7 research outputs found

    Analisis Stakeholder di Wilayah Operasional Perusahaan Pertambangan Migas

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    Mining companies, such as oil and gas mining, are categorized as having a very risky impact on the environment and surrounding communities. For this reason, mining companies are encouraged to identify stakeholders in the company's operation area, and then communicate and strategize with these stakeholders to mitigate the impact that may arise from the company's operations. Stakeholder analysis approaches are often used to identify stakeholders. In addition, stakeholder analysis also provides an overview of the attributes of each stakeholder related to power, influence and legitimacy. Qualitative methods are used in research based on interviews and observations with all parties related to the operations of oil and gas companies. Through this method, stakeholders are identified in the community, local government and internal oil and gas mining companies. Each identified stakeholder was also analyzed for each attribute, and research finds that each stakeholder has different attributes. Stakeholder attributes affect the position of these stakeholders, and surely affect the relationship between these stakeholders and other stakeholders. The research concludes that a different approach strategy is required from each stakeholder based on the attributes possessed by these stakeholders.   Abstrak Perusahaan pertambangan, seperti pertambangan minyak dan gas dikategorikan memiliki dampak sangat beresiko terhadap lingkungan dan masyarakat sekitar.  Untuk itu perusahaan pertambangan didorong untuk mengidentifikasi para pemangku kepentingan (stakeholder) yang berada di wilayah operasi perusahaan tersebut, dan selanjutnya melakukan komunikasi dan strategi dengan stakeholder tersebut untuk memitigasi dampak yang mungkin ditimbulkan dari operasional perusahaan.  Analisis pendekatan stakeholder sering digunakan untuk megidentifikasi para pemangku kepentingan. Selain itu, analisis stakeholder juga memberikan gambaran tentang atribut dari setiap stakeholder terkait dengan kekuasaan, pengaruh, dan legitimasi.  Metode kualitatif digunakan dalam penelitian dengan berdasarkan wawancara dan observasi dengan seluruh pihak yang terkait dengan operasional perusahaan migas.  Melalui metode ini, teridentifikasi stakeholder yang terdapat di masyarakat, pemerintah daerah dan internal perusahaan pertambangan migas. Setiap stakeholder yang teridentifikasi juga dianalisis setiap atributnya, dan ditemukan bahwa setiap stakeholder memiliki atribut yang berbeda-beda. Atribut stakeholder mempengaruhi posisi stakeholder tersebut, dan tentunya mempengaruhi hubungan stakeholder tersebut dengan stakeholder lainnya.  Penelitian memberikan kesimpulan bahwa diperlukan strategi pendekatan yang berbeda dari setiap stakeholder berdasarkan atribut yang dimiliki oleh stakeholder tersebut.  Kata kunci: Analisis Stakeholder, Perusahaan Migas, Kekuasaan, Legitimasi, Urgensi

    Analisis Nilai Manfaat Ekonomi Program CSR dan PKBL PT. Bukit Asam (Tbk.)

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    Corporate Social Responsibility (CSR) is a form of social responsibility from the business to also care about the conditions of the social environment around it. In this concept, businesses are not only required to realize their economic responsibilities in fulfilling the production of goods and services but are also asked to care about aspects of social and environmental responsibility affected by these production activities. PT. Bukit Asam (Tbk) (PTBA) as one of the companies engaged in coal mining in Muara Enim district, is also inseparable from the responsibilities that have been mandated in the form of related regulations and laws. PTBA as a BUMN is also mandated to implement the Partnership and Community Development Program (PKBL), which is also a form of CSR programs. In its implementation, if it is associated with the mandate of CSR and PKBL regulations, it is appropriate for the CSR-PKBL program not only to measure its business benefits, both in terms of the company's reputation, but also to continue to operate to the marketing aspects. However, CSR and PKBL must be able to provide economic benefits to the recipient community. For this reason, this study presents how the perspective of the community in seeing the CSR-PKBL program that has been conducted by PTBA to the community in Muara Enim Regency. The study was conducted in communities in 17 villages in 3 sub-districts identified as having received the CSR-PKBL program from 2014-2015. This study is useful for companies to provide a direction to the future CSR-PKBL program, and also to local governments to formulate policies related to the implementation of CSR-PKBL as mandated by law

