Blue Ocean Strategy: Application in Universiti Sains Malaysia Library

The Blue Ocean strategy was developed by W.C. Kim and R. Mauborgne. It is relatively new and was only introduced in 2004, where its recommends looking at the market boundaries differently and formulating products or services to customers from different segments. Organizations such as libraries should raise the standard of activities higher than the common standard and offer customers higher values than their competitors. In other words, libraries need to deliver value at low cost and simultaneously they need to reduce and eliminate other insignificant activities. This paper focuses on several tools and models of the Blue Ocean strategy namely the “Eliminate-Reduce-Raise-Create Grid” model since the main key ideas fall under the “Create Grid” where the innovative value takes place, as well as to create unique values for customers. Thus, the application of this model at the Universiti Sains Malaysia (USM) Library is vital in the provision of successful customer service, best quality and satisfying products

The role and significance of career development fund in strengthening library talent

Career Development Fund (TKKSP) was established in 1984 in Universiti Sains Malaysia Library. The initiatives of the fund began from the idea of Chief Librarian Lim Huck Tee to serve and assist library staff in the development of their career and vocational skills. From the beginning, the funds are made possible through the generosity of the professional staff and librarians in USM libraries. The purpose of these funds is to support career enhancing acavities and monies from the fund are expanded to provide total support for library staff to participate in job and career related development acavities. Library staff is encouraged to utilize the fund wherever they believe the participation will contribute to their personal and professional career growth in the field of librarianship and other discipline as well as strengthening their vocational preparation

Managing Universiti Sains Malaysia libraries 2.0: developing strategic leadership values for librarians

Leadership plays a very important role in managing an academic Library 2.0. Leaders must be provided with opportunities to learn manage libraries successfully congruent with the rapid changes in technologies. Future leaders must develop competencies and they should also have some familiarity with ways of developing competencies for dealing with the broad, new challenges that are part of leading in the strategic environment

Pathfinder Koleksi Kaum Peranakan Asia Tenggara: Inisiatif Pengantarabangsaan

Kertas kerja ini akan menerangkan tentang inisiatif pengantarabangsaan Koleksi Kaum Peranakan Asia Tenggara melalui pathfinder series yang dilaksanakan oleh Perpustakaan USM. Pathfinder series atau panduan subjek dibina untuk Koleksi Kaum Peranakan Asia Tenggara yang mengandungi maklumat bagi bahan-bahan yang berkaitan dengan kaum Peranakan di Asia Tenggara khususnya Kaum Cina Peranakan, Kaum Jawi Peranakan, Kaum India Peranakan (Kaum Chetti) dan Kaum Siam Peranakan (Kaum Melayu Sam-Sam). Sejak sekian lama, para pustakawan telah menggunakan panduan subjek sebagai salah satu medium bagi membantu pelanggan Perpustakaan mengenalpasti dan mendapatkan pelbagai bahan sumber maklumat yang diperlukan bagi membantu pembelajaran, pengajaran dan penyelidikan. Selaras dengan perkembangan teknologi, Perpustakaan USM sebagai Sekretariat AUNILO (Libraries of ASEAN University Network) telah mengambil inisiatif untuk mewujudkan pathfinder atau panduan subjek atas talian bagi Koleksi Kaum Peranakan Asia Tenggara yang boleh dicapai secara maya

The Establishment Of Strategic Program In Research Support Service (SPIRESS) In USM Library

Along with the modernization, Malaysia Higher Learning Institutions (HLIs) have implemented multiple kinds of transformation plans. Currently, there is a comprehensive transformation plan written in Malaysia Education Blueprint 2015-2025 (Higher Education) (MEB) (HE) as a guideline for Higher Learning Institutions (HLIs), Polytechnics and Community Colleges. Hence, the HLIs Libraries or known as Academic Libraries were intangibly pressured to perform new roles and services in order to fulfil the future demands in the rapid pace of Research and Development (R&D) landscape. This paper shares Universiti Sains Malaysia (USM) Library’s experience in developing the new service segments called Strategic Program in Research Support Service (SPiReSS). The introduction of SPiReSS was intended to facilitate students and academicians research activities. Five service segments were introduced namely as Mendeley, Easy-to-Write with Microsoft (MS) Word, Open Access Publication, Google Drive, and Google Scholar. This paper described comprehensively on how the USM Library implement the SPiReSS project especially in terms of developing the service model, enhance the Academic Librarians capabilities, analyzing the participants’ feedback, and explain the types of challenges the Academic Librarians encounter. The SPiReSS project has triggered the interest of HLIs community especially in USM. Due to the remarkable result, the SPiReSS project should create more service segments in order to substantially supporting the research activities in HLIs

The Establishment Of Strategic Program In Research Support Service (SPIRESS) In USM Library

Along with the modernization, Malaysia Higher Learning Institutions (HLIs) have implemented multiple kinds of transformation plans. Currently, there is a comprehensive transformation plan written in Malaysia Education Blueprint 2015-2025 (Higher Education) (MEB) (HE) as a guideline for Higher Learning Institutions (HLIs), Polytechnics and Community Colleges. Hence, the HLIs Libraries or known as Academic Libraries were intangibly pressured to perform new roles and services in order to fulfil the future demands in the rapid pace of Research and Development (R&D) landscape. This paper shares Universiti Sains Malaysia (USM) Library’s experience in developing the new service segments called Strategic Program in Research Support Service (SPiReSS). The introduction of SPiReSS was intended to facilitate students and academicians research activities. Five service segments were introduced namely as Mendeley, Easy-to-Write with Microsoft (MS) Word, Open Access Publication, Google Drive, and Google Scholar. This paper described comprehensively on how the USM Library implement the SPiReSS project especially in terms of developing the service model, enhance the Academic Librarians capabilities, analyzing the participants’ feedback, and explain the types of challenges the Academic Librarians encounter. The SPiReSS project has triggered the interest of HLIs community especially in USM. Due to the remarkable result, the SPiReSS project should create more service segments in order to substantially supporting the research activities in HLIs