Managing Queuing Problems Through Online Booking System

Queuing is one of the important issues to the service industry due to its impact towards the operations capabilities and customer satisfaction of the organization. The determination of how long a customer should wait for a product or service has long been a major concern for service management specialists who bear the trade-off between minimizing operation costs incurred in optimizing the configuration of a queue system, as well as, minimizing the cost of queuing of the customers. As the current economies progressively changing into a service dominated one, it is essential to thoroughly understand the know-how to effectively deal with queuing lines to improve customer satisfaction of service. Fast food restaurants are popular among price-sensitive youths and working adults who value the conducive environment and convenient services. McDonald’s chains of restaurants promote their sales by offering package meals which are perceived to be inexpensive. These promotional meals attract good response, resulting in occasional long queues and inconvenient queuing times. However, customers are willing to queue and pay to get food. Restaurants should avoid losing their customers due to a long wait on the line. It is because people today demand not only for quality food but also for speed. Fast food restaurant players explore on the approaches to optimize the efficiency of restaurant management. One important area that defines how well and efficient a fast food restaurant delivers its product and services to customers is by their implementation of the queue management practices at the restaurant and the level of customers satisfaction. A study is conducted to monitor the distribution of queuing time, queue length, customer arrival and departure patterns at a McDonald’s restaurant located in Tampines, Singapore. Thus, the purpose of this study is to propose an online system that will aid in managing queue during the service and hence, to optimize the queuing time. There were few methods involved in order to achieve the objectives, including conducting observation, interview, time study and develop the online booking system. Through this system, it can help to manage queue and improving the customer satisfaction

Satellite material contaminant optical properties

The Air Force Wright Research and Development Center and the Arnold Engineering Development Center are continuing a program for measuring optical effects of satellite material outgassing products on cryo-optic surfaces. Presented here are infrared (4000 to 700 cm(-1)) transmittance data for contaminant films condensed on a 77 K geranium window. From the transmittance data, the contaminant film refractive and absorptive indices (n, k) were derived using an analytical thin-film interference model with a nonlinear least-squares algorithm. To date 19 materials have been studied with the optical contents determined for 13 of those. The materials include adhesives, paints, composites, films, and lubricants. This program is continuing and properties for other materials will be available in the future

X-radiation from clusters of galaxies: Spectral evidence for a hot evolved gas

OSO-8 observations of the X-ray flux in the range 2-60 keV from the Virgo, Perseus, and Coma Clusters provide strong evidence for the thermal origin of the radiation, including iron line emission. The data are adequately described by emission from an isothermal plasma with an iron abundance in near agreement with cosmic levels. A power law description is generally less acceptable and is ruled out in the case of Perseus. Implications on the origin of the cluster gas are discussed

Characteristics of Magnetoplasmas Semiannual Status Report No. 12, May 1 - Oct. 31, 1965

Magnetoplasma characteristics - anomalous diffusion across magnetic field, heat conduction in plasma, cesium plasma generator, and electron velocity distribution function in magnetoplasma

Equivalence-based Security for Querying Encrypted Databases: Theory and Application to Privacy Policy Audits

Motivated by the problem of simultaneously preserving confidentiality and usability of data outsourced to third-party clouds, we present two different database encryption schemes that largely hide data but reveal enough information to support a wide-range of relational queries. We provide a security definition for database encryption that captures confidentiality based on a notion of equivalence of databases from the adversary's perspective. As a specific application, we adapt an existing algorithm for finding violations of privacy policies to run on logs encrypted under our schemes and observe low to moderate overheads.Comment: CCS 2015 paper technical report, in progres

The Effects of Fish Trap Mesh Size on Reef Fish Catch off Southeastern Florida

Catch and mesh selectivity of wire-meshed fish traps were tested for eleven different mesh sizes ranging from 13 X 13 mm (0.5 x 0.5") to 76 x 152 mm (3 X 6"). A total of 1,810 fish (757 kg) representing 85 species and 28 families were captured during 330 trap hauls off southeastern Florida from December 1986 to July 1988. Mesh size significantly affected catches. The 1.5" hexagonal mesh caught the most fish by number, weight, and value. Catches tended to decline as meshes got smaller or larger. Individual fish size increased with larger meshes. Laboratory mesh retention experiments showed relationships between mesh shape and size and individual retention for snapper (Lutjanidae), grouper (Serranidae), jack (Carangidae), porgy (Sparidae), and surgeonfish (Acanthuridae). These relationships may be used to predict the effect of mesh sizes on catch rates. Because mesh size and shape greatly influenced catchability, regulating mesh size may provide a useful basis for managing the commercial trap fishery

OSO-8 X-ray spectra of clusters of galaxies. 1. Observations of twenty clusters: Physical correlations

OSO-8 X-ray spectra from 2 to 20 keV were analyzed for 26 clusters of galaxies. Temperature, emission integrals, iron abundances, and low energy absorption measurements are given. Eight clusters have positive iron emission line detections at the 90% confidence level, and all twenty cluster spectra are consistent with Fe/H=0.000014 by number with the possible exception of Virgo. Physical correlations between X-ray spectral parameters and other cluster properties are examined. It is found that: (1) the X-ray temperature is approximately proportional to the square of the velocity dispersion of the galaxies; (2) the emission integral and therefore the bolometric X-ray luminosity is a strong function of the X-ray temperature; (3) the X-ray temperature and emission integral are better correlated with cluster central galaxy density than with richness; (4) temperature and emission integral are separately correlated with Rood-Sastry type; and (5) the fraction of galaxies which are spirals is correlated with the observed ram pressure in the cluster core

Observation of the core of the Perseus cluster with the Einstein solid state spectrometer: Cooling gas and elemental abundances

Solid State Spectrometer observations of the core of the Perseus cluster have resulted in the detection of X-ray emission lines due to Si, S, and Fe. Analysis of the spectrum indicates that the X-ray emission has at least two characteristic temperatures. This is interpreted in the framework of radiative accretion in the core of the cluster. The derived parameters are a cooling time tc less than 2 x 109 yrs for the low temperature gas, a mass accretion rate of approximately 300 Mo/yr and a characteristic size of 10 to 20 Kpc for the cool gas. The Fe abundance in the core, approximately 0.4, is similar to the Fe abundance averaged over the whole cluster indicating that Fe emission is not strongly concentrated about NGC 1275. The Si and S abundances are consistent with solar values