    Perbandingan Metode Backpropagation dan Learning Vector Quantization (LVQ) Dalam Menggali Potensi Mahasiswa Baru di STMIK PalComTech

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    The Research aimst to compare backpropagation and Learning Vector Quantization (LVQ) methods in exploring the potential of new students at STMIK PalComTech. Comparisons in this study involve four input variables used which consist of four basic subjects of informatics engineering and information systems (math, basic programming, computer networks and management bases) which then make informatics techniques and information systems as outputs, to get the accuracy level high in this study, the researchers used several variations of parameters which eventually produced the best accuracy of the two methods. From 120 data tested using variations in test data and training data which are then processed using variations in the learning rate parameters and epochs. From the test results obtained the level of accuracy of pattern recognition in the backpropagation method is 99.17% with a learning rate variation of 0.1 and epoch 100, the learning vector quantization method has an accuracy rate of 96.67% with a variation of learning rate 1 and epoch 20 From the results of the comparison the Backpropagation method is superior in terms of accuracy so that it becomes the right method to use in exploring the potential of new students at STMIK PalComTech

    NEED ANALYSIS OF NON-PERMANENT EMPLOYEES WITH FULL TIME EQUIVALENT (FTE) METHOD

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    Perencanaan pegawai, terutama Pegawai Tidak Tetap (PTT), diperlukan agar jumlah pegawai sesuai dengan beban kerja dan tidak memberatkan anggaran sebuah organisasi. Salah satu metode yang digunakan untuk perencanaan pegawai berdasarkan analisis beban kerja adalah dengan menggunakan metode Full Time Equivalent (FTE), yaitu dengan memperkirakan perhitungan waktu yang dibutuhkan untuk menyelesaikan tugas-tugas suatu jabatan. Metode ini dipakai untuk menganalisis kebutuhan pegawai pada Dinas Perumahan Rakyat, Kawasan Pemukiman dan Pertanahan pada Pemerintah Kabupaten Banyuasin. Sumber data berasal dari interview informan yang mewakili setiap bidang untuk mengidentifikasi dan menentukan aktivitas-aktivitas dalam suatu tugas dan waktu yang digunakan untuk tugas tersebut. Hasil penelitian menunjukan bahwa jumlah PTT terlalu banyak dan jumlahnyapun tidak terdistribusi dengan baik disetiap bidang. Penelitian ini memberikan rekomendasi bagi pimpinan untuk mengambil keputusan terhadap jumlah pegawai tidak tetap di organisasi ini

    Evaluasi Website Pemerintah Kota Prabumulih Melalui Pendekatan Website Usability Evaluation (Webuse)

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    Kemajuan teknologi informasi dan komunikasi berperan penting pada pelaksanaan egovernment. Tujuannya adalah agar hubungan-hubungan tata Pemerintahan (governance) yang melibatkan Pemerintah, swasta dan masyarakat dapat tercipta sedemikian rupa sehingga lebih efektif, efisien, produktif dan responsif. Kota Prabumulih merupakan salah satu Daerah Otonom yang ada di Indonesia yang telah mengimplementasikan e-government melalui website, dengan alamat www.prabumulih.go.id. Penelitian ini mengacu pada pendekatan Website Usability Evaluation (WEBUSE) untuk mengevaluasi usability pada website Pemerintah Kota Prabumulih dengan dimensi Content, OrganisationandReadibility, Navigationand Link, User Interface Design serta Performanceand Effeciveness. Website Usability Evaluation (WEBUSE) berfokus pada pengembangan sistem evaluasi usability berbasis web dengan pendekatan tindakan subyektif yang melibatkan partisipasi dari pengguna untuk memberikan penilaian pada sebuah website. Pengembangan pendekatan Website Usability Evaluation (WEBUSE) sebagai standar pengukuran usability, dengan metode evaluasi kuisioner berbasis web yang memungkinkan pengguna untuk menilai usability dari website yang akan dievaluasi Tujuan dari penelitian ini adalah untuk mengetahui tingkat usability dari website Pemerintah Kota Prabumulih agar Pemerintah Kota Prabumulih dapat memberikan pelayanan yang optimal kepada pengguna

