Constructive System Use

Information and communication technologies are so embedded in modern society that we have arrived at the point at which learning to use technology constructively may affect our day to day lives as much as does learning to eat properly. While information systems scholars have studied interesting post-adoption constructs such as continuance intentions and IT-appropriation, research explaining and predicting constructive system-use (i.e., system-use that is both fulfilling and productive) has been scarce. Better understanding constructive system-use would benefit both research and practice – scholars’ knowledge of positive outcomes of human computer interactions would expand and practitioners could gain insights toward improving employee productivity in terms of system-use. We pursue this study by developing a theory around user attributes, behaviors, learning styles, and use outcomes

Partly Cloudy, Scattered Clients: Cloud Implementation in the Federal Government

Since the issuance of a federal mandate in 2010 requiring federal government agencies in the United States of America to immediately shift to a “Cloud First” policy, agencies have struggled to adopt cloud computing. Previous research has examined hindrances to cloud computing adoption across industries in the private sector (Raza et al., 2015, Park and Ryoo, 2012, and Bhattacherjee and Park, 2012). While this research provides important insights on cloud computing adoption in the private sector, it devotes scant attention to challenges of cloud computing adoption in the federal government. This study seeks to fill this gap by examining the roles of Top Management Support and Information Security Awareness on cloud computing implementation success in the federal government. Institutional theory serves as the theoretical framework for this study

Investigating the Link between Learning Style and IT-Appropriation

Individuals learn to use information technologies (IT) in many ways, and some ways are more effective than others. As organizations become more dependent upon IT, the need increases to understand how individuals learn to use IT effectively. In this paper we analyze eight theoretically sampled cases to discover patterns in learning to use IT. Extreme cases were selected in terms of age and IT-competency. Findings suggest that differences in dichotomous learning styles are associated with dichotomous differences in competency and usage behavior (appropriation), while age-based differences were less manifest. Implications for managers, designers, and researchers are discussed

BYPASSING TRUST IN ONLINE PURCHASE DECISIONS BY ESTABLISHING COMMON GROUND

Revenue from ecommerce represents a multi-billion dollar industry in rapid expansion. Old and new players in this burgeoning market must foster purchase intentions in potential consumers in order to stay afloat. Until now, trust has acted as the lone gatekeeper to purchase intentions. In this study we suggest an alternative gate through establishing common ground with product reviewers. Common ground is a multidimensional construct from the fields of cognitive science that refers to the mutual knowledge, beliefs, and assumptions shared during communication (Clark 1996; Clark et al. 1983). Using PLS to analyze results from 102 online surveys, we distinguish between common ground and homophily (similarity of attributes), and show what role each plays in ecommerce. Our findings support our recommendation to measure common ground and homophily separately. Lastly, we find that purchase intentions can be fostered in potential customers through establishing common ground—regardless of levels of trust

Video Game Design in the MBA Curriculum: An Experiential Learning Approach for Teaching Design Thinking

In the spirit of design thinking, we have developed a “hands-on” video game design workshop intended to be used for an MBA course on design thinking. This novel approach to teaching complex concepts and skills to business students has been received with enthusiasm, and it provides a unique and memorable experience for students to draw on as they encounter situations in which they will apply design thinking in the future. Additionally, student-produced games and student reflections on the workshops provide initial evidence of the value of teaching design thinking through this type of experiential method. In this article we review key design thinking concepts, report on our continuing efforts to incorporate these principles into video game design workshops in the MBA curriculum, and conclude with reflections on improvements for future iterations in hopes that these lesson plans will be shared and will add value to other institutions teaching design thinking. Workshop lesson plans and student projects can be found online at http://www.kolobkreations.com/GDWweb/GDWHome.html

