An up-to-date overview of the motivation-performance relationship: A study on the Bosnian banking sector

This study aimed to examine the effect of motivation on work performance. A quantitative research was conducted with the participation of 188 employees working at Ziraat Bank of Bosnia-Herzegovina through a questionnaire consisting of demographic information form, performance, and motivation scales. The study concluded that gender, age, and duration of service in the current institution did not significantly affect performance and motivation. However, education level, marital status, income level, and total work experience made a significant difference in task performance, motivation, intrinsic motivation, and extrinsic motivation, respectively. Moreover, while a moderately positive relationship was found between task performance and intrinsic motivation, contextual performance was determined to be associated with intrinsic and extrinsic motivation moderately and weakly, respectively. On the other hand, work performance had a moderate positive relationship with job motivation. According to the result of regression analysis, job performance is affected positively by intrinsic and negatively by extrinsic motivation

Lean service operations and a lean management application at a foundation university

Lean service operations and lean management are of vital importance for all service providers as much as manufacturers. Unfortunately, most universities need to be made aware of the concept of lean. However, they can benefit from lean management in all their service areas, such as admissions, administration of research funds, hiring, and nearly any functional area where multi-step processes can be simplified and focused on the needs of the users served by the organization. Lean methodologies focus on reducing waste (Muda in Japanese), remov-ing overburden (Muri in Japanese), and unnecessary variation (Mura in Japanese). Non-value-added activities are eliminated or dealt with to develop the performance of the process. This study aims to highlight the suitability of lean in a university environment to enhance the effi-ciency of the operational tasks performed and provide suggestions for better performance. Lean methodologies were applied to the School of Graduate Studies at a Turkish university to study the current state of the process and provide recommendations and alternatives for the current issues faced using Value Stream Mapping (VSM). As a result, Value-Added and Non-Value-Added activities were identified with Indicative Ratios to compare the performance before and after applying lean. In the end, seven questions were answered to develop a proposal for the future state of the process, which was presented to the university managemen

A synthesis of classical and modern principles of leadership

Civilization is nothing more than an expression of the accumulation created by the human species belong to a nation. It is not in the will of the people to determine which nationality they will be, but what they practice in the cultural geography of the relevant nationality is at their own will. To this respect, different civilizations have been formed throughout human history and each left indelible traces..

Türk yönetim anlayışının izinde Dede Korkut kitabı: babacan bir lider olarak Oğuz Beyi

Dede Korkut Kitabı, Türk kültürünün henüz şifahi olarak var olduğu, yazılı eserler vermediği zamanların ürünüdür. Bu hikâyeler Türk geleneğinin nesilden nesile taşınmasında oldukça kritik bir rol üstlenmiştir. Bu çalışmanın amacı Dede Korkut hikâyelerinde anlatılan bey/han profilini inceleyerek hem geleneksel Türk yönetim anlayışına yönelik kavrayışımızı artırmak hem de modern yönetime ilişkin çıkarımlarda bulunmaktır. Bu çalışmayı benzer diğer çalışmalardan ayıran birinci özelliği hikâyelere yönetim perspektifinden bakmaya çalışmasıdır. Bunun yanında çalışma kullandığı karma yöntem ile de alan yazınına özgün bir katkı sunmayı hedeflemektedir. Hikâyelerin her biri içerik analizi yöntemi ile incelenmiş, hikâyedeki bey/han olumlu olumsuz özellikleri ile sıralanmış ve bu özellikler üzerinden gömülü teori ile modellemeye gidilmiştir. Oğuz beylerinin liderlik özellikleri, tekrarlanma sıklığı esas alınarak 9 ana kategoride sıralanabilir: ahlaki özellikler, teçhizat, yönetsel özellikler, güç & cesaret, soy-sop, yoldaş, inanç, fiziksel özellikler, şatafat & gösteriş. Sonuç olarak çalışmamız Dede Korkut Bey’inin günümüz değer-odaklı liderlik modelleriyle benzerlikleri olmakla birlikte daha çok paternalist bir yaklaşıma sahip olduğunu göstermektedir.The Book of Dede Korkut was emerged when Turkish culture existed verbally and had not produced written works yet. These stories, which have continued to be told both orally and in writing for centuries, have also played a critical role in transferring Turkish tradition from generation to generation. The aim of this study is to increase our understanding of the traditional Turkish management approach and to make inferences about modern management by examining the profile of the gentleman/han told in the Dede Korkut stories. The first feature that distinguishes this study from other similar studies is that it tries to look at the stories from the perspective of management. In addition, the study aims to make an original contribution to the literature with the mixed method it uses. Each of the stories was analyzed by content analysis method, the hero of the story (bey / han) was listed with positive and negative features, and modeling was made with the embedded theory over these listed features. Our study shows that; Leadership characteristics of Oghuz beys can be listed in 9 main categories: moral characteristics, equipment, managerial characteristics, strength & courage, ancestry, comrade, faith, physical characteristics, pomp & show off. It was seen that the main categories were subjected to a deeper evaluation based on the number/frequency of the coded sections; While innate qualities such as nobility or physical appearance can be ignored, moral qualities are indispensable. Moral traits are followed by managerial traits, equipment, and comrade. Strength & courage, on the other hand, plays a protective role as the framework of the model. It can be said that; Dede Korkut Bey displays a paternalistic leadership approach

