S-D logic-informed customer engagement: Integrative framework, revised fundamental propositions, and application to CRM

Advance online in 2016</p

Actor value formation in Airbnb : insight from multi-source data

202208 bcchAccepted ManuscriptSelf-fundedPublishe

Modeling precursors of impulsive tourist shopping behavior : evidence from long-haul Chinese outbound tourists

202401 bckwAccepted ManuscriptOthersCollege of Hospitality, Retail and Sports Management at the University of South CarolinaPublishedGreen (AAM

Consumers’ experience with hospitality and tourism technologies : measurement development and validation

202305 bckwSelf-fundedPublished36 month

Colorectal cancer screening behaviour and associated factors among Chinese aged 50 and above in Hong Kong - A population-based survey

Purpose: This study reports the uptake rate of colorectal cancer screening among Chinese people aged 50 or above and the identified factors associated with the likelihood of undergoing such screening. Methods: A cross-sectional population-based telephone survey was conducted in Hong Kong during the period 2 to 28 May 2007. The survey covered demographics, perceived health status and susceptibility to cancer, utilisation of complementary medicine, family history of cancer and cancer screening behaviour. Results: The survey was completed by 2004 Hong Kong Chinese residents aged 50 or older (response rate = 66.6%). The uptake rate of a fecal occult blood test and a colonoscopy was 12% and 19% respectively. Factors associated with colorectal cancer screening behaviour included: male participants, ex-smokers, with cancer or other serious disease, a family history of cancer, perceived health status fair or poor, regular visits to a doctor to look after health, and utilisation of complementary medicine. Conclusions: The uptake rate of this study population was low though an increasing trend did appear. Heath education and promotion programmes may focus on these identified factors to facilitate colorectal cancer screening in a Chinese population. © 2011 Elsevier Ltd.link_to_subscribed_fulltex

Colorectal cancer testing and associated factors among older Chinese adults

Letter to the Editorlink_to_subscribed_fulltex

Sharing Economy: A Business Perspective

The developments in information technology on the one hand, and the reduced purchasing power of many people due to the global crisis as well as the increasing sustainability concerns on the other hand, have contributed in recent years to the creation of a multitude of Internet-enabled peer-to-peer platforms and the consequent rise of a new paradigm of economy, namely the sharing economy. Under this paradigm, consumers on a massive scale share and make use of underutilized resources upon payment. In this chapter, we present an overview of the sharing economy phenomenon from a business perspective by identifying the major factors guiding its emergence and growth, by presenting some important business principles that characterize the sharing economy and a classification of business models utilized in this context, together with the major revenue streams associated with them. Our general overview can be useful to researchers and practitioners to gain initial understanding of the sharing economy, its causes and effects from a business perspective

Review of social media’s influence on Airbnb accommodation’s booking intention

The impact of social media on the tourism industry has great significance for all stakeholders. The purpose of this paper is to highlight and comprehend how social media’s (Social Networking and Review Sites) influences accommodation’s booking intention, with regards to Airbnb accommodation. To achieve the purpose, the paper focuses on exploring the scope of social media, comprehending the different levels of exposure or usage of social media by different generations, and analyzing the influence of social media in booking Airbnb accommodations. Through these objectives, it intends to emphasize the role of social media in the tourism industry, as well as brings out the benefits for tourists across the globe. This research expresses the factors that are considered to influence Airbnb booking intention through a conceptual framework. In analyzing the scope of choosing Airbnb as a traveler’s accommodation, this study also demonstrates that social media is a useful tool in improving not only the quality of business but also increasing the revenue