Plugging the holes: Identifying potential avenues and limitations for furthering Dutch civil society contributions towards flood resilience

Abstract Climatic changes can cause unpredictability in flood regimes that traditional flood risk management (FRM) approaches may struggle with. Therefore, flood resilience is seen as a supplementation to these approaches, putting a larger emphasis on flood acceptance and minimising consequences. An (emergent) group contributing towards flood resilience is civil society. This paper examines how civil society contributions can be furthered and guided in the Netherlands as well as exploring potential limitations in doing so. To achieve this, England is used as a good practice example due to a more developed and defined role for civil society being present here. Data were collected on both actual (England and the Netherlands) and potential (The Netherlands) civil society contributions. These were compared to identify potential avenues for Dutch civil society contributions to flood resilience that can be further investigated. The research shows that the most promising avenues are improving advocacy from citizens, improving local flood awareness and developing relationships between FRM authorities and existing citizen groups that can be harnessed and mobilised to support flood resilience. Additionally, the research also provides insights into potential limitations for transferring resilience approaches from one context to another beyond the cases discussed in this publication

Deliverable 3.1. Field trial framework for the use of knowledge concerning climate adaptation measures and their implementation

This field trial framework aims to ensure that the various field trials at the EVOKED case study sites are carried out, as much as possible, in a consistent manner such that they may be cross compared, and lessons may be drawn. We do so by describing a framework using the key aspects of EVOKED: • Climate services: the service of providing climate information in such a way that it supports decision-making, as well as benefiting society. Examples of such services are projections, trends, economic analysis • Living Lab approach: an action-oriented research approach with committed stakeholders who actively participate in a real-life test and experimentation environment (i.e. laboratory) to test hypothesis, in this case hypotheses concerning climate services as well as coming up with solutions for complex problems such as climate adaptation or risk and uncertainty assessments. • Information: the creation of information from climate data so that it becomes meaningful, useful for stakeholders and end-users in making decisions. A series of hypotheses are formulated for each of these key aspects to translate the theoretical concepts into a field trial framework. Thus the goal of the field trials is to find ways in which climate information meets the needs of the end-EU, Horizon Europe European Research Area for Climate Services JPI Climate The Research Council of Norway Federal Ministry of Education and Research (Germany) NWO FORMA

Deliverable 3.3. Reports on execution of field trails at each case study site

The main objective of the field trials was to bring into practice the key aspects of EVOKED: the focus on climate services, the Living Labs approach, and the information design of the selected climate services for each of the EVOKED case study sites (Deltares, 2019). To support comparing the outcomes of these case studies, Deliverable 3.2 (Deltares, 2020) was developed to create a framework to structure the data that has been collected in the case studies as well as to draw lessons and conclusions based on a case comparison. The final objective as presented in the present report is “a systematic evaluation of the climate information designs and thus of the communicative qualities of currently used climate services; insight into the different information needs, perceptions of risk and uncertainty, and the responsibilities and roles of different stakeholder groups; a set of visualization principles and visualization strategies for stakeholder specific climate services.” (Deltares, 2019, p.17).EU, Horizon Europe European Research Area for Climate Services JPI Climate The Research Council of Norway Federal Ministry of Education and Research (Germany) NWO FORMA

Deliverable 3.2. Capacity building material for the field trials

In Deliverable 3.1 (Deltares, 2019) the theoretical background, research questions, hypotheses (also summarized in Section 2 of this document) and overall method have been described. This deliverable focuses on the workflow in the field trials and provides capacity materials (templates) to carry out the research. The workflow and templates are meant to help to: 1. Select the climate service(s) that will be adapted for the EVOKED project; 2. Identify ‘usability-gap(s)’ between the information given by the climate service(s) and the information needs of the end-user(s); 3. Think about a new, improved information design (i.e. the way in which information is presented – for a more elaborate explanation on the concept we refer to Deliverbale 3.1 (Deltares, 2019) of the selected climate service(s) to help bridge the aforementioned ‘usability-gap’ through the way information is presented to the user of the climate service(s); 4. To test the new information design (as an experiment). Finally, this document aims to create a coherent data management structure by using the same templates for each case study location. This enables both the cross-comparison between the case studies and the overall analysis regarding EVOKED-hypotheses.EU, Horizon Europe European Research Area for Climate Services JPI Climate The Research Council of Norway Federal Ministry of Education and Research (Germany) NWO FORMA

Stakeholder evaluation of the co-production process of climate services. Experiences from two case studies in Larvik (Norway) and Flensburg (Germany)

publishedVersio

Mind the Gap: Towards a Typology of Climate Service Usability Gaps

Literature on climate services presents a large diversity of different services and uses. Many climate services have ‘usability gaps’: the information provided, or the way it is visualized, may be unsuitable for end users to inform decision-making processes in relation to adaptation against climate change impacts or for the development of policies to this end. The aim of this article is to contribute to more informed and efficient decision-making processes in climate adaptation by developing a typology of usability gaps for climate services. To do so, we first present and demonstrate a so-called ‘climate information design’ (CID) template with which to study and potentially improve the visual communicative qualities of climate services. Then, two climates services are selected for a further, qualitative explorative case study of two cases in the north and south of the Netherlands. A combination of focus group sessions and semi-structured interviews are used to collect data from Dutch governmental stakeholders as well as private stakeholders and NGOs. This data is then coded to discover what usability gaps are present. We then present twelve different types of usability gaps that were encountered as a typology. This typology could be used to improve and redesign climate service