Change in affective well-being on change in perceived job characteristics: The mediating role of hope

Research on occupational health has consistently shown that job characteristics and personal resources predict employee well-being. Building on the associative network theory, we claim that – vice versa – well-being is likely to affect the perception of job characteristics and personal resources. The aim of this study was to expand the literature on job characteristics, personal resources, and employee well-being (1) by taking a reversed causation perspective and (2) by investigating the dynamic nature of these relations in a latent change model. More specifically, we hypothesized that baseline levels and change in affective well-being are related to change in emotional demands and autonomy, two core job characteristics for our sample of psychotherapists. In addition, we explored the mediating role of hope as a personal resource in this process. A total of 326 psychotherapists participated in a two-wave online survey with a 5-month time lag. Results revealed that baseline levels of and change in affective well-being were associated with change in emotional demands. Furthermore, change in hope mediated the effect of change in affective well-being on change in autonomy. In conclusion, the results show that affective well-being can mark a starting point for building personal resources and changing employees' perceptions of their job characteristics.Peer Reviewe

Examining Nonlinear Effects of Crafting Social Resources on Work Engagement – the Moderating Role of Exhaustion

Crafting social resources is a job crafting strategy that implies changing one’s social job resources to improve person-job fit and work-related well-being. Previous research has mostly assumed a resource-generating nature of crafting social resources and investigated the linear positive effects of this job crafting strategy on, for example, work engagement. Considering that crafting social resources can also be resource-consuming, in this paper, we referred to conservation of resources theory and resource allocation theory and proposed a curvilinear, U-shaped relationship between crafting social resources and work engagement. We further predicted that exhaustion would moderate this curvilinear relationship. To test our hypotheses, a two-wave study with 233 employees was conducted. Consistent with our assumptions, compared with a low or high level, a moderate (i.e., occasional) level of crafting social job resources was associated with a lower level of work engagement three months later. Furthermore, exhaustion acted as a moderator insomuch that a low level of exhaustion mitigated the detrimental effect of crafting social resources at a moderate level on work engagement. Accordingly, the findings showed that crafting social resources is not always beneficial and can impair employees’ work engagement, especially for exhausted employees.Peer Reviewe

Stressors, resources, and well-being among Latino and White warehouse workers in the United States

Background: Social forces and cultural factors may contribute to Latino and White workers experiencing similar jobs differently. This study examines the psychosocial stressors and resources experienced by Latino and White workers in manual material handling jobs in the US and the effects of these stressors and resources on worker well-being. Methods: Fifty-nine Latino warehouse workers were matched with White workers by job title, job tenure, and warehouse facility. Matched sample t tests and linear regression analyses models were conducted. Results: Results reveal similar psychosocial stressors and resources for both groups. However, Latino workers reported better well-being. For Latino workers, social resources at work such as management fairness and supervisor support have a stronger relationship with well-being. For White workers wage fairness is the most significant predictor for well-being. Conclusions: These differential results challenge us to consider how cultural factors, expectations and the prior work history of Latino workers may influence their experience of work and the effect of work on health.Peer Reviewe

What if I like it? Daily appraisal of technology-assisted supplemental work events and its effects on psychological detachment and work engagement

The article processing charge was funded by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) – 491192747 and the Open Access Publication Fund of Humboldt-Universität zu Berlin.Introduction: Information and communication technologies (ICT) allow employees to engage in technology-assisted supplemental work (TASW), such as continuing work tasks and being contacted by supervisors or colleagues after their official working hours. Research has found that TASW can have positive and negative effects on employee wellbeing. Yet, it remains unclear under which circumstances TASW is beneficial or harmful. Building on appraisal theories, we hypothesized that a more positive appraisal of TASW events is related to higher levels of daily psychological detachment and work engagement. We further proposed that daily psychological detachment is positively associated with daily work engagement and mediates the relationship between appraisal of TASW events and daily work engagement. Methods: To test our hypotheses, we conducted a diary study with two surveys per day over five consecutive workdays (N = 135; 245 daily observations). Results: Results of multilevel path analysis showed that a more positive appraisal of TASW was positively related to work engagement. However, appraisal of TASW events was not associated with psychological detachment and, therefore, there was no mediating effect on work engagement. Discussion: Our results contribute to existing research by investigating potential beneficial aspects of TASW and its effects on work engagement. Future research avenues and practical implications are discussed.Peer Reviewe

