An empirical study of the overall satisfaction of hospitality students towards library services

Abstract: The purpose of this study is to identify the significant dimension of LibQUAL+ that has a greater influence on hospitality students’ satisfaction towards the quality of the overall service provided by a library. Authors of this study have used a modified (a shorter performance-only) LibQUAL+ tool to measure the perceived service quality of a library. The data for this study is collected from both graduate and post-graduate students from a single hospitality institute in Karnataka, India. The regression analysis is used to test the hypotheses. “Affect of Service” emerged as a significant dimension accounting for hospitality students’ satisfaction. The study gives practical insights to library managers about students’ perceptions of service quality for improved decision-making and helps them to reallocate human resources effectively by identifying the most important predictor of library service quality

Evaluation of Students’ perceptions of library service quality using LibQUAL model: The case study in Hospitality Institute in India

The purpose of this study is to evaluate the hospitality students’ perception of library service quality provided by the institute using a well-known measurement model LibQUAL. A structured questionnaire with 22 items on three dimensions of LibQUAL was distributed to undergraduate (UG) and postgraduate (PG) students using Google forms. The mean differences between the UG and PG were analyzed using independent sample t-test. The findings suggest that there is a significant difference in the mean perception of undergraduate and postgraduate students about the library services provided by the institute. This study provides practical insight to library managers about the perception of services provided. The library administrators need to take note of these differences in the perception and bring the necessary changes in their standard operating procedure to improve the quality of services provided

Tourist’s Motivation and Behavioural Intention to Visit a Religious Buddhist Site: A Case Study of Bodhgaya

The purpose of this study is to identify the motivation factors and investigate their impact on the behavioural intention of pilgrims at Bodhgaya, one of the most prominent Buddhist religious sites in India. To achieve this objective, 28 religious motivational items were identified based on previous studies and subjected to exploratory factor analysis (EFA). The EFA resulted in a three-factor model, which was further tested using confirmatory factor analysis. The identified religious motivational factors were religious belief, service quality and history, architecture and cultural aspects of religious sites. The role of these motivational factors and their influence on behavioural intention was further tested using structural equation modelling. The findings of the study reveal that service quality is a primary motivational factor affecting behavioural intention of religious tourists at Bodhgaya, followed by religious belief. However, history, architecture, and cultural aspects of Bodhgaya had no significant influence on behavioural intention of tourists. The study recommends that service providers at this destination need to pay more attention to enhancing service quality

The Centrality of Religious Festival Experience and Satisfaction on The Subjective Well-Being of Visitors: Evidence from Udupi Paryaya Festival

Themed public celebrations, known as festivals, that explore and promote different aspects of local culture contribute significantly to the economic and social well-being of regions. They provide a distinctive image to the place and create a unique, shared, and memorable experience (ME) for visitors. In India, large-scale festivals represent a source of social interaction that generates positive socio-cultural, hedonic, and functional benefits, which are believed to increase happiness and, subsequently, subjective well-being. This paper explores the religious essence of the historic sacred religious site in Udupi, Krishna Matha. To do so, it examines visitors’ ME from attending a unique biennial religio-cultural festival known as Paryaya. The quantitative study investigates the impact of ME on subjective well-being (SWB) and the mediating role of satisfaction on this relationship. The study results show that ME has a significant influence on satisfaction and SWB. This study is one of the first in the indigenous tourism literature to test a framework that characterises the relationship between ME, satisfaction, and SWB of visitors in a religious festival setting. It provides a new perspective from which festival organisers and tourism policymakers at the local and state government levels can respond to visitors’ needs and plan for the sustainability of such mega-events. Locally, organisers and managers of Krishna Matha may focus on continuing their profile-raising outreach efforts on behalf of the location

Digital gender divide and adoption of open educational resources

This study aimed to understand the differences in the perception of male and female students in adopting Open Educational Resources based on the Technology Acceptance Model. A quantitative survey method was adopted to collect data from 322 students enrolled in a private university in Karnataka, India. Except for registering and enrolling on OER sites, the study did not find any digital gender differences in terms of usefulness, ease of use, and behavioral intention in adopting OERs among students

Evaluation of Students’ perceptions of library service quality using LibQUAL model: The case study in Hospitality Institute in India

The purpose of this study is to evaluate the hospitality students’ perception of library service quality provided by the institute using a well-known measurement model LibQUAL. A structured questionnaire with 22 items on three dimensions of LibQUAL was distributed to undergraduate (UG) and postgraduate (PG) students using Google forms. The mean differences between the UG and PG were analyzed using independent sample t-test. The findings suggest that there is a significant difference in the mean perception of undergraduate and postgraduate students about the library services provided by the institute. This study provides practical insight to library managers about the perception of services provided. The library administrators need to take note of these differences in the perception and bring the necessary changes in their standard operating procedure to improve the quality of services provided

Self-efficacy as an antecedent to students’ behavioral intention to use the Internet for academic purposes: A structural equation modeling approach

This study is based on the technology acceptance model by integrating the internet self-efficacy (ISE) as an antecedent to determine students’ behavioral intention (BI) in adopting internet for their scholarly activities. To achieve this objective a structured questionnaire composed of 26 items that represented five constructs, namely, perceived usefulness (PU) perceived ease of using (PEOU), Attitude towards using internet (ATI) behavioral intention towards internet (BI), and Internet self-efficacy (ISE) were distributed among four-hundred and forty-eight students from technical; management and health science stream. The data is further analyzed using structural equation modeling. The findings of the study suggest that ISE has a significant influence on PEOU. Students with high self-efficacy find it easy to use the internet and thus develop a positive attitude towards the internet. Findings of this study stress on both online and offline internet literacy training program for the students to enhance their ISE for effective and efficient use of the internet in an e-Learning environmen

Wine consumer behavior New

This is bibliographical data retrieved from the Scopus database. </p

PRISMA checklist for Wine Consumer Studies: Current Status and Future Agendas

PRISMA Checklist for Wine Consumer Studies: Current Status and Future Agendas</p

LibQUAL+® based Importance-Performance Matrix Analysis for assessing library service quality: A case study of private engineering institute in India

The main purpose of this study was to measure the strengths and weaknesses of library services using Importance-Performance Matrix Analysis (IPMA). It also intends to identify the critical areas of the library within the three dimensions of LibQUAL+® based on student feedback. Data were collected from students at a private engineering institute in India, using a structured questionnaire to achieve these objectives. Respondents rated the importance and performance of library services on the three dimensions of LibQUAL+®: affect of service (AOS), information control (IC), and library as a place (LP) on a 7-point Likert scale. It is then analysed using IPMA to identify the strengths and weaknesses of the library services. The findings suggest that LP was the most essential and well-performing dimension in the library context. IC is the most important, but poorly performing dimension; therefore, strategies are recommended to ensure the effectiveness of the service. The findings of this study would help library administrators, and policymakers formulate appropriate fund allocation/reallocation based on user requirements. The integration of IPMA and LibQUAL+® in measuring library service quality is a significant contribution of this study to LibQUAL+® literatur