Digital transformation in the defense industry: A maturity model combining SF-AHP and SF-TODIM approaches

As an inevitable process, digitalization has become a priority for many companies. The measurement of digital maturity is the first step toward adequately executing this. Although digital maturity models (DMM) have been developed for different sectors in the literature, such studies in the defense industry are lacking due to sector-specific dynamics. This study aims to close this gap and proposes a digital maturity model specific to the defense industry. In this study, a novel model was developed that combines the SF-AHP and SF-TODIM methods due to the uncertainty and hesitancy contained in the evaluation. The validity of the presented novel model has been demonstrated in a prominent defense company in Turkey. According to the results, the most notable digital maturity dimensions are the evaluation of opportunities and alignment with stakeholders. In addition, the model indicates that the company owns the required soft skills, such as leadership, organizational culture, and strategic determination for digital transformation (DT). On the other hand, essential hard skills such as technology and operational competencies are yet to be improved. Lastly, sensitivity and comparison analyses are conducted to validate and verify the obtained results’ stability and robustness

Sosyodemografik yapı ve sigara kullanımının ağız kokusu üzerine etkisinin organoleptik yöntem ve halimeter® ile değerlendirilmesi

Amaç: Bu çalışmanın amacı, Yakın Doğu Üniversitesi, Diş Hekimliği Fakültesine başvuran bireylerde halitozis görülme sıklığının araştırılması ve halitozis ile yaş, cinsiyet, eğitim seviyesi ve sigara kullanımı arasındaki ilişkinin incelenmesidir. Gereç ve Yöntem: Çalışma, yaşları 20 ile 80 arasında değişen (yaş ortalaması; 39,07 + 14,79), sistemik olarak sağlıklı 612 bireyden (298 kadın ve 314 erkek) oluşmaktadır. Halitozisin belirlenmesinde organoleptik yöntem ve VSB miktarını tayin eden bir portatif sülfür monitörü (Halimeter®) kullanılmıştır. İstatistiksel analiz için Student t Testi, ANOVA ve Pearson Korelasyon Analizinden faydalanılmıştır. Bulgular: İncelenen tüm hastalarda, Organoleptik Skor (OS) için % 51,9 (OS: ≥2), VSB için %54,08 (VSB: ≥110 ppb) halitosis tespit edildi. OS değerleri ile VSB ölçümleri arasında pozitif yönde ve istatistiksel olarak anlamlı bir korelasyon saptandı [(r:0,82), (p < 0,05)]. Yaş, eğitim seviyesi ile OS ve VSB değerleri arasında istatistiksel olarak anlamlı bir ilişki bulundu (p < 0,05). Sigara kullanım miktarı ile OS ve VSB değerleri artış gösterirken sadece OS değerleri ile anlamlı bir ilişki olduğu saptandı. (pos < 0,05). Cinsiyet ile OS ve VSB değerleri arasında herhangi bir ilişki bulunmadı (p > 0,05). Sonuçlar: Halitozis prevalansı %54,08 olarak bulundu. Organoleptik skorlama, halitozis tespitinde güvenilir bir yöntemdir. Halitozis sıklığı, ilerleyen yaş ile artarken, eğitim seviyesi yükseldikçe azalmaktadır. Sigara kullanımı ağız kokusuna sebep olur ve bu ürünlerin kullanımı arttıkça ağız kokusunda artış olmaktadır

The Critical Success Factors of Erp Selection and Implementation: A Case Study in Logistics Sector

