Measuring Orthodontic Treatment Satisfaction: Questionnaire Development and Preliminary Validation

The aims of this study were to develop a reliable self-report measure of consumer satisfaction with orthodontic treatment, and to preliminarily assess its validity

Focus on London 2000

SIGLEAvailable from British Library Document Supply Centre-DSC:3964.2177V(2000) / BLDSC - British Library Document Supply CentreGBUnited Kingdo

A review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature.

This paper examines the way patient satisfaction is perceived in the dental literature. The majority of studies carried out since the early 1980s concentrate on patient perceptions of various service quality attributes and the role that sociodemographic variables play in determining satisfaction. Recent work concerning attribution theory suggests that two concepts, duty and culpability, may be central to explaining this process