Successful System-use: It’s not just who you are, but what you do

Information and communication technologies are so embedded in modern society that we have arrived at the point at which learning to use technology successfully may affect our day to day lives as much as does learning to eat or exercise properly. While information systems scholars have studied interesting post-adoption constructs such as continuance intentions and IT-appropriation, research explaining and predicting successful system-use (i.e., system-use that adds value) has been scarce. A better understanding of successful system-use would benefit both research and practice – scholars’ knowledge of positive outcomes of human-computer interactions would expand and practitioners could gain insights toward improving employee added-value system-use. We pursue this study by theorizing around user characteristics, adaptive behaviors, and system-use outcomes. Our findings suggest that it is not only who you are, but what you do, that drives successful system-use

How Certain Robot Attributes Influence Human-to-Robot Social and Emotional Bonds

A growing population of humans are feeling lonely and isolated and may therefore benefit from social and emotional companionship. However, other humans cannot always be available to fulfill these needs, and such in-need individuals often cannot care for pets. Therefore, we explore how robot companions may be designed to facilitate bonds with humans. Our preliminary examination of 115 participants in a quasi-experimental study suggests that humans are more likely to develop social and emotional bonds with robots when those robots are good at communicating and conveying emotions. However, robots’ anthropomorphic attributes and responsiveness to external cues were found to have no impact on bond formulation

Successful System Use: It’s Not Just Who You Are, But What You Do

Information and communication technologies are so embedded in contemporary society that we have arrived at the point at which learning to use technology successfully may affect our day-to-day lives as much as learning to eat or exercising properly. However, we lack research that explains and predicts successful system use (i.e., system use that adds value to the user). We theorize that adaptive behaviors (e.g., trying new features, repurposing features) mediate the relationship between user characteristics and successful system use. To better understand successful system use, we used an online survey to study how undergraduate students enrolled in an information systems course used an information system (Microsoft Excel). Our findings suggest that adaptive behaviors do act as a mediator between user characteristics and successful system use; therefore, it is not only one’s identity but also what one does that drives successful system use. One of our key contributions includes remodeling system success as a single second-order construct as opposed to its traditional form as a series of causally related constructs

Partly Cloudy, Scattered Clients: Cloud Implementation in the Federal Government

Since the issuance of a federal mandate in 2010 requiring federal government agencies in the United States of America to immediately shift to a “Cloud First” policy, agencies have struggled to adopt cloud computing. Previous research has examined hindrances to cloud computing adoption across industries in the private sector (Raza et al., 2015, Park and Ryoo, 2012, and Bhattacherjee and Park, 2012). While this research provides important insights on cloud computing adoption in the private sector, it devotes scant attention to challenges of cloud computing adoption in the federal government. This study seeks to fill this gap by examining the roles of Top Management Support and Information Security Awareness on cloud computing implementation success in the federal government. Institutional theory serves as the theoretical framework for this study

Leveraging Multimedia to Advance Science by Disseminating a Greater Variety of Scholarly Contributions in More Accessible Formats

For the welfare of the scientific community, we intentionally “rock the boat” about the way we conduct, recognize, and disseminate scholarly contributions. As a scientific community, we are doing ourselves a great disservice by ignoring the insights, artifacts, discoveries, and conversations that naturally occur in the scientific process of advancing knowledge that do not fit into the narrowly defined form of print-style papers. By failing to recognize, reward, and publish the wide variety of scholarly contributions that do not suit print-style papers, we hinder scientific progress, devalue important and necessary contributions to science, and demotivate these types of vital contributions. Although over three centuries of scientific publishing has demonstrated the effectiveness of the print medium for conveying scholarly knowledge, the print-style paper captures only a single form of scholarly contribution in a highly limited media format. Unfortunately, the current tenure and promotion process recognizes only this one form of scientific contribution. As a result, science at large advances inevitably only by this single type of contribution. Given the radical advances in audiovisual technologies, storage and bandwidth capacities, public virtual infrastructure, and global acceptance of user-generated open content, the time is ripe to exploit the possibility of publishing more forms of scholarly contributions in a publicly available multimedia format (e.g., video). In this paper, we examine the feasibility of this proposal, develop a model to demonstrate the sustainability of this approach, and discuss potential limitations