Today’s competitive business environment requires much greater interaction between customer and business. This means that the organization must be closely linked to both supplier and customer in order to produce goods and provide faster deliveries. In order to achieve this, the organizations need to have efficient planning and control systems in all the processes of the organization. In this case, information technology is one of the sources which organizations can apply. Especially, Enterprise Resource Planning (ERP) is just at the heart of daily operations of a company, which leads to efficient processes. In this study, how Enterprise Resource Planning (ERP), which enables such sources as workforce, machine and materials needed for the production of goods and services in organizations to be used efficiently, was founded and the problems that organizations face with during foundation were explained. In the study, qualitative analysis method was used. At the end of the study, problems during implementation of ERP system was determined and suggestions regarding to the solutions were presented

Does workplace friendship lead to work commitment? An investigation at the Health and Sanitation Directorate of Istanbul Metropolitan Municipality

Araştırmanın amacı, çalışanların işyeri arkadaşlığı algısı ve işe adanmışlık düzeyleri arasındaki ilişkinin anlamlılığının incelenmesidir. Bu amaçla araştırmaya İstanbul Büyükşehir Belediyesi Sağlık ve Hıfzıssıhha Müdürlüğünde görev yapan 121 iş gören katılmıştır. Verilerin toplanmasında İşyeri Arkadaşlığı Ölçeği ve Utrecht İşe Adanmışlık Ölçeği kullanılmıştır. Veriler SPSS programı üzerinde Faktör Analizi, Bağımsız Örnekler t-Testi, ANOVA ve Pearson Korelasyonu kullanılarak analiz edilmiştir. Araştırmadan elde edilen bulgulara göre katılımcıların işyerinde kurdukları arkadaşlıklara ilişkin değerlendirmeleri genel olarak olumludur. İşyeri arkadaşlığı cinsiyet, yaş, medeni durum gibi demografik faktörlerden etkilenmezken; eğitim seviyesi ve çalışılan birim işyeri arkadaşlığı üzerinde anlamlı farklılıklara yol açmaktadır. Öte yandan katılımcıların işe adanmışlık düzeylerinin de yüksek olduğu tespit edilmiştir. Yoğunlaşma, en düşük ortalamaya sahip alt boyut olarak karşımıza çıkmaktadır. Medeni durum ve çalışılan birimin işe adanmışlığı anlamlı bir biçimde etkilediği görülmüştür. Son olarak, personelin algıladığı işyeri arkadaşlığı ile işe adanmışlık düzeyi arasında olumlu yönde ancak zayıf bir ilişki olduğu belirlenmiştir.The aim of the study is to examine the significance of the relationship between workplace friendship and work commitment. For this purpose, 121 employees from Istanbul Metropolitan Municipality Health and Sanitation Directorate participated in the study. Workplace Friendship Scale and Utrecht Work Commitment Scale were used to collect data. Data were analyzed using Factor Analysis, Independent Samples t-Test, ANOVA, and Pearson Correlation on SPSS. According to the findings obtained from the research, the evaluations of the participants about the friendships they have established in the workplace are generally positive. While workplace friendship is not affected by demographic factors such as gender, age, and marital status, the level of education and the department cause significant differences on workplace friendship. On the other hand, it was determined that the participants' level of commitment to work was also high. It has been observed that marital status and the department significantly affect the work commitment. Finally, it was determined that there is a positive but weak relationship between the employees' workplace friendship and work commitment

A research on factors affecting the motivation of Istanbul Metropolitan Municipality hızır emergency ambulance staff

