A new look at HRM practice and its Relationships to employees' attitudes: A comparison of public and private Sector in Malaysia.

The research project explores employees understanding of HRM practice in the workplace. HRM practice has gained amplified interest in the management field due to its impact on employees' work related attitudes and behaviors. Even though organizations provide employees with its HRM practice, the expectation is to keep employees motivated and productive. How HRM practice impacts on the different forms of employees work related attitudes and behaviors in different sector is not clear. Past researchers showed evidence linkages between HRM, employees' level of commitment and their turnover intention. We propose that HRM practice influences employees work related outcomes in both public and private sector in different ways. Seven component of HRM practice namely job design,HR planning, recruitment and selection, training and development, compensation and performance management and employee relations have been chosen a focal point to investigate the above relationship. Data was collected through self administered questionnaire distributed to both public and private sector. The results indicate HRM practices have a significant influence on employees work outcome.HRM in both public and private sector differ significantly.Finally implication of the findings limitation and future direction are discussed

STUDY ON THE FIDUCIARY ACCOUNTABILITY, SUSTAINABLE BUSINESS GROWTH IN THE LISTED COMPANIES AND SMEs

Purpose of study: In this study, fiduciary accountability and sustainable business growth are examined. There is an inadequate study on the fiduciary accountability of directors in which directors are accountable for their actions such as approving expenditure on innovation, which results in low profit. As such this study will look into the innovation and sustainable business growth and how the fiduciary accountability of directors moot innovation technologically, encouraging innovative knowledge through social-media among the employees, product innovation to meet customers’ needs and, ensuring sustainable business growth. Methodology: In order to have more reliability of the aforesaid a comparative study is made between one of the public listed companies and SMEs. Semi-structured interview methods are used in which open-ended questions are preferred to find out the particular areas. Results: The results show that this study has triggered academic vigour in the future because of the new concept of “fiduciary accountability”, which is introduced in this literature. Applications of this study: It has practical significance for corporations, directors, and academicians on fiduciary accountability of directors in harnessing profit to the corporation and enduring sustainable business growth. This is necessitated by the current trade restrictions. Novelty/Originality of this study: This study on fiduciary accountability in relation to sustainable business growth is not scholarly explored and any study would go a long way in academic pursuance

Fairness Of Human Resource Management Practices, Leader-Member Exchange And Organizational Commitment

The purpose of this research was to test the hypothesis that relations between fairness perception of human resource management (HRM) practices and organizational commitment are affected by the quality of leader-member exchange (LMX). Specifically, we predicted the unique (positive) contribution of fairness perception of HRM practices and LMX as well as their interaction to organizational commitment. A sample of 224 managers was drawn from nine diverse multinational, manufacturing companies located in Northern Malaysia. Participation in the research was voluntary. Data were gathered by means of a survey questionnaire that consisted of a series of psychometrically sound scales to assess the employed variables in the study. Hierarchical multiple regression results provided support for the direct impact of fairness perceptions and LMX on each component of commitment. But significant interactions were convincingly evident only in the case of affective commitment. These interactions suggest that the impact of fairness perceptions of HRM practices on affective commitment is not unconditional. Key implications of the survey findings both for theory and practice are discussed, potential limitations are specified, and directions for future research are suggested

Service Quality Dimension and Customers' Satisfaction: An Empirical Study of Tesco Hypermarket in Malaysia

With the rapid growth of the hypermarket industry in Malaysia, it is hard to investigate customers' preferences towards a particular hypermarket. Increasing competition is shrinking the customer base further. Tesco Hypermarket has been one of the leading hypermarkets in Malaysia for years. This study investigates the customers' satisfaction towards the service quality dimension of the Tesco Hypermarket in Malaysia. In this study, the service quality of tangibles, reliability, responsiveness, assurance, and empathy are employed. The process of evaluating service quality was performed quantitatively, with a total of 300 customers participating in our questionnaire. A SERVQUAL questionnaire has been structured to measure the impact of service quality dimensions on customer satisfaction. The study’s findings suggest that all the gap scores are negative, explaining that the expectation of customer satisfaction regarding the hypermarket is higher than their perception

Creating A Better Competitive Edge Through Environmental Sustainability: A Case Study of Panasonic

This paper investigates Panasonic's strategies for its better competitive edge through environmental sustainability. The study analyzed the data collected from the company's websites, customers' personal experiences, and questionnaires. The surveys on customers' feedback on Panasonic products and services were carried out. This study's literature contribution value lies in its investigation of how Panasonic's environmental sustainability has led the company to a competitive advantage. The findings of this paper have significant importance since people today are more concerned about environmental sustainability. Strategies and practices that create a sustainable world economy were discussed

Save Environment by Replace Plastic, The Case of PepsiCola

Pepsi-Cola is one of the largest multinational food and beverage brand in the world. In 1902 Pepsi-Cola Company was founded in the United State. It has continuously developed during the past 118 years. Our Report is about replacing Plastic bottle to Reusable Plastic to develop and change the company product to be better. The issue of environmental pollution especially plastic pollution is becoming serious; it is damaging the ecological environment. This had triggered the attention of organization on the environment and some of them take their responsibility to work hard on sustainability a strong environmental profile

The Key Success Factors of Fraser & Neave (F&N)

This study aims to examine the key factors that drive the success of Fraser & Neave (F&N). The data collection was by referring to the company’s official website and other related websites. Identified key success factors are innovation, consumer’s health and safety, creating value for society, talent management, and sustainable sourcing. These empirical findings provide new insights for the management of F&N about the antecedents of governing talent development. This study also provides a breakdown of F&N's strategic pillars and factors affecting those strategies, which can be utilized by management for future decision making to achieve their goals

An Analysis on Organizational Behaviours Model of Intel (M) Corporation

Models are frameworks or possible explanations why do people behave as they do at work.1 There are so many models in an organization. Different results across the organizations are caused by different in the models of organizational behaviour. The basic model of this paper is to know more about how organizational behaviour influences the Intel (M) Corporation based on the organizational behaviour model. Furthermore, this paper aims to have insights about the employees in Intel (M) Corporation which will be influenced by surroundings no matter from physically or psychologically including how company facilities and services influences the organizational behaviour in Intel (M) Corporation or the influence of motivation among employee and company performances. This paper contains a phone interview with one of the managers in Intel (M) Corporation, an American multinational technology company with its Malaysia main headquarter located in Penang to get more about the internal issues regarding organizational behaviour in the company such as overcoming of stress, design of a decision and also company culture and structure. Intel (M) Corporation has turned to be a splendid company in its working environment with both internal and external supports received from employees and the community. We will learn about the influences of Organizational Behaviours towards a company community based on Organizational Behaviour models

How Organizational Management Affect Employees’ Motivation and Service Quality: A Study of Kentucky Fried Chicken (KFC)

This study aims to determine how organizational management affects organization’s employees, their motivation and service quality they deliver to the customers. This research was conducted on a world-famous Restaurant Chain - Kentucky Fried Chicken. KFC is a subsidiary of Yum! Brands, the world’s most popular chicken restaurant chain. KFC has been serving Finger Lickin’ Good Chicken since 1930 and has settled itself in 118 countries all over the world with a total of 18,875 restaurants. KFC is recognized for its high customer satisfaction. It is proven that how management treats their workers can affect their worker’s motivation and company’s service quality. A positive attitude of management towards workers might result in higher motivation which contributes to greater performance along with high quality of service. The study comprises of both primary and secondary data to obtain the relevant information & findings