L'évaluation de la prédisposition organisationnelle à l'adoption du dossier de santé électronique (DSE) par les médecins de l'est du Québec

Le dossier de santé électronique (DSE) représente une application importante des technologies de l’information et des communications (TIC) pour le secteur des soins de santé. Le DSE est considéré comme ayant un grand potentiel pour améliorer la qualité, la continuité, la sécurité et l’efficacité des soins de santé. Or, ces avantages ne peuvent être atteints sans une implantation adéquate qui doit passer obligatoirement par l’adoption du DSE par les professionnels de la santé, notamment par les médecins qui en sont les principaux utilisateurs. La présente étude a pour but d’explorer la contribution des facteurs organisationnels dans la prédisposition organisationnelle à l’adoption et l’utilisation du DSE par les médecins dans les organisations de soins de santé de première ligne de l’est du Québec. Nous avons mené une étude quantitative exploratoire auprès des décideurs de 24 organisations de soins de première ligne de l’est du Québec. La collecte de données a été réalisée à l’aide d’un questionnaire adapté au contexte québécois et au secteur de la santé, et dont les caractéristiques psychométriques ont été vérifiées par la même occasion. La collecte de données a été réalisée entre mai et juillet 2011. Les analyses des données ont été effectuées dans le but d’améliorer l’outil de mesure, de démontrer sa validité sur le plan psychométrique et d’établir la pertinence du modèle théorique proposé. Nous avons mené des statistiques descriptives et nous avons exploré les corrélations possibles entre les différentes variables mesurées et la qualité de l’utilisation du DSE dans les organisations participantes. Notre travail a permis de traduire au français et d’adapter au contexte québécois un nouvel instrument de mesure pour évaluer la prédisposition organisationnelle à l’adoption des TIC au Québec. Nous avons pu mener la majorité des étapes de validation transculturelle de l’instrument élaboré. Les résultats de cette étude sont en accord avec les données de la littérature et permettent de noter une corrélation significative entre l’efficacité de la mise en œuvre et le climat de l’implantation. Aucune corrélation significative n’a été notée entre l’efficacité de l’implantation du DSE et les autres construits du modèle. Ces résultats fournissent des pistes intéressantes afin de poursuivre la recherche sur la prédisposition organisationnelle à l’adoption du DSE et contribuent à la compréhension des facteurs liés à l’implantation du DSE dans les organisations de soins de santé de première ligne au Québec.Electronic health records (EHR) are an important application of information and communications technology (ICT) for the health care sector. The EHR is considered to have great potential to improve the quality, continuity, safety and effectiveness of health care. However, these benefits cannot be achieved without proper implementation witch must necessarily pass through the adoption of EHR by health care professionals, notably by physicians who are the main users. This study aims to explore the contribution of organizational factors in organizational readiness for adoption and use of EHR by physicians in primary health care facilities in eastern Quebec. We conducted an exploratory quantitative survey among decision-makers from 24 primary care organizations in eastern Quebec. Data collection was performed using a questionnaire adapted to the Quebec context and the health sector, and whose psychometric properties were tested at the same time. Data collection was conducted between May and July 2011. The data analysis was conducted to improve the measurement tool, and to demonstrate its psychometric validity and the relevance of the theoretical model proposed. We performed descriptive statistics and exploratory correlation analyses. Our results are consistent with the literature and we can note a significant correlation between the effectiveness of the implementation and the climate for implementation. However, only the dimension “time for utilisation” of the “climate for implementation” construct predicts the quality of the use of EHR by physicians. No significant correlations were noted between the effectiveness of the implementation and the other constructs. These results provide interesting avenues for further research on organizational readiness for EHR adoption and contribute to our understanding of organizational factors related to the implementation of the EHR in primary care organizations of Quebec

Measuring organizational readiness for knowledge translation in chronic care

<p>Abstract</p> <p>Background</p> <p>Knowledge translation (KT) is an imperative in order to implement research-based and contextualized practices that can answer the numerous challenges of complex health problems. The Chronic Care Model (CCM) provides a conceptual framework to guide the implementation process in chronic care. Yet, organizations aiming to improve chronic care require an adequate level of organizational readiness (OR) for KT. Available instruments on organizational readiness for change (ORC) have shown limited validity, and are not tailored or adapted to specific phases of the knowledge-to-action (KTA) process. We aim to develop an evidence-based, comprehensive, and valid instrument to measure OR for KT in healthcare. The OR for KT instrument will be based on core concepts retrieved from existing literature and validated by a Delphi study. We will specifically test the instrument in chronic care that is of an increasing importance for the health system.</p> <p>Methods</p> <p>Phase one: We will conduct a systematic review of the theories and instruments assessing ORC in healthcare. The retained theoretical information will be synthesized in a conceptual map. A bibliography and database of ORC instruments will be prepared after appraisal of their psychometric properties according to the standards for educational and psychological testing. An online Delphi study will be carried out among decision makers and knowledge users across Canada to assess the importance of these concepts and measures at different steps in the KTA process in chronic care.</p> <p>Phase two: A final OR for KT instrument will be developed and validated both in French and in English and tested in chronic disease management to measure OR for KT regarding the adoption of comprehensive, patient-centered, and system-based CCMs.</p> <p>Discussion</p> <p>This study provides a comprehensive synthesis of current knowledge on explanatory models and instruments assessing OR for KT. Moreover, this project aims to create more consensus on the theoretical underpinnings and the instrumentation of OR for KT in chronic care. The final product--a comprehensive and valid OR for KT instrument--will provide the chronic care settings with an instrument to assess their readiness to implement evidence-based chronic care.</p