Amaç – Acil sağlık hizmetleri kapsamında görev yapan acil ambulans çalışanları hayati önem taşıyan bir hizmet sunmaktadırlar. Bu çalışmanın amacı öncelikle acil ambulans çalışanlarının motivasyonlarını belirleyen faktörlerin ortaya çıkarılarak acil sağlık hizmetinin kalitesinin artırılması ve olası hataların azaltılmasıdır. Ayrıca acil ambulans çalışanlarının motivasyonunu etkileyen faktörlerin demografik özellikler bağlamında farklılık gösterip göstermediği araştırılarak farklı demografik grupların motivasyonlarını artırmada uygulanması gereken alternatif yöntemler belirlenmeye çalışılmaktadır. Yöntem – Çalışma İstanbul Büyükşehir Belediyesi Hızır Acil ambulans çalışanları özelinde yürütülmüştür. Araştırmanın ana kütlesini İstanbul ili içerisinde Silivri’den Kartal’a kadar 35 istasyonda İBB’ye bağlı 112 Hızır Acil ambulanslarında çalışan 14 doktor, 120 paramedik, 144 ATT ve 120 sürücü oluşturmaktadır. Araştırmada veri toplama aracı olarak anket kullanılmıştır. Anket 56 soru ve üç kısımdan oluşmaktadır. Toplanan verinin değerlendirilmesinde SPSS 25 programından yararlanılmıştır. Bulgular – Ambulans çalışanlarının motivasyonlarının görev türüne, yaşa ve kurum içi kıdeme göre farklılık gösterirken, cinsiyete, eğitim durumuna ve medeni duruma göre farklılık göstermediği görülmüştür. Yine ambulans çalışanlarının motivasyonunu etkileyen faktörlere yönelik algılarının görev türüne, yaşa, eğitim durumu ve kurum içi kıdeme göre farklılık gösterirken, cinsiyete ve medeni duruma göre farklılık göstermediği tespit edilmiştir. Öte yandan ambulans çalışanlarının motivasyonları üzerinde en etkili faktörün örgütsel ve yönetimsel faktörler olduğu, ekonomik faktörlerin ise en az etkiye sahip olduğu görülmüştür. Tartışma – Araştırma sonuçları literatürdeki benzer çalışmalarla paralellik göstermektedir. Ancak cinsiyet, medeni durum ve eğitim seviyesinin motivasyona etkisi nokasında farklı sonuçlar bulan araştırmalar da mevcuttur. Ayrıca, ekonomik faktörlerin diğer motivasyon fakörlerinden daha belirleyici olduğunu tespit eden çalışmalara da rastlanmıştır.Purpose – Emergency ambulance staff is working within the scope of emergency health services provide a vital service. The aim of this study is primarily to reveal the factors that determine the motivation of emergency ambulance workers. In addition, it will be investigated whether the factors affecting the motivation of emergency ambulance workers differ in the context of demographic characteristics. Design/Methodology/Approach- The study was carried out for Istanbul Metropolitan Municipality Hızır Emergency ambulance employees. The main body of the research consists of 14 doctors, 120 paramedics, 144 ATTs and 120 drivers working in 112 Hızır Emergency ambulances affiliated to IMM at 35 stations from Silivri to Kartal in the province of Istanbul. A questionnaire was used as a data collection tool in the research. The questionnaire consists of 56 questions and three parts. SPSS 25 program was used to evaluate the collected data. Results – While the motivation of the ambulance personnel differed according to the type of duty, age and seniority in the institution, it did not differ according to gender, educational status and marital status. Again, it has been determined that the perceptions of the ambulance workers about the factors affecting their motivation differ according to the type of duty, age, education level and seniority in the institution, but not according to gender and marital status. On the other hand, it has been seen that the most effective factor on the motivation of ambulance workers is organizational and managerial factors, while economic factors have the least effect

Sustainability assessment of biomass-based energy supply chain using multi-objective optimization model

In recent years, population growth and lifestyle changes have led to an increase in energy consumption worldwide. Providing energy from fossil fuels has negative consequences, such as energy supply constraints and overall greenhouse gas emissions. As the world continues to evolve, reducing dependence on fossil fuels and finding alternative energy sources becomes increasingly urgent. Renewable energy sources are the best way for all countries to reduce reliance on fossil fuels while reducing pollution. Biomass as a renewable energy source is an alternative energy source that can meet energy needs and contribute to global warming and climate change reduction. Among the many renewable energy options, biomass energy has found a wide range of application areas due to its resource diversity and easy availability from various sources all year round. The supply assurance of such energy sources is based on a sustainable and effective supply chain. Simultaneous improvement of the biomass-based supply chain's economic, environmental and social performance is a key factor for optimum network design. This study has suggested a multi-objective goal programming (MOGP) model to optimize a multi-stage biomass-based sustainable renewable energy supply chain network design. The proposed MOGP model represents decisions regarding the optimal number, locations, size of processing facilities and warehouses, and amounts of biomass and final products transported between the locations. The proposed model has been applied to a real-world case study in Istanbul. In addition, sensitivity analysis has been conducted to analyze the effects of biomass availability, processing capacity, storage capacity, electricity generation capacity, and the weight of the goals on the solutions. To realize sensitivity analysis related to the importance of goals, for the first time in the literature, this study employed a spherical fuzzy set-based analytic hierarchy method to determine the weights of goals