust and commitment were analysed using SPSS. Findings – The results demonstrated that union effectiveness and perceived union support are determinants for union relationship capital. The finding showed that communication, trust and commitment are interdependent. Furthermore, the finding also shows a significant relationship between union relationship capital and mental health. Novelty – It is said that good communication, trust and commitment within the trade union can increase cohesiveness and strengthen the trade union. A strong union can lead to positive mental health in the workplace. Type of Paper: Empirical

Lessons from the Major Leadership Theories in Comparison to the Competency Theory for Leadership Practice

Objectives: This article presents perspectives on the review of eight major theories of leadership in comparison to the competency approach. Also, the various definitions, significance, and benefits of the leadership competency concept is also highlighted.Methodology: A review of the various published literature on the major leadership theories, the competency theory, and the related topics on the scope of the study. Results: The findings of the review show the significance and relevance of the leadership competency approach as a viable leadership option for the 21st century- leadership. Leadership for best practice continues to evolve due to the changing leadership landscape. The literature states that newer theories will eventually replace old leadership concepts.Implications: An understanding of the various leadership theories, specifically the competency theory will facilitate in the choice of the adoption of leadership approach.Moreover, employing the appropriate leadership practice in this current knowledge-based era is key to individual and organizational performance

Lessons from the Major Leadership Theories in Comparison to the Competency Theory for Leadership Practice

Purpose: This article presents perspectives on the review of eight major theories of leadership in comparison to the competency approach. Also, the definitions, significance, and benefits of the leadership competency concept are also highlighted. Methodology: A review of the various published literature on the major leadership theories, the competency theory, and the related topics on the scope of the study. Results: The findings of the review show the significance and relevance of the leadership competency approach as a viable leadership option for the 21st century- leadership. Leadership for best practice continues to evolve due to the changing leadership landscape. The literature states that newer theories will eventually replace old leadership concepts. Implications: An understanding of the various leadership theories, specifically the competency theory will facilitate in the choice of the adoption of leadership approach. Moreover, employing the appropriate leadership practice in this current knowledge-based era is key to individual and organizational performance