Encouraging and Facilitating the Use of EIS

JISC, the Joint Information Systems Committee, established a User Behaviour Monitoring and Evaluation Framework to investigate and profile the use of electronic information services within higher education in the United Kingdom. This article discusses aspects of the methodology of the Framework, and preliminary findings from the first annual cycle of the Framework. Findings are based on interactions with 1500 users, including academic staff, LIS staff, and students. Executed through 3 strands, the framework methodology uses an array of quantitative and qualitative approaches to lend a variety of insights into user behaviour with EIS, factors that encourage the use of EIS, and those that act as barriers to the effective integration of EIS into the learning experience

Encouraging and facilitating the use of electronic information services (EIS)

JISC, the Joint Information Systems Committee, establishes a User Behaviour Monitoring and Evaluation Framework to investigate and profile the use of electronic information services within higher education in the United Kingdom. This article discusses aspects of the methodology of the Framework, and preliminary findings from the first annual cycle of the framework. Findings are based on interactions with 1500 users, including academic staff, library and information service (LIS) staff, and students. Executed through three strands, the Framework methodology uses an array of quantitative and qualitative approaches to lend a variety of insights into user behaviour and electronic information services (EIS), factors that encourage the use of EIS and those that act as barriers to the effective integration of EIS into the learning experience

User behaviour in relation to electronic information services within the UK higher education academic community

The User Behaviour Monitoring and Evaluation Framework has been established to investigate and profile the use of electronic information services (EIS) within higher education in the UK. Electronic information services are defined as: collections of information tools/products delivered to requesting users electronically, and usually computer mediated. This encompasses media of all types. This article discusses aspects of the methodology of the Framework, and preliminary findings from the first annual cycle of the Framework. Findings are based on interactions with 1500 users, including academic staff, library and information services staff, and students. Executed through three strands, the framework methodology uses an array of quantitative and qualitative approaches to lend a variety of insights into user behaviour with electronic information services, factors that encourage the use of electronic information services, and those that act as barriers to the effective integration of electronic information services into the learning experience