A longitudinal study on ICT workload in the extended stressor-detachment model: testing moderated mediation models for extended work availability and workplace telepressure

Information and communication technologies (ICTs) are seen as essential tools for mastering knowledge work in the twenty-first century. However, ICTs do not solely improve workflows, but are experienced by employees as an additional demand described as ICT workload. In this study, we apply the stressor-detachment model in the context of ICT, and investigated relations of ICT workload to psychological detachment and emotional exhaustion. Furthermore, as extended work availability and workplace telepressure are organisational and individual factors associated with ICT use, we extend the stressor-detachment model by testing moderated mediational effects. Specifically, we investigated whether extended work availability and workplace telepressure strengthen the indirect effect of ICT workload on emotional exhaustion via psychological detachment. In a longitudinal study of 228 employees with three measurement points, ICT workload was positively related to emotional exhaustion over time. Additionally, we found tentative support for a mediation via psychological detachment, that is stronger for higher levels of workplace telepressure. In sum, our study shows that employees experiencing high levels of ICT workload have a higher risk of suffering from emotional exhaustion. An impaired ability to psychologically detach and high levels of workplace telepressure play a crucial role in this relationship.Peer Reviewe

The Approach-Avoidance Job Crafting Scale: Development and validation of a measurement of the hierarchical structure of job crafting

The Approach-Avoidance Job Crafting Scale (AAJCS) builds on our adjusted version of a hierarchical structure of job crafting by Zhang and Parker from 2019. In developing and validating the new AAJCS, we, first, developed the German items in a stepwise procedure (pilot study). Second, we tested the factor structure and reliability (Study 1). Third, we replicated previous results and tested the construct validity (Study 2). Fourth, we ensured the criterion validity of the AAJCS (Study 3). The results suggested the existence of two independent factors, namely, approach and avoidance crafting, rather than a global job crafting factor. Furthermore, approach and avoidance crafting each consist of four job crafting dimensions, thus reflecting the hierarchical structure of job crafting. Within these dimensions, aspects of previous job crafting concepts are integrated. The distinction between approach and avoidance crafting became apparent in the comparison of their criterion validities as follows: Approach crafting was positively related to work-related outcomes, while avoidance crafting was negatively associated with work engagement and performance. Furthermore, approach and avoidance crafting exhibited incremental validity with regard to predict work engagement and performance beyond previous job crafting concepts. Approach crafting was positively associated while avoidance crafting was negatively associated with work engagement and performance.Peer Reviewe

A step away from impaired well-being: a latent growth curve analysis of an intervention with activity trackers among employees

The present study evaluated the effectiveness of a workplace intervention combining activity trackers (behavioural approach) with an online coach (cognitive approach) in order to increase employees’ number of steps and improve their impaired well-being (i.e., emotional strain and negative affect). To analyse the intervention’s effectiveness, the study applied latent growth curve modelling. Moreover, we tested whether work-related and personal resources (i.e., job control and self-efficacy) moderated the intervention’s effectiveness and whether an increase in number of steps was associated with an improvement in impaired well-being. During the intervention, data were collected at six measurement points from 108 mainly low active employees. The results revealed that employees increased their number of steps until the second intervention week; this increase was not moderated by job control or self-efficacy. Moreover, the intervention was effective in decreasing emotional strain and negative affect over the course of the intervention. Further analyses showed that the increase in number of steps was related to the decrease in negative affect, whereas no such association was found for the increase in number of steps and the decrease in emotional strain. In conclusion, the findings showed that our intervention was effective in improving physical activity and impaired well-being among employees.Peer Reviewe