Implementation of a new clinical and organisational practice to improve access to primary care services : a protocol for an effectiveness-implementation hybrid study

Introduction In Canada, as in most Organisation for Economic Co-operation and Development countries, healthcare systems face significant challenges in ensuring better access to primary care. A regional healthcare organisation in Quebec (Canada) serving a population of approximately 755 459 citizens has implemented a standardised access approach to primary care services for this population. The objective of this new clinical and organisational practice is to ensure that users benefit from the same referral process, regardless of the entry point, in order to be directed to the right services. This new practice integrates a shared decision-making process between the user and the professional, and a collaborative process between different health professionals within and between services. The objective of our research is to identify and characterise the conditions of implementation of this practice. Methods This effectiveness-implementation hybrid investigation will use an embedded single-case study, defined in this case as the process of implementing a clinical and organisational practice within a healthcare organisation. Further to an evaluation conducted during a preliminary phase of the project, this study consists of evaluating the implementation of this new practice in four medical clinics (family medicine groups). A qualitative analysis of the data and a quantitative preimplementation and postimplementation analysis based on performance indicators will be conducted. This study is ultimately situated within a participatory organisational approach that involves various stakeholders and users at each step of the implementation and evaluation process

CIHR Health System Impact Fellows: Reflections on “Driving Change” Within the Health System

Learning health systems necessitate interdependence between health and academic sectors and are critical to address the present and future needs of our health systems. This concept is being supported through the new Canadian Institutes of Health Research (CIHR) Health System Impact (HSI) Fellowship, through which postdoctoral fellows are situated within a health system-related organization to help propel evidence-informed organizational transformation and change. A voluntary working group of fellows from the inaugural cohort representing diversity in geography, host setting and personal background, collectively organized a panel at the 2018 Canadian Association for Health Services and Policy Research Conference with the purpose of describing this shared scholarship experience. Here, we present a summary of this panel reflecting on our experiential learning in a practice environment and its ability for impact

A Systematic Review of Instruments to Assess Organizational Readiness for Knowledge Translation in Health Care

<div><p>Background</p><p>The translation of research into practices has been incomplete. Organizational readiness for change (ORC) is a potential facilitator of effective knowledge translation (KT). However we know little about the best way to assess ORC. Therefore, we sought to systematically review ORC measurement instruments.</p><p>Methods</p><p>We searched for published studies in bibliographic databases (Pubmed, Embase, CINAHL, PsychINFO, Web of Science, etc.) up to November 1^st, 2012. We included publications that developed ORC measures and/or empirically assessed ORC using an instrument at the organizational level in the health care context. We excluded articles if they did not refer specifically to ORC, did not concern the health care domain or were limited to individual-level change readiness. We focused on identifying the psychometric properties of instruments that were developed to assess readiness in an organization prior to implementing KT interventions in health care. We used the Standards for Educational and Psychological Testing to assess the psychometric properties of identified ORC measurement instruments.</p><p>Findings</p><p>We found 26 eligible instruments described in 39 publications. According to the Standards for Educational and Psychological Testing, 18 (69%) of a total of 26 measurement instruments presented both validity and reliability criteria. The <i>Texas Christian University –ORC (TCU-ORC) scale</i> reported the highest instrument validity with a score of 4 out of 4. Only one instrument, namely the <i>Modified Texas Christian University – Director version (TCU-ORC-D)</i>, reported a reliability score of 2 out of 3. No information was provided regarding the reliability and validity of five (19%) instruments.</p><p>Conclusion</p><p>Our findings indicate that there are few valid and reliable ORC measurement instruments that could be applied to KT in the health care sector. The TCU-ORC instrument presents the best evidence in terms of validity testing. Future studies using this instrument could provide more knowledge on its relevance to diverse clinical contexts.</p></div

Descriptive Characteristics of Organizational Readiness Measurement Instruments.

<p>Descriptive Characteristics of Organizational Readiness Measurement Instruments.</p

Assessment checklist for psychometric properties according to AERA/APA/NCME standards for Educational and Psychological Testing.

<p>Assessment checklist for psychometric properties according to AERA/APA/NCME standards for Educational and Psychological Testing.</p

Psychometric Properties of Organizational Readiness Measurement Instruments.

<p>EFA, Exploratory factor analysis; CFA, Confirmatory factor analysis.</p><p>Psychometric Properties of Organizational Readiness Measurement Instruments.</p