    The KUALITAS PELAYANAN ADMINISTRASI KEPEGAWAIAN DINAS PENDIDIKAN PROVINSI SUMATERA SELATAN

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    This study aims to determine the assessment of the quality of administration staff services at the Education Office of South Sumatra Province (Dinas Pendidikan Provinsi Sumatera Selatan) based on the analysis results of five dimensions of service quality in the SERVQUAL (service quality) model, named Tangible (Physical Evidence), Empathy (Care), Realibility, Responsiveness (Quick Response) and Assurance (Certainty). The collected data was analyzed using a questionnaire in the form of a SERVQUAL scale that describes the gap (GAP) of the expected service quality between expectations and reality (perceptions) received by the Educators and Education Personnel of the South Sumatra Province Education Office. The results of the study indicate that the quality of personnel administration services has not been a satisfactory because of the dimensions that have a minus or negative value, named: Realibility -0.15 and Responsiveness -0.46. Therefore, the South Sumatra Provincial Education Office(Dinas Pendidikan Provinsi Sumatera Selatan) needs to improve the quality of administrative services so that it is optimal and changes the gap to a positive value. Recommendations for improvement are made using the Fishbone Diagram and the Kaizen 5W 1 H method. The fishbone chart is useful for showing the main factors that affect quality and have an impact on service quality. If the problems and causes are known for certain, then the corrective actions and steps will be easier to conduct. To create a Fishbone Diagram, the Kaizen Method Tools are used by asking several questions on the basis of 5W + 1H (what, who, why, where, when and who). Keywords: : SERVQUAL, GAP analysis, Administrative Services Abstrak Penelitian ini bertujuan untuk mengetahui penilaian kualitas pelayanan administrasi kepegawaian Dinas Pendidikan Provinsi Sumatera Selatan didasarkan pada hasil analisa lima dimensi kualitas jasa dalam model SERVQUAL (service quality) yaitu Tangible (Bukti Fisik), Emphaty (Kepedulian), Realibility (Keandalan), Responsiveness (Keandalan/Cepat Tanggap) dan Assurance (Kepastian). Data yang terkumpul dianalisa menggunakan kuesioner berupa skala SERVQUAL yang menggambarkan kesenjangan (GAP) kualitas pelayanan yang diharapkan antara  (ekpetasi) dan kenyataan (persepsi) yang diterima oleh Tenaga Pendidik dan Tenaga Kependidikan Dinas Pendidikan Provinsi Sumatera Selatan. Hasil penelitian menunjukkan bahwa kualitas pelayanan administrasi kepegawaian belum memuaskan karena ada  dimensi  yang bernilai minus atau negative yaitu : Realibility -0,15 dan Responsiveness -0,46. Oleh karena itu Dinas Pendidikan Provinsi Sumatera Selatan perlu meningkatkan kualitas pelayanan administrasi agar optimal dan merubah Gap menjadi bernilai positif. Rekomendasi perbaikan dilakukan dengan Diagram Fishbone dan Metode Kaizen 5W 1 H. Diagram tulang ikan (fishbone chart) berguna untuk memperlihatkan faktor-faktor utama yang berpengaruh pada kualitas dan mempunyai akibat pada kualitas pelayanan. Apabila masalah dan penyebab sudah diketahui secara pasti, maka tindakan dan langkah perbaikan akan lebih mudah dilakukan. Untuk membuat Diagram Fishbone digunakan Tools Metode Kaizen yaitu  dengan teknik bertanya dengan pertanyaan, dengan dasar 5W+1H  yaitu what, who, why, where, when dan who. Kata Kunci: SERVQUAL, GAP analysis, Pelayanan Administrasi

    Functional Instructor Needs for Application of General Services Agency

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    We determined the number and strategy of instructors functional needs for now and projections in the next five years in the Politeknik Penerbangan Palembang using the Load Analysis method Work and Comparison Ratio. We obtained the data from documentation of Balai Diklat Penerbangan Palembang and then analyzed using the workload analysis method and comparison ratios to find out the number of instructors’ needs for now and 5 five years later. The results obtained indicate that the number of instructors currently and future is less than the needs and the strategies that can be taken to overcome are mutations, internal and external recruitment, and preparation of Standard Operating Procedure related to the training of instructors. This paper contributed to official management to develop instructors based on the needs
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