Self-Management and Team-Making in Cross-Functional Work Teams: Discovering the Keys to Becoming an Integrated Team

Project teams are rapidly becoming the primary mechanisms for innovation and change in modern organizations. As such, they are designed to capitalize on leadership and integrated cross-functional teamwork and to negate subordination and individual gamesmanship. Unfortunately, research on cross-functional project teams is scarce and largely atheoretical. The increasing use of these project teams by modern organizations, however, calls for theory development in this area. In the present paper, self-management and team-making models are applied to cross-functional project designs to develop a theoretical framework for the investigation of teamwork effectiveness for integrated cross-functional project teams. Future issues for theory development and research methodology are presented

The Servant Leadership Survey: Development and Validation of a Multidimensional Measure

Purpose: The purpose of this paper is to describe the development and validation of a multi-dimensional instrument to measure servant leadership. Design/Methodology/Approach Based on an extensive literature review and expert judgment, 99 items were formulated. In three steps, using eight samples totaling 1571 persons from The Netherlands and the UK with a diverse occupational background, a combined exploratory and confirmatory factor analysis approach was used. This was followed by an analysis of the criterion-related validity. Findings: The final result is an eight-dimensional measure of 30 items: the eight dimensions being: standing back, forgiveness, courage, empowerment, accountability, authenticity, humility, and stewardship. The internal consistency of the subscales is good. The results show that the Servant Leadership Survey (SLS) has convergent validity with other leadership measures, and also adds unique elements to the leadership field. Evidence for criterion-related validity came from studies relating the eight dimensions to well-being and performance. Implications: With this survey, a valid and reliable instrument to measure the essential elements of servant leadership has been introduced. Originality/Value The SLS is the first measure where the underlying factor structure was developed and confirmed across several field studies in two countries. It can be used in future studies to test the underlying premises of servant leadership theory. The SLS provides a clear picture of the key servant leadership qualities and shows where improvements can be made on the individual and organizational level; as such, it may also offer a valuable starting point for training and leadership development

The Transformation of Professionals into Self-Managing and Partially Self-Designing Contributors: Toward a Theory of Leadership-Making

Self-managing teams are rapidly approaching the popularity of Quality Circles in both the popular and organizational literature. However, before this promising notion becomes the next panacea for the ills of our declining international competitiveness, we must investigate the fundamental question of how superior managed professionals become transformed into self-managers. This paper presents a model of a leadership-making process which purports to produce the transformation of superior manager professionals into self-managing and partially self-designing units. The focus of this paper is on the upper end of the self- managing category of Hackman’s (1986) authority matrix. A life cycle model of leadership-making is outlined, and emphasis is placed on the process by which teamwork is built from within and the activities which allow individuals to (a) outgrow their dependence on outside direction and control and (b) realize that a more effective strategy for accomplishing their own (“I”) needs is through satisfying learn (“We”) needs (i.e., the “transformation”). This model for the process of becoming a self-managing team player provides a data-grounded rationale (covering over 20 years of programmatic research) in order to facilitate hypothesis-testing research

Relationship-Based Approach to Leadership: Development of Leader-Member Exchange (LMX) Theory of Leadership over 25 Years: Applying a Multi-Level Multi-Domain Perspective

Research into Leader-Member Exchange (LMX) theory has been gaining momentum in recent years, with a multitude of studies investigating many aspects of LMX in organizations. Theoretical development in this area also has undergone many refinements, and the current theory is far different from the early Vertical Dyad Linkage (VDL) work. This article uses a levels perspective to trace the development of LMX through four evolutionary stages of theorizing and investigation up to the present. The article also uses a domains perspective to develop a new taxonomy of approaches to leadership, and LMX is discussed within this taxonomy as a relationship-based approach to leadership. Common questions and issues concerning LMX are addressed, and directions for future research are provided

A Field Experimental Test of the Moderating Effects of Growth Need Strength on Productivity

The literature on growth need strength (GNS) as a moderator in organizational research, particularly the job characteristics model of work motivation, is reviewed. This review reveals a preponderance of inappropriate cross-sectional surveys and few appropriate experimental tests in the field on the GNS moderator hypothesis. Next, an incremental model of growth opportunity is contrasted with that of the general level of motivating potential. It is proposed that one should manipulate growth opportunities (increments) being offered to employees in an experimental design to test GNS as a moderator in a theory of motivation. A field experiment using this approach is described. Growth opportunities were manipulated by a vertical collaboration offer based on the leader-member exchange (LMX) model. Results of this experiment demonstrated statistically significant interaction effects between GNS and growth opportunity. As predicted, only high GNS employees responded to the growth opportunity (a 55% increase in quantity produced). This increase in quantity was not made at the expense of quality; the number of errors per week also decreased for this group. The implications of these results for future research on the moderating effects of GNS are discussed

Applying a Multi-Level Multi-Domain Perspective

(LMX) Theory of Leadership over 25 Years