41 research outputs found

    The predictive factors of new technology adoption, workers’ well-being and absenteeism: The case of a public maritime company in venice

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    The main goal of this research was to investigate the psychosocial aspects that influence the acceptance of innovative technology in maritime transport and its impact on employees’ work-related wellbeing and absenteeism. In particular, this study focused on a device that had been introduced to sailors working in water public transportation in Venice. The theoretical framework included two integrated models: the TAM model, concerning acceptance of the technology, and the JD-R model, related to workers’ well-being. A two-wave study was conducted; at T1, a self-report questionnaire was administered to 122 sailors. Four months after its first administration (T2), objective data related to days of absenteeism were collected. The study showed that the perceived ease of use and the usefulness of the device influenced the workers’ intentions to use the technology and their motivational processes of work engagement, which was also related to social support. Work engagement impacted on work satisfaction and predicted the level of absenteeism (measured at Time 2). The implementation of a new technology may fail if transportation companies do not consider psychosocial factors that assist in the acceptance of such technology and promote the involvement of workers in the technological system

    \u201cWoulda, coulda, shoulda\u201d. Workers\u2019 proactivity in the association between emotional demands and mental health

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    The present study aimed to explore the mediating role of hostile customer relations in the association between emotional dissonance and workers\u2019 mental health. Moreover, the moderating role of proactive personality as a buffer against hostile customer relations was assessed. Emotional demands become crucial within professions that involve a direct relationship with clients and, if poorly managed, can negatively affect workers\u2019 health and performance. Accordingly, data were collected on a sample of n = 918 mass-retail employees working for one of the leading Italian supermarket companies. Most participants were women (62.7%) with a mean age = 40.38 (SD = 7.68). The results of a moderated mediation analysis revealed that emotional dissonance was related to more hostile customer relations that, in turn, were associated with higher rates of mental health symptoms. Proactive personality emerged as a protecting factor that prevented the onset of conflicts with clients, particularly among workers experiencing high levels of emotional dissonance. The identification of resources enabling management of emotional demands could suggest suitable adaptive strategies for customer-facing roles, thus preventing the occurrence of adverse mental health symptoms

    Presenteeism in academic employees—occupational and individual factors

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    Background: There is growing evidence that presenteeism can be damaging for individuals and organisations. It is therefore important to identify the prevalence of working while sick in different working environments and the factors that contribute to such behaviour. Aims: To examine the prevalence of self-reported presenteeism in academic staff working in UK universities and colleges and the extent to which job demands, control, support and work engagement are risk factors. Methods: Scales from the Health and Safety Executive Management Standards Indicator Tool were used to measure job demands, control and support from managers and co-workers. Work engagement was assessed using a validated measure and the frequency of self-reported presenteeism was measured. The effects of demands, control, support and engagement on presenteeism were examined with ordinal regression analysis. Results: The study sample comprised 6,874 people working in academic roles in UK colleges and universities (59% female). Most respondents (88%) reported working while sick at least sometimes. The risk factors for presenteeism were job demands, control, support from managers and work engagement. Conclusions: The findings of this study indicate that presenteeism is commonplace in UK colleges and universities. Some of the features of the job that might encourage employees to work while sick were highlighted, whereas engagement in work was an additional risk factor

    Sicurezza nella navigazione: il ruolo del fattore umano

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    The main aim of this paper is to examine the role of human factors in the safety of ship transport (shipping). Particularly, we analyzed the personal, psychosocial and organizational factor that intervene in this context and the consequences on the safety performance and workers’ well-being. In this review, some shipping accidents and their causes are presented and particular attention will be paid to human error, fatigue and stress, non-technical skills and perception of safety. In the final part of the paper the safety performance and its antecedents in the context of shipping will be extensively examined

    Emotion regulation and employability: The mediational role of ambition and a protean career among unemployed people

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    Literature on job searching suggests that emotion regulation has an impact on employability, but this relationship is far from being explained; furthermore, most of the studies have been conducted among students or workers. The aim of the current study was to investigate the relationship between emotion regulation and employability among unemployed people, analyzing the role of ambition and protean career orientation as possible factors in such a relationship. Participants were 228 unemployed subjects who had requested individual counselling for job searching; data were collected by means of a self-report questionnaire. Results confirmed that emotion regulation is related to employability, both through a direct relationship and through an indirect effect of ambition and protean career orientation

    Teachers’ Well-Being And Effectiveness: The Role Of The Interplay Between Job Demands And Job Resources.

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    Recently the literature has started to examine how the combination of stressful and motivating job characteristics influences teachers’ well-being. In particular, the aim of the present study was to investigate the interplay between job demands and job resources, by using the framework of the Job Demands-Resources Model. A questionnaire was administered to 439 Italian teachers working in secondary schools. The cluster analysis showed three groups of teachers, named as Resourceful, Stressed and Wealthy, who differ significantly in all considered work outcomes. Our results confirm the value of job resources as a core aspect that stimulates personal growth and allows teachers to achieve work goals regardless of the level of job demands
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