Investigating the English Syllabus of Room Division Department Related to the Needs of the Hotel Industries: a Case Study at One Tourism Institute in Bandung

Investigating the English Syllabus of Room Division Department Related to the Needs of the Hotel Industries: A Case Study at One Tourism Institute in Bandung. This study investigates what English syllabus needed by the first year students of Room Division Department in one tourism institute in Bandung. In this study, three hotels, 35 fifth semester students of Room Division Department and one English lecturer were involved. The purpose of this study is to find out the Room Division students\u27 needs in learning English after that to try to propose a new syllabus. The data were collected through questionnaire to the students, interviews with the Front Office Manager of three prestigious hotels in Bandung and one English lecturer. Data from questionnaire and interview were coded and categorized based on the students and hotels\u27 responses to their needs. The result of this study indicates that there are some shortages of English materials and syllabus that contribute to the students\u27 performance of English during their job training. Therefore, the writer tries to propose a new syllabus for Room Division Department in this tourism institute