Career effectiveness and its determinants

Study of careers has become an important aspect in the fast changing organizational context. It has come to be increasingly recognized at present, that career management is the responsibility of both the individual as well as the organization. This empirical study tries to understand the important elements of individual and organizational career practices that affect an employee’s career effectiveness. Most of the previous studies have used the objective terms of career success such as remuneration and position as the criterion variable. But since career outcome expectations vary across individuals and also since the concept of career itself has evolved over time, it was decided to use a more comprehensive concept of career outcome namely career effectiveness as the outcome variable. Career effectiveness as defined by Hall (2002) has both long-term orientation such as identity and adaptability as well as short-term orientation such as career attitudes and performance. Further both behavioral aspects such as performance and adaptability and individual subjective aspects such as identity and attitudes make it a more comprehensive way of assessing career outcome. The results of this research study indicate that individual determinants such as career planning and knowledge of organizational politics and organizational level determinants such as training and development support, quality of performance feedback and supervisory support explain significant variances in the determination of employee career effectiveness.

Determinants of Inspection Effectiveness in Software Development: An Empirical Analysis

Software inspections are formal evaluations of the intermediate work products (artifacts) of the development process. These artifacts are examined to ensure that a high quality work-product is delivered to the testers and ultimately to the end-users of the software product. The crucial role of inspections in determining quality of the software makes it important to assess the effectiveness of inspections. While prior research has identified several factors that influence effectiveness of software inspections, our understanding of the influence of team composition (personnel mix and team size) and the type of the inspected artifact (project plan, requirements specification, design document, code) on effectiveness of inspections is minimal. We develop hypotheses for the factors affecting inspection effectiveness and attempt to validate these hypotheses in a field setting. Our preliminary results show that, during early stages of software development, an increase in the proportion of experienced reviewers (with greater domain experience) is associated with both an increase in the total number of defects discovered in the inspection process as well as an increase in the likelihood of detecting high severity defects. However, during later stages, we find that greater pro- gramming experience is associated with both an increase in the total number of defects discovered in the inspection process as well as an increase in the likelihood of detecting high severity defects. These results have important implications for both practice and research

Antecedents of Onshore and Offshore Business Process Outsourcing

This paper proposes a theoretical framework for adoption of onshore and offshore business process outsourcing (BPO) by firms. Our analysis of data from 244 firms publicly traded in the United States indicates that firms with a stronger information technology infrastructure and business process knowledge are more likely to engage in onshore and offshore BPO. We also find a positive association between offshore BPO and cost-cutting business strategy, and between offshore BPO and IT department focus on innovation. This study makes three contributions. First, we integrate multiple streams of literature (transaction cost economics and capabilities) to create a theoretical framework to understand the drivers of BPO. This theoret- ical framework extends the emerging literature on BPO. Second, we establish a link between IT infrastructure and BPO, using contributions from the information systems literature on IT outsourcing and business process management. Third, we distinguish between onshore and offshore BPO, including contributions from the inter- national business literature on internationalization, to identify any differences between onshore and offshore BPO

On the Economies of Scale and Budget Allocations in Information Technology Services Provision

This study reexamines some fundamental questions in the network era of computing using the data after 1995 when firms have made significant investments in newer types of IT systems. Our findings suggest that firms realize some economies of scale in IT services as they grow in size. We also find that the personnel-hardware ratio is not independent of IT budget. Finally, we find that personnel-hardware ratio was declining during 1999-2003 period in response to changes in factor prices of hardware and personnel. We discuss implications of these results for academic research and for managerial practice

The Effects of Information Technology and Service-Oriented Architectures on Joint Venture Value

Alliances represent a variety of governance contexts, and hence provide a rich empirical setting for studying the value-creation mechanisms of Information Technology (IT). We examine the influence of IT investment and flexible IT infrastructure, through Service Oriented Architecture (SOA), in the effect of alliance activity on firm performance. We find that the marginal contribution of each joint venture to intangible firm value increases with investment in IT and in SOA. We also find that the impacts of IT and SOA are greater in the case of joint ventures than in non-equity alliances. Given that the hierarchical controls built into joint ventures may be offsetting many of the transaction and coordination costs inherent in joint venture activities, our results suggest that IT and SOA, through enhancement of flexibility, are likely to be reducing the costs of reconfiguration of firm resources. We test our hypotheses using data from 375 firms that are publicly listed in the United States and that span multiple industries; these firms have collectively engaged in more than 8,000 alliances over a period of 10 years

Effect of Website Characteristics on Consumer Behavior: A Multilevel Analysis

This paper uses a hierarchical linear modeling approach to examine factors that affect Website effectiveness from a customer viewpoint. Use of hierarchical linear modeling allows analysis of multilevel and cross-level interactions that have not been explicitly considered in previous research. Our preliminary analysis of online Web survey data suggests that the relative importance of different Website features may vary depending on the domain in which Websites are nested

Organizational Learning and Capabilities for Onshore and Offshore Business Process Outsourcing

This paper identifies and analyzes firm-level characteristics that facilitate onshore and offshore business process outsourcing (BPO). We use organizational learning and capabilities to develop a conceptual model. We test the conceptual model with archival data on a broad cross section of U. S. firms. Our empirical findings indicate that firms with experience in onshore information technology (IT) outsourcing and capabilities related to IT coordination applications and process codification are more likely to engage in BPO, and firms with experience in internationalization are more likely to engage in offshore BPO. We also find that IT coordination applications have a greater impact on onshore BPO than on offshore BPO, and the effect of process codification is partly mediated through IT outsourcing

A Field Study of RFID Deployment and Return Expectations

Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper proposes a theoretical framework for RFID adoption and benefits, and tests the framework using data on U.S. firms. Our analysis suggests that there is a positive association between information technology (IT) application deployment and RFID adoption. We find that RFID implementation spending and partner mandate are associated with an expectation of early return on RFID investment, and a perceived lack of industry-wide standards is associated with an expectation of delayed return on RFID investment. These results suggest that firms with broad IT application deployment and a critical mass of RFID implementation spending are more likely to report early returns from RFID deployments. This paper extends previous research to understand the relationship between organization characteristics and adoption and expected benefits of the emerging RFID technology