In a no-win situation: The employment–health dilemma

Work and organizational psychology (WOP) research has to date mostly focused on people privileged to have the choice between several attractive job options and less on people who are restricted in their job choice (e.g., due to their qualification or personal contingencies) and have to choose from fewer and often less-than-optimal jobs. Often, the jobs available to the latter are characterized by precarious employment and hazardous working conditions which can put them in the difficult situation of having to choose between a health-threatening job and possible unemployment. Building on interdisciplinary literature, we propose the employment–health dilemma (E-H dilemma) as a framework for analyzing this intrapersonal conflict of having to choose between employment (incurring health threats) and health (incurring economic threats) and discuss potential antecedents and consequences of the E-H dilemma at the societal, organizational, and individual level. We outline the implications of the E-H dilemma and make a case for examining the full spectrum of job choice situations in WOP research. In doing so, we demonstrate what WOP can gain by embracing a more inclusive and multidisciplinary approach: uncovering processes in their entirety (e.g., job choice decisions of all people) and strengthening the role and legitimacy of WOP in society

Ethnic Differences in Context: Does Emotional Conflict Mediate the Effects of Both Team- and Individual-Level Ethnic Diversity on Emotional Strain?

Work teams are becoming increasingly heterogeneous with respect to their team members’ ethnic backgrounds. Two lines of research examine ethnic diversity in work teams: The compositional approach views team-level ethnic heterogeneity as a team characteristic, and relational demography views individual-level ethnic dissimilarity as an individual member’s relation to their team. This study compares and contrasts team-level ethnic heterogeneity and individual-level ethnic dissimilarity regarding their effects on impaired well-being (i.e., emotional strain) via team- and individual-level emotional conflict. Fifty teams of retail chain salespeople (n = 602) participated in our survey at two points of measurement. Based on the ethnic background of team members, we calculated team-level ethnic heterogeneity that applied to all members, and individual-level ethnic dissimilarity within the team that varied according to each member’s ethnic background. Multilevel path modeling showed that high levels of team-level ethnic heterogeneity were related to high levels of emotional strain via team-level emotional conflict. However, the opposite was found for individual-level ethnic dissimilarity. We discussed this difference by contextualizing individual-level ethnic dissimilarity in the team-level heterogeneity and social status of ethnic groups in society at large. Our findings suggest that the social status of the ethnic group to which team members belong may impact how ethnic diversity relates to team processes and well-being.Humboldt-Universität zu Berlin (1034)Peer Reviewe

Ethnic Differences in Context: Does Emotional Conflict Mediate the Effects of Both Team- and Individual-Level Ethnic Diversity on Emotional Strain?

Work teams are becoming increasingly heterogeneous with respect to their team members' ethnic backgrounds. Two lines of research examine ethnic diversity in work teams: The compositional approach views team-level ethnic heterogeneity as a team characteristic, and relational demography views individual-level ethnic dissimilarity as an individual member's relation to their team. This study compares and contrasts team-level ethnic heterogeneity and individual-level ethnic dissimilarity regarding their effects on impaired well-being (i.e., emotional strain) via team- and individual-level emotional conflict. Fifty teams of retail chain salespeople (n=602) participated in our survey at two points of measurement. Based on the ethnic background of team members, we calculated team-level ethnic heterogeneity that applied to all members, and individual-level ethnic dissimilarity within the team that varied according to each member's ethnic background. Multilevel path modeling showed that high levels of team-level ethnic heterogeneity were related to high levels of emotional strain via team-level emotional conflict. However, the opposite was found for individual-level ethnic dissimilarity. We discussed this difference by contextualizing individual-level ethnic dissimilarity in the team-level heterogeneity and social status of ethnic groups in society at large. Our findings suggest that the social status of the ethnic group to which team members belong may impact how ethnic diversity relates to team processes and well-being