The new Nowhere Land? : a research and practice agenda for the “Always on Culture"

Purpose: Rapid developments in the field of information communication technology (ICT) mean that e-working has become increasingly common and prolonged – the “always-onculture” potential to enhance work-life balance via increased flexibility in terms of time and location, as well as posing the risk of being ‘always on’ has been identified with potentially serious implications for the health and performance of employees. We identify a research agenda and review current organizational practice. Approach: We discuss current technological developments as well as prevalent research frameworks and terminology in the domain of work-life balance and beyond to evaluate their fitness for purpose. We also report findings from a survey of 374 employees working within UK businesses about current organisational practice. Findings: Over half of the organisations sampled do not have clear guidance regarding worklife balance and supporting employees with regards to ICT enabled working. Key challenges are the sheer volume of email traffic, lack of training and infrastructure and an absence of appropriate support. Practical implications: Organisations need to develop clear policies regarding the psychosocial aspects of technology use and provide evidence-based guidance to managers and employees. Social implications: Managers and individuals require support to engage with technology in a healthy and sustainable way

Relationships between psychosocial characteristics and democratic values in Iranians: a cross-cultural study

This paper investigates the extent to which differences in people’s socio-political attitudes and behaviours are underpinned by individual characteristics. Two groups of volunteers: (a) an Iranian sample that have been resident in UK for less than two years, and (b) a British sample, took part in this study. A series of validated scales was used to examine differences in levels of empathy, theory of mind, flexibility, suggestibility, emotionality, openness, normative identity style, interpersonal trust, cooperativeness, emotionality, prosocial behaviour, egalitarian sex role, and authoritarianism between groups. Self-reported socio-political tendency, in terms of adherence to democracy, was also assessed. The results show significant differences in levels of these variables between the two cultural groups. Furthermore, the findings shed some light on the psychological and social factors that are related to democratic values and that predict this outcome in the two groups. Implications of the findings for policy makers and educational systems are discussed

Emotional intelligence, reflective abilities and wellbeing in social workers

Research reportIn order to inform the curriculum and the development of supportive structures to support the work-related wellbeing of trainee social workers, this research project had several aims. It examined the key motivators to enter social work, together with the sources of social support and the coping strategies that students draw on to help them manage the demands of study and placement experiences Several emotional and social competencies (i.e. emotional intelligence, reflective ability, empathy and social competence) are also investigated as potential predictors of resilience. Also examined was whether resilience predicted psychological distress, and the role played by resilience in the relationship between emotional intelligence and distress was assessed

Silence is golden: using ‘safe words’ to promote research student ownership in supervisory meetings

The quality of supervisory relationships has a significant impact on research students’ ability to successfully attain their goals. One risk factor is contrasting expectations of the role of the supervisory team. We report a case where we became aware firstly, that a student may have different expectations to us (as supervisors) relating to the level of independence that we expected from them and secondly, that we had unwittingly enabled a passive approach which masked the student’s ability. We subsequently describe a strategy we developed, based on the use of ‘safe words,’ for ensuring that the student’s contributions took centre stage during supervisory meetings. Also considered is how this practice allowed us to make a more accurate assessment of their abilities as well as enabling us to form recommendations to help the student develop their ideas more independently

Work-related wellbeing in UK higher education - 2014

This report presents the findings of a national survey of work-related wellbeing in higher education. The sample comprised 6439 respondents working in academic and academic-related roles in UK universities and colleges.  The Health and Safety Executive framework for measuring work-related stress was used and findings compared with data obtained in previous waves of the research.  Other factors, such as perceptions of stress, illegitimate tasks and change fatigue and job satisfaction were examined.  Mental and physical health, absenteeism and presenteeism and work-life balance were also assessed. The implications for UK higher education are discussed.

Effort-reward imbalance in academic employees: examining different reward systems

This study draws upon the effort-reward imbalance (ERI) model of job stress to predict mental and physical health in academic employees working in UK universities. It examines the main and interactive effects of extrinsic efforts over time and the three reward systems of the ERI model independently (i.e. promotion, esteem and security rewards). The main and interactive effects of intrinsic effort (known as overcommitment) in predicting health status are also examined. A sample of 458 academic employees completed ERI scales at baseline and the health measures 14 months later. The results showed that higher extrinsic effort, lower esteem and security rewards and an imbalance between efforts and esteem rewards assessed at Time 1 predicted mental health status on follow-up. Physical health symptoms were predicted by higher extrinsic effort and lower security rewards. Overcommitment was an independent risk factor for both mental and physical health. No further contribution was made to the variance in either outcome by the other effort-reward ratios independently or by their interactions with overcommitment. Interventions are suggested that have potential to reduce extrinsic and intrinsic efforts and increase rewards in the university sector

Sickness presenteeism at work: prevalence, costs and management

Introduction: Presenteeism is defined as continuing to attend work during illness. As a growing health concern, awareness of the factors that encourage presenteeism and the risks of this behaviour is needed. Sources of data: A narrative review of research obtained via several databases, including Medline and Psycinfo, was conducted. Areas of agreement:  A range of contextual and individual factors is associated with presenteeism.  Workers in some sectors, such as healthcare, appear to be at greater risk. Presenteeism may facilitate rehabilitation and recovery but it can exacerbate existing health problems and increase the risk of subsequent illness and absence as well as impair workability. Areas of controversy: The incidence of sickness presenteeism is rising, alongside reductions in absenteeism. The growing awareness of the costs of presenteeism, especially in safety-critical environments, suggests that it should be considered a risk-taking behaviour and carefully measured and managed. Growing points and areas for developing research: Measuring presenteeism as well as absenteeism will provide more accurate information about employee health. Raising awareness of the risks of working while sick and the economic, moral, cultural and social pressures on employees to do so appears crucial. Systemic interventions to manage presenteeism based on research evidence are required.